Thunderbird Community Forum

I use Thunderbird on multiple computers, sharing an NAS. One is Windows 10, one is Linux Mint. Both have Thunderbird 153.3.1esr installed. The email Profile and email file storage is on the NAS. The "home" folders on both machines have a profile.ini file that points to that shared profile. This worked fine for many years.

For perhaps 6 months i've only accessed email from Windows. Now i'm trying again to access from LinuxMint. It no longer works.

From Linux, at startup, Thunderbird complains that i'm trying to open my profile from "an older version of Thunderbird". A popup dialog claims "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. " It offers to create a new profile.

First, the same version last edited the profile as is reading it. Second, i don't want to create a new profile, as the existing one has multiple email accounts at multiple domains, with multiple sigatures, and custom storage paths, etc. I tried profile manager, but it just takes me back to this dialog.

How do i get Thunderbird to use my existing shared email storage ?

Thunderbird will not download mail. It sends this: "The certificate for inbound.att.net does not come from a trusted source." "Location: inbound.att.net:995" Then it sends the data with the certificate information. I am not a programmer, I do not understand what I am supposed to do to get it going again.

In the last couple days, I am not receiving messages in my email account inbox (att.net/yahoo). Messages are going directly to the local inbox folder. Windows 10.

When I search for new emails in the local folder, they are tagged with a gold diamond, and my option is to "Move to inbox again," which does move the messages back to the main inbox. But, "again" implies that the message arrived in the account folder, but got automatically passed to local folder. On or two occasions, I noticed an very fast dowloading to the inbox, which disappears immediately.

And, I get no response in my email account when hitting F5. F5 works for the local folder, and other accounts, and Shift-F5 (getting messages for all accounts) updates the others, but not my main email account.

The issue is not with att.net/yahoo. I have checked all my settings and server settings in Thunderbird, done the folder repairs several times, closed and reopened Thunderbird many times, deleted Inbox.MSF, etc., but nothing works. The issue seems to be specific to Thunderbird. Any ideas?

I have multiple email accounts on Thunderbird (on MX Linux)... att.net, gmail.com and aol.com

While traveling without my computer, i had to reset my aol password on my iphone.

Now that I'm back at my desk, and being unable to find how to change the aol password on Thunderbird, I deleted the AOL imap account and have tried much of today to add a new AOL account.

In the past, I could create an 'app password' within AOL (browser) and use that password in Thunderbird... but that is no longer working.

Any guidance/suggestions?

I am running the latest Thunderbird version 140.17.0esr (64-bit) available in my MX Linux.

when I add to or make changes to thunderbird calendar on my desktop, it does not copy to my laptop. they are on the same network. can they both sync to new changes?

Have been receiving alert notification that my hawaiiantel..net account is temporarily unavailable. My email messages to that account are not being received and I'm unable to move email messages to the inbox of that account. Have been receiving these alerts for the past 3-4 days. is there a way to resolve this problem?

Hi All,

I am on the latest release 156.0 on Windows 10. I have 3 email accounts, 2 gmail and 1 yahoo. The Yahoo account has been giving me problems since the last 2 weeks. Mind that yesterday I have a completely new Windows 10 installation so also TB installation is new.

I have renewed the Oath login, all messages were downloaded without a problem, but once in a while I get different notifications about server errors such as the ones below. There's also a third type of message error but haven't been able to get a screenshot of it.

Could someone please help me to solve this issue? I really don't understand why the problem is intermittent. Thanks in advance!

T-Bird consistently reports receipt of an email to be received one hour earlier that it was actually received. For example, I received and email at 4:03 pm (Windows 11 time and actual time). The time that T-Bird reports the email as being received is 3:10 pm. I would appreciate help in resolving this. I think it might be the cause of a problem with scheduling an appointment - the online confirmation says 3:10 is the appointment time while a confirming email (received moments later) says 2:10 is the appointment time

I use Thunderbird for email. Suddenly I can neither attach nor insert files/photos into an outgoing email. Also, keyboard shortcut ctrl+shift+A doesn't work and is greyed out. I have no extensions and troubleshooting mode doesn't work either. What's wrong?

Thunderbird told me that I had to give the password of one of my email adresses again. So I added it but it did not work, so I changed my adress' password online and tried again, still nothing ; so I deleted my address from thunderbird and tried to ass it again but it still doesn't work

I checked all the previous infos, IMAPetc, everything is correct except in the end when I add the password (which is correct because I can access my email adress on the website with it), it does not work

I tried all the solutions I could find, like deactivating the "account hub" option, or getting rid of my antivirus, but nothing works...

i'm using thunderbird for my email messaging. when i reply to an email, why doesn't it show up in the inbox along with received email i replied to? it is nice to see the whole thread at once.

Suddenly I can't attach images (or anything) to outgoing emails. I do this a lot and it worked fine all day yesterday, then stopped in the evening. When I click the Attach button, nothing happens. I've deleted 1000s of emails and compacted the folders, nada. My Thunderbird is up to date v153.4 on Win 10. Any ideas? Thanks, Andy.

I keep getting this message: "We've identified a site certificate problem, trust for this certificate has been revoked." The location is "inbound.att.net" So I can't receive any E-Mails on my PC, but I can on my phone. How can I fix this?

I recently lost all of my saved emails and the folders they are in on my laptop computer. They are fine on my desktop computer. I have tried everything to restore them to my laptop computer. (backup option, export profiles, etc) But when I try to restore them to my laptop nothing works and they are not restored to it. I have tried every option that I used to save them but they will not restore. P.S I have tried every option on Google searches with no luck. I am running Windows 11. As a side note I never had a single problem when I was using Windows 10 and Moz Backup still worked. Help Richard Clauser [redacted from public] @gmail.com

Hello,

I hope you are doing well.

I have another issue with Thunderbird. It labels many legitimate emails as spam, and they stay in my inbox.

How can I search for and find these messages in order to remove the spam label?

Thank you in advance!

when composing outbound email message ATTACH key is at top right hand corner of screen. If attachment is required and ATTCH key is clicked choice of File(s) or Webpage shows. If File(s) option is clicked Home -File Explorer comes up from which required file can be selected. This function has recently ceased to work. How can I reactivate the ATTACH function? Please assist, thank you, Chris

AVG sends message: "We've identified a site certificate problem" "Trust for this certificate has been revoked."

Looking at certificate page that AVG provides is Greek to me. General tab displays:

"This certificate has been revoked by its certification authority"

issued to : inbound.att.net

issued by: Digicert Global G2 TLS RSA SHA256 20250 CA1

Valid from: 4/12/26 to 10/28/26

Details tab:

lists a bunch of things that I don't comprehend and offers an option to "copy to file" and lists a number of formats to copy the file to.  Have no idea which would be the one to use. 

Trying to access email directly from browser has not been successful because it wants verify my identity by sending message to my phone, but it does not send anything.

I have had messages about EWS support being ended from 1st October from the Beonex ExQuilla Add-On which I have been using for many years.

So I installed Beonex's new Owl Add-On which supports Microsoft Graph Protocol and migrated my Email accounts. However, this just renamed my existing account with "Old" at the end and created new ones which cannot connect!

The IT provider for the Email Domain will not allow the Owl Beonex App to connect, despite the ExQuilla one being used for many years!

They have now pointed out that Thunderbird natively supports the Microsoft Graph Protocol from Release 154. BUT I am on the ESR channel (as I need stable Email handling) and the latest ESR Release is 153.4.0esr!

So when will an ESR be released with Graph Support, as Microsoft could stop me being able to receive and send Emails any day as it is now past 1st October???? - Please let me know your timeline for the next ESR with Graph support A.S.A.P.

I do not want to install a non-ESR as I see that the latest Release 157.0.1 fixed a bug with the Graph protocol and 155.0 streamlined the manual account configuration. So I want stick with stable releases!

Also, do I have to add new accounts to use Microsoft Graph, or can I just change the configuration of my existing ones?

If the former, then I guess once I am happy I have all old Emails available (as I rely on Emails going back many years!), I can delete the original Accounts from Thunderbird, including the non-working " Old" ones created by the ExQuilla to Owl migration????

Thanks

You Know!!! This is not uncommon. This is the first time for me. I've removed the Open as Admin... Off & On. Total BS that this isn't a top issue when I come here. Lousy support. I need to go elsewhere.