Thunderbird Support ƒe Forum

I have added my gmail account to TB and it downloads all the folders and emails correctly, but as soon as I try to move an email with an attachment from a local folder to a folder on the gmail acount I get "Connection to server imap.gmail.com timed out" errors.

On Sunday 2nd June I removed and then reloaded Thunderbird, which ceased to function the previous day.. Now I can't send but can receive e mails, and it has lost my entire e mail address list. I need this list to be restored asap, please, so I need advice.

I have used Thunderbird for years. I recently updated to version 115. I prefer the previous version. In 115, I cannot zoom a page simply with ctrl-+ without first going to the view menu. My two Outlook inboxes are sorted at the bottom of my list of favorites and they cannot be moved up with my other inboxes. I had no problems with the previous version. How can I get and reinstall that version?

Hi I did a backup with Zip.file, and then tried to reinstall. Now somme accounts do not have sent/spam/trash Bin folders. When i try to send a mail, i am told that there is not enouch space on the disk to save the message, and that the message will be save in a local folder ? How can I get back to my "old" and working setup Kind regards Michael

Hi, I'm a MTB newbie Version 115.11.1 and am just trying to import my comcast.net address book from CSV. MTB seems to be totally confused about the columns. I'd be happy to adjust the column assignments, as I think I'm supposed to, but it won't let me. The automatically selected column name is the only option allowed in the drop-down. See attached.

Is this by design? Do I need to reorder the columns within the exported file. Seems a bit much really, but ultimately doable, I guess.

Any other options? Or what am I doing wrong

TIA Tim

Tell me how to move, first, andrew@8on8.com, then andrew@luvli-homes.com to you. The latter is with 20i. I do not know where andrew@8on8 is. Please tell me what to do to move these DNs to you.

i SET UP THUNDERBIRD ON MY NEW COMPUTER, SUCCESSFULLY, BUT THREE DAYS AGO MY WEB HOST/SERVERS UPGRADED THEIR SYSTEM. i SPENT THREE DAYS SORTING OUT NEW SETTINGS. CONFIGURATIONS, PASSWORDS, ETC, TO GET IT ALL WORKING, IT WAS DIFFICUL BUT IT NOW WORKS. HOWEVER, I HAVE MANY FOLDERS OF MAIL ,AND MAIL NOT IN FOLDERS, IN THEUNDERBIRD ON AN OLDER COMPUTER. i WANT TO IMPORT THOSE FOLDERS OF MAIL, AND ADD THEM TO MY NEW COMPUTER THUNDERBIRD INBOX SET UP, BUT I DO NOT WANT TO IMPORT THE OLD SETTINGS AGAIN!" THAT COULD BE A DISASTER. I JUST WANT THE MAIL AND THE FOLDERS. ALL THE VIDEOS i SEE ARE TO IMPORT THE OLD SETTINGS AS WELL. CAN I JUST EXPORT/IMPORT THE ACTUAL MAIL FOLDERS AND MAIL, AND NOT SABOTAGE MY HARD WORK BY CHANGING ALL THE NEW SETTINGS AND PASSWORDS BACK TO WHAT THEY USED TO BE IN THE PROCESS?? IM NOT THAT TECHY; WOULD GREATLY APPRECIATE YOUR ADVICE. THANKS, STEVE

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders. I tried to look for the latest backup file, but it does not exist. The latest backup I have is of the year 2022.

Kindly assist me in retrieving my lost folders.

p.s I have searched for the folders under the default profile section but they do not exist.

I installed Thunderbird a few weeks ago and I'm now trying to migrate from Windows Live Mail 2012 (WLM) to Thunderbird (TB). I am connected to a server called Copper..net via IMAP. (I've set up 2 other email accounts under TB, one of which I will almost certainly abandon and the other, I hope, will become my default server. But right now, I'm not really using either).

Most of my emails -- I have over 300,000 -- are stored in local folders. When mail comes into my Inbox, I generally either delete it, mark it as junk, or once read, store it in a local file.

Until yesterday, all of my IMAP folders showed up under the Copper.net account. They also showed up when I went to File subscribe and refreshed the list (other than one episode which I was able to resolve). Now, they don't show up in either place. They still do show up normally in the other accounts.

Since installing Thunderbird, I have managed to transfer most of my local emails from WLM to TB, so I am now down to 3 of my largest folders, containing between 60,000 and 65,000 emails each. Two days ago, I was able to transfer one of them, albeit with considerable difficulties along the way.

My method was to set up a new IMAP folder called Transfers. I COPY emails from the WLM folder to it (in chunks for larger folders). Then MOVE the emails from the TB Transfers folder to the TB local folder.

When everything is working properly, that move eventually results in the TB transfer folder being empty, which then results in the WLM transfer folder being empty. And then I can restart the process.

If for some reason, the move does NOT empty the transfer folder, I do so manually by deleting all the emails and then emptying the trash. I then check properties to make sure that the folder is really empty, and if it isn't, use the tools under properties in WLM to manually delete them

Yesterday, when I tried to do all this again for my 2nd large folder, I found that the transfer box in TB a) often didn't contain all the emails it should have and b) that the ones that showed up as being there wouldn't move at all. I tried compacting, repairing, getting messages, all to force syncing , but nothing worked.

And this morning, things went from bad to worse because now my IMAP folders no longer show up at all (except Inbox and Trash). During this whole time, the inbox has been syncing properly and mostly, promptly.

Finally, I should add that I did download and add the import/export NG tool and while it worked pretty successfully for small folders, if did not work well for larger ones. I'm still in dialogue with the developer.

Any help would be much appreciated; I'm incredibly frustrated.

P.S. I tried this morning to repair TB, just in case, but using Control Panel, the only option was to uninstall it, which I did not want to do. I do wonder whether TB has somehow gotten corrupted.

I also tried opening in safe mode, which didn't help. I shut my computer off at night, so it's restarted at least once a day. Yesterday and today, I also restarted during the day in hopes that it might help. No dice.

TB 115.11.0 (64-bit, W10). ABOUT shows 115.11.1 avail. Selecting WHATS NEW gives a "Welcome to Thunderbird Daily page" with some warnings and other links, etc. Going to Release Notes (for 115.11.0) then "See all releases" shows a link for 115.11.1, but when selected, missing page.

I was running MacOS Catalina 10.5.6 and upgraded to Sonoma 14.5. I know it was stupid to wait so long, but that's where I am.

After many years of using Thunderbird, I stopped using Thunderbird for my email years ago because my old provider gave up the ghost, and I switched to gmail even though I loved Thunderbird. I still had many documents in Thunderbird which I didn't transfer to other applications or locations.

Today, I finally gave up and did a massive update on my MacOS. Now Thunderbird won't run, and I desperately need many of the documents that I could only access through Thunderbird. When I went to the site for updating Thunderbird, the first thing I needed to know was what version I had, and the instructions assume you can access that info as you are running Thunderbird, which I can't do now. Please help!

Thank you, Sara

Hello, I installed Thunderbird using POP3 to download all emails from my Zoho Mail server to store them in my PC but although all emails appear now to be in the inbox, there are no subfolders, emails are grouped according to subject titles and I cannot seem to find the latest email on the list. What can I do to display them chronologically by date and restore subfolders and archives? Upon lauching, this is what I get. Thank you

I've used thunderbird for a few years, but I think a recent change in outlook.com has messed things up.

My account is detected to use oath2 for authorization, but when I click "done", it tries for a while and then say "unable to log into serve".

What I expect is that it would bring up a web browser or something so I could do the oath dance to enter my credentials, but that doesn't happen.

Win 10. Multiple email accounts, some gmail plus others. I had TB 115 something (it's uninstalled so not available to see). I run Firefox without issues. TB went completely haywire, all email accounts disappeared, nothing worked (second time this year) but recovering was proving too difficult and I'd already spent a whole day on it. I decided to uninstall and install a fresh copy. First I copied the single profile to an external drive. Then I uninstalled TB. Then I ran Ccleaner to tidy up the remaining TB cache and other remnants, also cleaned the registry. I downloaded a new copy from Mozilla's site, ran the install file, The install dialog box offers the same install location as the previous location, same user. Upon clicking install, the dialog box disappears and nothing happens. I've tried this more than ten times now, including fresh downloads from Mozilla. The dialog box offers an alternative user as Administrator but that won't work because I don't actually have the administrator account set up with a password, and TB demands the password. I do not want to open a new user account just for TB. Any suggestions for working round this will be gratefully received.

Got a new computer. Loaded Thunderbird and set up. Received a few emails. Then realized need to move Profile from old computer. Forwarded the few emails I got to another rarely used email account. Thought uninstalled (?) Thunderbird from new computer. Transferred Profile and ini to new computer. Thunderbird started on its own (?) but with about a month older version of my local files, and older emails. Mozilla Thunderbird did not appear in Windows start directory. Loaded Thunderbird again on new computer, and got back in the Windows start directory. Eventually got all my old emails were sent to me automatically in the (correct) Inbox, and I retrieved the few emails I forwarded to my other rarely used email account. Long story short, I got everything straightened out, but with one big exception. A second Inbox, the one that now receives my email, is now in my Drafts folder. How do I get my correct Inbox to receive my mail instead of the second Inbox in the Drafts folder? Thank you in advance to whomever has the expertise to straighten this out.

I installed TB 115.11.0. I started and TB want an E-Mail-Acc.

But i don't want to configure an new acc, i want migrate my old profiles.

I copied the profile-folder as described online, but they didn't appear.

Meanwhile i used an diffrent Mail-Acc and TB starte to sync and delete all older Mails, was wasn't wanted.

So i have an empty Mail-Acc and couldn't migrate my old Mails.