Showing questions for topic:

Sync not working properly

I'm signed in on both the mobile and desktop app with the same account, sync is on for both of these, but the sync is not actually happening. None of my passwords or hist… (xle nububuwo)

I'm signed in on both the mobile and desktop app with the same account, sync is on for both of these, but the sync is not actually happening. None of my passwords or history is accessible in the mobile app. It also seems to not save any history at all because I keep having to type in whole web addresses instead of the app filling in the rest itself, even though I've visited these websites many times. There's no error in the settings or anything, it's just not working properly.

Open 70

Send to Device on mobile not working

Recently, for some reason, my Send to Device on mobile doesn't send the tab to Desktop. I'm running the latest Firefox on PC and mobile (Galaxy S25+ latest Android versio… (xle nububuwo)

Recently, for some reason, my Send to Device on mobile doesn't send the tab to Desktop. I'm running the latest Firefox on PC and mobile (Galaxy S25+ latest Android version).

I've tried uninstalling/reinstalling mobile, logging out/reconnecting my Firefox account on PC and rebooting but nothing seems to work. I CAN send from PC to mobile device; just not the other way around. Started maybe a month or so ago without warning.

Open 3 50

Firefox Nightly Won't Sync Bookmarks!

I've been a Firefox user for ~15 years or so and specifically a Nightly user for about 10 of those. On my Samsung Galaxy S24+ I recently had to reinstall the Nightly app;… (xle nububuwo)

I've been a Firefox user for ~15 years or so and specifically a Nightly user for about 10 of those. On my Samsung Galaxy S24+ I recently had to reinstall the Nightly app; However, when I logged in and confirmed my identity to Mozilla™ it appears to have synced everything EXCEPT my bookmarks. Luckily I had the standard Firefox Browser for Android app also installed on the same device so not all is lost.

My Question: What could cause Nightly to sync other things but exclude bookmarks? Is there a way to export the ones from the other Firefox version to a file, then import them to Nightly?

Any Help Would Be Greatly Appreciated! Thanks In Advance :-)

  • Please Note: I'm a Legally Blind User so if there are misspellings or punctuation errors in this post please bare with me*
Open 1 50

Password synchronization doesn't work

Hello, I sorted out my passwords for several reasons in Firefox on one device and want it to synchronize with my other devices. Whatever I try, the passwords stay the sa… (xle nububuwo)

Hello,

I sorted out my passwords for several reasons in Firefox on one device and want it to synchronize with my other devices.

Whatever I try, the passwords stay the same on my other devices. I have checked and unchecked the password synchronization box, I restarted, I even deleted the app and reinstalled, but when I sign in, it still has the same passwords.

This took a loooong time.

Why is the password synchronization not working and how can I fix this?

Thank you.

Open 1 109

sync is not working

Backup and sync is not working on the phone and it's starting to piss me off beyond belief because this is why I got rid of Firefox in the first goddamn place. The sync b… (xle nububuwo)

Backup and sync is not working on the phone and it's starting to piss me off beyond belief because this is why I got rid of Firefox in the first goddamn place. The sync button is not working at all I cannot get it to sync at all to my desktop nothing is working and I can't access my passwords I can't access nothing.

Open 1 189

sync problem

1.syncronising in firefox mobile app is awful if you delete some tab witg your linux firefox it wont syncronise with your phone anymore and wont let you to sync manualy(t… (xle nububuwo)

1.syncronising in firefox mobile app is awful if you delete some tab witg your linux firefox it wont syncronise with your phone anymore and wont let you to sync manualy(the sync button will freeze) and even do if you dont do anything sync button will freeze and wont sync with linux firefox. when this happen i have to uninstall my firefox and reinstalled it.

Wode archive me 1 398

Sync is no longer working on my Samsung tablet.

Hello to all. I am writing to ask for help with sync for Android. I have 2 Samsung devices: my S24, which is my phone, and my Galaxy Tab S10 FE+, which is my tablet. I do… (xle nububuwo)

Hello to all. I am writing to ask for help with sync for Android. I have 2 Samsung devices: my S24, which is my phone, and my Galaxy Tab S10 FE+, which is my tablet. I do have an HP laptop, running Windows 11. That device is fine.

I recently noticed both of my devices had the same model # shown up under my Firefox. {it was my tablet.} Idk why. So I read online, that I should sign out, then sign back in, to fix this. So I signed out on both devices, at the same time. I closed both windows, then I restarted both devices, & then signed back in, at the same time. My S24 is fine, but my S10 FE+ is not. It won't sync. So I repeated the same steps with it, and it still will not sync. So I went to my Mozilla Account, then Connected Services, to see the list of devices. I did note a duplicate device, not sure which one. There was no name. I did sign out of it there, but otherwise, everything else looks good. I also pulled up some articles online & troubleshooted, but again nothing. I'm now doing a hard reboot, which is where I turn it off, then wait for at least 5 minutes. Then I'll turn it back on. Nope, nothing. Does anyone have any suggestions as to how to fix this, please? I have no idea as to how to go around the matter by manually doing everything like once a day. I mean, yikes. Thank you for any help, seriously.

Solved 1 321

Firefox Sync funktioniert nicht – Lesezeichen von Android syncen nicht zu anderen Geräten.

Ich bin langjähriger Firefox-Nutzer und habe bereits mehrere Troubleshooting-Schritte durchgeführt. Trotzdem benötige ich konkrete Unterstützung für dieses spezifische Pr… (xle nububuwo)

Ich bin langjähriger Firefox-Nutzer und habe bereits mehrere Troubleshooting-Schritte durchgeführt. Trotzdem benötige ich konkrete Unterstützung für dieses spezifische Problem.

PROBLEM KURZ: Ich habe ~1.625 Lesezeichen auf meinem Android-Tablet (Gerät D). Diese Lesezeichen syncen NICHT zu meinen anderen Geräten (Windows 11 + 2x Android). Alle anderen Geräte bleiben leer – keine Lesezeichen vorhanden.

GERÄTE-SETUP: - Gerät A: Huawei Notebook, Windows 11, Firefox (neues Profil „CleanSync") - Gerät B: Android-Handy, Firefox - Gerät C: Android-Handy, Firefox - Gerät D: Samsung Tablet SM-X200, Android 14, Firefox (QUELLE der Lesezeichen!)

SYNC-KONTO: - E-Mail: deviation@nickname.berlin.de (Neu erstellt, alte Kontos gelöscht) - Alle 4 Geräte angemeldet + Sync aktiviert - Sync-Einstellungen: „Lesezeichen" ist überall CHECKED ✓

WAS ICH SCHON VERSUCHT HABE: 1. Firefox-Cache auf allen Geräten gelöscht (A/B/C/D) 2. Firefox-Daten auf Android B/C geleert 3. Alte Sync-Kontos server-seitig gelöscht (via accounts.firefox.com) 4. Neues Konto erstellt + sukzessiv alle Geräte angemeldet 5. WARTEN: 2+ Stunden gewartet → Keine Änderung

SYMPTOM: - Gerät D: 1.625 Lesezeichen LOKAL sichtbar ✓ - Gerät A/B/C: 0 Lesezeichen (komplett leer) ✗ - Sync-Status A/B/C: Zeigt „Sync enabled" + letzte Sync vor X Min - → Aber Lesezeichen kommen NICHT an

VERMUTUNG: Lesezeichen von Gerät D laden NICHT auf Mozilla-Server → andere Geräte können nicht syncen

LOGS VERFÜGBAR: - Gerät A: `about:sync-log` (kann Screenshots bereitstellen) - Alle Geräte: Sync-Einstellungen-Screenshots

ZWEI FRAGEN: 1. Diagnose: Was kann ich konkret testen, um zu debuggen, warum Lesezeichen von Android D nicht syncen? (Bitte KEINE Verweise auf FAQ – ich benötige individuelle Anweisungen für dieses spezifische Problem.)

2. Fallback-Option: Gibt es eine Möglichkeit, die 1.625 Lesezeichen von Android D OHNE Sync zu sichern/exportieren (z. B. Datei, SQL-Export, Cloud-Backup)? Ich könnte sie dann manuell auf die anderen Geräte importieren.

Danke im Voraus! 🙏

Locked 1 160

why don't you allow me to sync using my acount

Why don't you allow me to sync by logging in, I log in, you gave me the second authentication (wooow security) to my mail, I copy and paste it and you proceed back to the… (xle nububuwo)

Why don't you allow me to sync by logging in, I log in, you gave me the second authentication (wooow security) to my mail, I copy and paste it and you proceed back to the login page saying incorrect password. great job at forcing to qr code, congratulations.

Locked 1 128

FireFox Android Bookmarks

For months I've been trying to sync my FF bookmarks between my android phone and my pc and vice-versa. And with no avail. I've looked at so many, many answers and upon tr… (xle nububuwo)

For months I've been trying to sync my FF bookmarks between my android phone and my pc and vice-versa. And with no avail. I've looked at so many, many answers and upon trying them with no avail but, frustration. Surely, an extension for droid FF could be developed to freely sync bookmarks between a droid and a pc and from pc to droid.

Open 4 187

Firefox won't synchronise between desktop and android phone

Hi Firefox has stopped syncing from my android phone. In the 'connected services' section of the account page it shows both my PC and phone connected. On the desktop it… (xle nububuwo)

Hi

Firefox has stopped syncing from my android phone. In the 'connected services' section of the account page it shows both my PC and phone connected. On the desktop it shows synchronised frequently updating (e.g. 24 seconds ago) but on phone it shows 'never'. It previously showed last sync as 14 days ago but I relogged (from both devices) to try to fix it. It just so happens that 14 days ago I added a new email address to login with my mozilla account (previous email became secondary), but I have checked and both devices are logged in with updated credentials.

Any ideas other than re-install?

Solved 2 303

Send tab to Firefox on Android doesn't work

I am unable to send tabs from my desktop devices to Firefox on my Android device. - All devices are logged into Firefox Sync. - Sending tabs from Android to desktop works… (xle nububuwo)

I am unable to send tabs from my desktop devices to Firefox on my Android device.

- All devices are logged into Firefox Sync. - Sending tabs from Android to desktop works fine. - Attempting to send a tab from desktop to Android, nothing happens. Have tried with multiple different tabs from multiple desktop devices, it never makes it to my Android device. - Synced tabs works fine. I can see the open tabs on all my devices from all my other devices, and it stays up to date. - Have tried logging out of sync and logging back in. Didn't fix the issue.

Desktop devices are running Firefox v146.0.1 on Windows Android device is running v146.0.1 on Android 16 (Pixel 8 Pro)

Wode archive me 1 698

Can't sync tabs to my new phone

I've recently upgraded from an a34 to an a56, both phones running the same build of Firefox, both signed into my account however the old phone can see the tabs of my lapt… (xle nububuwo)

I've recently upgraded from an a34 to an a56, both phones running the same build of Firefox, both signed into my account however the old phone can see the tabs of my laptop and the new phone, the new phone can't see anything. I'd like to be able to port the tabs over ideally.

Also of note is the tab view is totally different between the two phones in layout too.

I'm at a loss as to how I can painlessly move over the tabs.

Solved Wode archive me 1 189

Android sync data issue

I was thinking use clear data to free up some space for my storage, so I sync with sync 0 min ago display. I log back in, everything disappear. Little stressed. Anyway to… (xle nububuwo)

I was thinking use clear data to free up some space for my storage, so I sync with sync 0 min ago display. I log back in, everything disappear. Little stressed. Anyway to get back my data?


Other info: Before press sync, did display sync 3 min ago, after press sync, display sync 0 min ago

Account only use on Android, doesn't sync to other device

Wode archive me 1 257