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Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (xle nububuwo)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 1 ƒe si va yi

Answered by cor-el 1 ƒe si va yi

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On playing online videos screen flashes, goes blank until site / video is closed

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not blac… (xle nububuwo)

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not black). If I guess where the "X" is to shut down the tab that has the video, I can end this. Often, like on youtube, I find the problem is some ad video that was playing. The rest of the site is ok. But not always.

One site I wrote down a few days where it happened: https://www.nbcsports.com/philadelphia/eagles/eagles-face-giants-2022-playoff-opener?cid=sm_npd_rsn_phi_fb_mn&fbclid=IwAR3rGUEa0W8fElrzCWANSIUpti9VKlbn0iHyvcFsviajYExo5tcRSyWBJXA

scroll down to video and everything blinks, becomes unuseable

It happens in lots of places, though. It is not per se a YouTube problem or just a problem at NBCSports. I shell out to MS Edge, and it seems to handle everything fine, so I'm assuming at this point it is a browser issue.

One last point: after this happen the screen display is degraded even after I manage to shut down the offending tab or video. It takes a Log off/log back in or reboot to fix everything. The degradation takes the form of making the screen look a bit like a pointilist painting, although that's an exaggeration.

FF 109.0.1 64 bit Windows 11 NVidia GeFORCE RTX 3060 running studio driver 526.98 (I have switched periodically from / to their gaming driver, which doesn't seem to matter)

Any help, appreciated.

Asked by monsieurms 1 ƒe si va yi

Answered by cor-el 1 ƒe si va yi

EMAIL - Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from … (xle nububuwo)

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from 128 ESR to 128.1 ESR.

On one of them Ctrl-A highlights the main body of the email (GMX Mail) and then reloads itself and shows okay, but I'm not going to continue to use it like that.

The other one, I can manually highlight the otherwise invisible text, but then it just goes away again, and this is my main email (Proton Mail), so it is unusable in Firefox.

How do I remove the last ESR update? Do I have to switch browsers permanently or is this fixable?

Thanks, AnneF

Asked by Anne 2 ɣleti siwo va yi

Last reply by cor-el 1 ɣleti si va yi

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Netflix Error - F7355-1203

Hi, I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error… (xle nububuwo)

Hi,

I was using FF on Ubuntu 22.04.4 LTS. Had version FF 120.x and playing video in Netflix worked fine. Then I updated to FF 124.x and playing video stopped with error F7355-1203.

I've checked the DRM setting and it is enabled, I checked addons and I have OpenH264 and Widevine installed, both set to always active.

I've checked installed codecs and I do have libavcodec58 installed. No update for that available via apt. I also have ffmpeg installed, no problem with that either. I can play Netflix videos in Chrome, but not in Firefox now. Something happened to Firefox when I updated from 120.x to 124.x. Today I updated to 125.x, same problem, Netflix video won't play.

I've unchecked the DRM setting and re-checked it, and that does reinstalled Widevine but does not fix the problem.

Any ideas what could be the cause?

Asked by mark545 6 ɣleti siwo va yi

Answered by mark545 5 ɣleti siwo va yi

Firefox extension won't bring up an important website

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week)… (xle nububuwo)

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week). I click on the extension (top right of my browser screen). It invites me to click on 'Vault'. But when I do, It takes me to an empty Lastpass page. (See screenshot, attached.) When I use this same approach using Google Chrome - no problem. So the problem seems to be with the Firefox platform.

Asked by houseoffrancis 2 ɣleti siwo va yi

Last reply by Edward Sullivan 1 ɣleti si va yi

Audible.co.uk on browser won't display the help page and samples in searches.

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browse… (xle nububuwo)

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browsers.

Asked by up656196 2 ɣleti siwo va yi

Last reply by up656196 1 ɣleti si va yi

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Wall Street Journal Comments Not Appearing in Firefox

Hello, For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2… (xle nububuwo)

Hello,

For the past couple weeks, comments on WSJ articles and opinions have not shown up in Firefox. They show up just fine if I use Edge. I'm running Firefox 128.0.2 on a Windows 10 computer.

I run uBlock origin. I tried disabling it, but that has no effect on the problem.

Any help would be appreciated. Thanks in advance.

Asked by g_e_fox 3 ɣleti siwo va yi

Answered by g_e_fox 3 ɣleti siwo va yi

Enable Local Storage Error

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are no… (xle nububuwo)

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are not available when local storage is disabled." I went to the settings and allowed exceptions to all the things (pop-ups, cookies, tracking, etc.). None of that worked.

As I couldn't figure out how to do this I went through your FAQs. Found someone who had the same issue on his MAC and followed the instructions given there by an administrator. That being to go to https://firefox-storage-test.glitch.me/ and run that test. It shows there's nothing wrong. BigFish still shows it's error message.

This is one of my favorite sites and I use it daily. Yesterday I was able to access it just fine, today I can't even get their login script to show up. I haven't had any Firefox updates in several weeks, either. Please help me resolve this issue as soon as possible.

Thank you! -Lisa W

Results from the glitch.me test:

Overview: Storage is working. This is your first visit or all storage was automatically cleared. Specific Subsystem Statuses:

LocalStorage

   Good: Totally Working. (fullyOperational)

QuotaManager

   Good: Totally Working. (fullyOperational)

IndexedDB

   Good: Totally Working. (fullyOperational)

Cache API

   Good: Totally Working. (fullyOperational)

Debug Info:

{

 "v": 1,
 "curVersion": 129,
 "prevVersion": 0,
 "ls": {},
 "qm": {
   "lastWorkedIn": 129
 },
 "idb": {
   "persistentCreatedIn": 129,
   "persistentLastOpenedIn": 129,
   "clearDetectedIn": 0
 },
 "cache": {
   "firstCacheCreatedIn": 129,
   "unpaddedOpaqueCreatedIn": 0,
   "paddedOpaqueCreatedIn": 129
 }

}

Asked by Lisakit 2 ɣleti siwo va yi

Last reply by cor-el 2 ɣleti siwo va yi

suddenly unable to access a bookmarked website

i've been using JetInsight.com for more than 18 months. it is bookmarked. suddenly, it will not operate in firefox. it used to automatically log me in, now it asks for … (xle nububuwo)

i've been using JetInsight.com for more than 18 months. it is bookmarked. suddenly, it will not operate in firefox. it used to automatically log me in, now it asks for a login, but never even gets past that to ask for a passwork.

this website continues to work in chrome, safari and edge, on the same PC as well as my other devices (ipad, iphone) - but not with firefox. no other website, bookmarked or otherwise has this issue. i've cleared all cookies and history. nothing has fixed this.

what can i do?

Asked by Dean Ellis 2 ɣleti siwo va yi

Firefox crashes when searching

Since last night upon searching Firefox crashes. It will load known url address, but searching simple and complex items I get the message: Gah. Your tab just crashed. I c… (xle nububuwo)

Since last night upon searching Firefox crashes. It will load known url address, but searching simple and complex items I get the message: Gah. Your tab just crashed. I can see for a split second the results but then the crashed screen appears.

This just started to occur last night. I have downloaded the most current version of Firefox and then when that did not resolve the issue I removed the app from my Mac and downloaded a fresh version, however, this did not do anything to resolve the current issue.

Asked by thatchergb1700 2 ɣleti siwo va yi

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"next slide" and "previous slide" buttons do not appear on websites (e.g. MSN)

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private brow… (xle nububuwo)

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private browsing tab from either regular or safe mode, the scroll buttons appear and are functional. I am running Firefox version 129.0.2 (64 bit) on Windows 11 Home version 23H2. I have refreshed Firefox and also uninstalled and reinstalled Firefox. I have also toggled "always show scrollbars" on in Windows settings. No change. These scroll buttons function in other browsers (Edge, Chrome), but I prefer Firefox. Where do I go from here?

Asked by Jim 2 ɣleti siwo va yi

Answered by Jim 2 ɣleti siwo va yi

YouTube UI sometimes freezes frequently (~ every 10 seconds) for 2-3 seconds

Frequently, I notice on Youtube the UI just freezes entirely for ~1-5 seconds, usually periodically. I've measured it most recently around every 10 seconds or so (manual … (xle nububuwo)

Frequently, I notice on Youtube the UI just freezes entirely for ~1-5 seconds, usually periodically. I've measured it most recently around every 10 seconds or so (manual stopwatch in another tab, so a little faster or slower possible).

When in this state, I can often notice it frequently: on hovering over buttons the UI does not highlight them, the video controls will not appear, or the page will not fill the screen on resize, can't click into search, etc. Basically just full page freeze except for media playback.

It's disappeared and come back a few times, but tends to be more often there than not. This occurs on every page of Youtube. I've tried disabling basically all my extensions and refreshing the page without any change.

I've also captured a performance profile while I was moving around between buttons and observing the issue, as I assume it might help diagnose: https://share.firefox.dev/3Xqz7co

Asked by HowlsMinimalPots 2 ɣleti siwo va yi

cannot login into bits-acb.org

hi totally blind and using a screen reader jaws for windows from http://www.freedomscientific.com and a member of blind information technology specialists and trying to l… (xle nububuwo)

hi totally blind and using a screen reader jaws for windows from http://www.freedomscientific.com and a member of blind information technology specialists and trying to login into my bits-acb.org account, ahve the correct user email and apsswrod, but keeps telling me that the password is incorrect. they use a word press site and word press login site. so can you help, a firefox bug and got firefox 129 on a hp pavillion laptop running windows 11 latest update and firefox 129 latest update, so this is a bug. can the support people fix this. frustrating, and then after about 10 tries then get locked out for 24 hours.

Asked by hunkinmarvin5 2 ɣleti siwo va yi

Street names and route numbers disappear in Google maps

Windows 11, Firefox 129.02 I've done both a refresh and a clean install and the problem persists. Fonts set to "allow site to substitute" In Google Maps (maps.google.co… (xle nububuwo)

Windows 11, Firefox 129.02

I've done both a refresh and a clean install and the problem persists. Fonts set to "allow site to substitute"

In Google Maps (maps.google.com), the street names and route numbers (graphic) disappear after a second. This happens in both regular and incognito windows, and regardless of zoom level.

Oddly, when I set privacy.resistFingerprinting in about:config to True, the street names appear, but route numbers are just color boxes. When set to False, I can see both for a second before they disappear.

Asked by mattyc33 2 ɣleti siwo va yi

Last reply by mattyc33 2 ɣleti siwo va yi