Firefox Community Forum

Firefox suddenly has an AI assistant that pops up on a tool bar on the left side of the screen with a green dot beside it. I want to turn this off and make it disappear, if possible. Please tell me how to do that.

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can you help me

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized and I have to click on cancel in order to proceed. I have used what I recall was my password but it is recognized, but I don't get a message telling me it is the wrong password. How can I get back to the previous version that did not ask for my Password. Is that an option?

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible?

Since a while, I think it is since I created an extra testprofile with "firefox-esr -P", but I've set my main profile as default again

When opening a link in another program than firefox I get always: a popup "Close Firefox" "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

I do have both firefox and firefox esr, I usually use regular firefox the second came with the debian 13 repository.

I keep the esr to test display issues for reproducibility on my personal desktop, because I manage debian 13 kiosk-style desktops with firefox-esr.

(I noticed also that the regular firefox profiles can not be opened in firefox esr, so I use an extra profile for esr)

I searched how to disable any random new AI features Firefox was about to cram into the browser.

I was served this support page that says I can "Block new and current AI features (single switch)"

Simply, the described feature to disable AI features isn't in the settings. I've look and tried searching for "Block AI enhancements" & "AI controls" but no luck.

Please tell me they haven't given the writing of support pages to some shitty LLM.

Hello, Until a couple of days ago we have been connecting regularly to the samaritanspurse.org website but now the connection times out. All other websites connect with no problem. What can we do to correct this situation. Thank you

Hi

I have tried multiple times today to change my password to a more secure one.

I do not receive the emails with the code to continue - have checked junk, spam etc.

I have another email address you can use: [email 2 removed] or [email 3 removed] Please help

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why?

When I access the website of UGC ( https://www.ugc.fr/ ) the access page opens up but immediately freezes: the screen luminosity decreases and the pointer cease to function: I cannot acces any of the options: select movies on show, select cinema programmes or schedule, open my UGC account to reserve performances ... Nothing works ... I have tried to reduceprotecton, etc as sugested on Forum and other suggestions: nothing works. I have no problem at all when I open the same website with Opera or with Microsoft Edge ... Why it does not work under Firefox puzzles me. Can you do something about it ? I use Firefox as my defaut internet access without problems for everything else ! This is really strange and most annoying. Thanks for your help.

My profile images have weird graphical issues behind the profile images. I don't find anyone else mentioning this but I am sure I am not the only one. What can I do to fix this, it is very annoying.

I tried linking my unlinked profile to my email, I made a typographical error there and when I tried to undo it, Mozilla says this profile is already linked to that email. Mind you, I have not even entered a password or verified that email address yet. I cannot even remove that email from the profile now, even if I do and try to re-sign, the accounts page says I am already synced to the typo email.

I just opened Firefox on my Win 11 pc, and find all my tabs have gone. The setting to reopen last session is active, as before. I think FF updated itself earlier today. I also had occasion to look at it briefly on my synchronised android phone. I would like to: - get my tabs back - find a way to stop this haappening (it's not the first time).

Any advice much appreciated, thanks. Richard

If I use extension 'Block Site' (shows up as a stop-sign shaped icon with a 'W' on it) to block a site, when I try to unblock it, it fails, with the below message:

"This operation cannot be performed in incognito mode. Please open the page in a regular browsing window and try again."

I am just clicking on the (whichever) site, from a search - not opening a private window... This extension used to work fine.

I did install DuckDuckGo browser, but removed it, as it was more trouble than it was worth. I would have to reboot my PC after each use before FireFox would connect.

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verification codes. Have checked my spam filters, no emails sent there. Nothing sent to other email folders. Made sure accounts@firefox is in my address book. Not forwarded to another email address. And have sent test emails to my account associated with my Firefox account. They come thru successfully. But nothing at all from Firefox. Is there an email problem today from the Firefox servers?