thunderbird malfunction with Xfinity

This has happened before and was only solved by deleting every possible thunderbird element from my laptop, (including my calendar, which later took many hours to re - up… (xle nububuwo)

This has happened before and was only solved by deleting every possible thunderbird element from my laptop, (including my calendar, which later took many hours to re - update). An email from xfinity that includes a link to my xfinity account attaches itself to my tbird program in such a way that no new emails can be received. I have cleaned the cache, opened task manager and closed every tbird open link, I have removed all xfinity emails on the original email server (also xfinity). Nothing removes the problem message. Is there a way to remove it without removing the whole tbird program (and then reinstalling)? It was such a pain to do this last time around. When you do a normal clean out it doesn't actually remove every element. Going in to find every little thing causes me a lot of effort and stress. This one faulty message is making me give up on tbird altogether. Thanks for your help! Annie

Asked by annie smart 1 ɣleti si va yi

Last reply by Roger Reed 50 aɖabaƒoƒo siwo va yi

Mark as Spam, Then Automatically Move to Bulk Folder

I would like to be able to click the little fire icon on an email in my "list of emails" window to Mark as Spam, then have Thunderbird automatically move it to my Bulk fo… (xle nububuwo)

I would like to be able to click the little fire icon on an email in my "list of emails" window to Mark as Spam, then have Thunderbird automatically move it to my Bulk folder after that.

I looked to see if I could set up a filter to do that, but don't see "Marked as Spam" as one of the selection criteria.

Is there a setting to accomplish what I'm looking for?

Asked by jerrylcanterbury 5 ɣleti siwo va yi

Last reply by Martin Lester 13 miniti siwo va yi

Printing and print preview not working (endless spinning wheel)

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename … (xle nububuwo)

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename and press Save; the dialog closes but no file is generated).

I already tried the Troubleshooting information -> Clear saved print settings, but to no avail.

Browser console screenshot attached. I'm using Fedora 41 and Thunderbird 128.11.0esr (flatpak).

Asked by Dodo 2 ŋkeke siwo va yi

Last reply by Agent virtuel 3 gaƒoƒo siwo va yi

I do not want a pop up reminder from Thunderbird that there has come a certain message

Sometimes while I am in an other program, there pops up at the right side a message from Thunderbird that there has come an email. I don't want that but there is no way I… (xle nububuwo)

Sometimes while I am in an other program, there pops up at the right side a message from Thunderbird that there has come an email. I don't want that but there is no way I can control this.

Asked by c.neeft 15 gaƒoƒo siwo va yi

Last reply by Ed 6 gaƒoƒo siwo va yi

Moving profile to another computer

I had a computer running Windows 10 and Thunderbird. I was able to recover the Thunderbird folder as the computer crashed. I noticed 2 folders under profiles. One is defa… (xle nububuwo)

I had a computer running Windows 10 and Thunderbird. I was able to recover the Thunderbird folder as the computer crashed. I noticed 2 folders under profiles. One is default and the other one default-release. Both of them have data. I got a new computer running latest revision of Windows 11 and after installing Thunderbird and NO setting any account I checked the Thunderbird folder and found 2 folders under Profiles One is default but has only one file and the other one is default-release having a bunch of different folders (data). Now following thunderbird help video to transfer data to a new computer I am presented with a question Do you want to merge the backup Thunderbird folder with the new one and have no other option? If I answer yes I will not have any previous data and if I answer no I am wondering I will ended up with 4 folders under Thunderbird folder and unpredictable output opening Thunderbird. Can you please help me guiding me how to get the original structure as I had in my original computer running Windows 10. Thanks

Asked by fmars835lt 11 gaƒoƒo siwo va yi

Last reply by Ed 6 gaƒoƒo siwo va yi

some emails not readable and repair folder does not help

I have a (small) subfolder in my inbox and while the list of emails is still there, only the first three are readable, the rest appears empty if I click on one of them. I… (xle nububuwo)

I have a (small) subfolder in my inbox and while the list of emails is still there, only the first three are readable, the rest appears empty if I click on one of them. I tried the repair folder option but if I do that, which recreates the msf file, the result is that now the list is completely empty, the folder appears to contain nothing at all. I have both files (msf and the main one containing the actual emails) saved somewhere else so I can play with them, and I can see that the main file, if I open it with textedit, DOES contain the emails, but I just can't read them in thunderbird. Please note that I do not have access to the imap server of this account anymore. it is now closed, so I cannot re-download the emails. thank you

Asked by lmoreschini1 4 ɣleti siwo va yi

Last reply by DavidGG 4 ɣleti siwo va yi

Thunderbird is set as my default email client but a message comes up saying there is no email program (win10)

Thunderbird is set as my default email client on my desktop Windows 10 in the default apps and it's set in the Default Programs control panel but when I try to send a doc… (xle nububuwo)

Thunderbird is set as my default email client on my desktop Windows 10 in the default apps and it's set in the Default Programs control panel but when I try to send a document on my desktop to mail recipient, a message comes up saying there is no email program associated to perform the requested action. It is set in Thunderbird as well as the default mail client. Cortana is no longer accessible on Windows 10 on my pc. Thunderbird is set as the email client in the registry settings, I have only a few Startup programs running on startup and cleared the cache in Thunderbird so I don't know what else to do to fix this?

Asked by Sunray407 1 ɣleti si va yi

Last reply by Ed 8 gaƒoƒo siwo va yi

email accounts expand when program opened

I have 4 email accounts setup in Thunderbird. When I turn my laptop on and open the program all the email accounts automatically expand(open to show their folders). I the… (xle nububuwo)

I have 4 email accounts setup in Thunderbird. When I turn my laptop on and open the program all the email accounts automatically expand(open to show their folders). I then have scroll up thru all the accounts and folders to get back to the top account. If I don't shut down or reboot they will stay closed or go back to what state they were in when last closed. If I reboot or turn on pc again they all expand.

I shut down and boot many times a day when moving around the office or on calls. So it kinda annoys me and slows me down. I cant seem to find a setting that fixes this if it is even possible. I want them to stay closed till I open them.

Asked by shaggysan1 13 gaƒoƒo siwo va yi

Last reply by Mapenzi 13 gaƒoƒo siwo va yi

SENT file

Recently, my SENT file has not been keeping the email I send. Has anyone else had this problem? Can anyone suggest how or why this has started happening? I count on bein… (xle nububuwo)

Recently, my SENT file has not been keeping the email I send. Has anyone else had this problem? Can anyone suggest how or why this has started happening?

I count on being able to look and see that I have sent or replied.

Thanks for any help, Jerry

Asked by gquigley 3 ŋkeke siwo va yi

Last reply by Mapenzi 14 gaƒoƒo siwo va yi

How do I search my Calendar items?

I need to find appointments in my Calendar...however, when I open the "Find", it only allows messages and contact searches. Is there another way to search the Calendar? … (xle nububuwo)

I need to find appointments in my Calendar...however, when I open the "Find", it only allows messages and contact searches. Is there another way to search the Calendar?

Thank you, Nancy

Asked by nottyn7 2 ŋkeke siwo va yi

Last reply by christ1 18 gaƒoƒo siwo va yi

Cannot delete reminder or even snooze it

I am running Windows 11, up to date. Just recently, I have been getting a reminder I did not create. I cannot delete it or even get it to snooze. All I get is an error me… (xle nububuwo)

I am running Windows 11, up to date. Just recently, I have been getting a reminder I did not create. I cannot delete it or even get it to snooze. All I get is an error message. Is this some sort of malware? It is driving me crazy.

Please help.

Asked by Richard 1 ŋkeke si va yi

Last reply by Toad-Hall 20 gaƒoƒo siwo va yi

screen shot of received email message

How do I take a screen shot of a received email message? I have a Win 11 PC, updated to most-recent. I tried [shift] [Windows] [S], and selected the portion I want (the e… (xle nububuwo)

How do I take a screen shot of a received email message? I have a Win 11 PC, updated to most-recent. I tried [shift] [Windows] [S], and selected the portion I want (the entirety), but there seems to be no way to save this so I can send this as an attached file. (I am unable to send it as a forwarded email.)

Asked by Richard 3 ɣleti siwo va yi

Last reply by Toad-Hall 20 gaƒoƒo siwo va yi

Log-in always requested for Yahoo account. I'm able to send messages but i can't receive them.

Can anyone tell me how to set up the THUNDERBIRD TO ALWAYS LOG-IN into its own Messenger and avoid the Yahoo's interference with his INADEQUATE Messenger format - this sh… (xle nububuwo)

Can anyone tell me how to set up the THUNDERBIRD TO ALWAYS LOG-IN into its own Messenger and avoid the Yahoo's interference with his INADEQUATE Messenger format - this should not be high-science question but I have difficulties to find an information in the HELP-section - thanks, Tony H. ...!

Asked by thorsak 6 ŋkeke siwo va yi

Last reply by Rick (Scooter) 1 ŋkeke si va yi