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Hi,

For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the correct app for opening the file, overrule error messages and delete the ".pdf" when re-saving the file even though it recognises it is not really a pdf file.

I've tried to change the Firefox settings, clearing cache, restarting or deleting in config and other small attempts to reboot whatever suddenly started to cause this problem. As far as I can see, it is not an unknown issue, but I've not yet been able to find a solution to my problem, which is getting on my nerves.

Hope you can be of help.

When going from Help on menu to check for updates receive the error message - Failed to check for updates.

Running on Windows 10 with NAV - problem is recent in origin but I can't be exact as it's not my regular PC.

So far I've manually updated Thunderbird from 115.11.1 to 115.11.2 (64bit)by downloading from Mozilla website, rebooted from cold several times, and applied the fix from Norton:" https://community.norton.com/en/forums/auto-update-norton-360-v2449067835-now-causes-security-exception-thunderbird " in case it was related. It appears to be unrelated because on my regular PC the NAV update occurred necessitating the fix to the security exception error but don't have the checking for updates error.

thanks

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

• Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
• Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
• Disabling hardware acceleration has not fixed the issue.
• The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
• The issue persisted after creating and switching to a new profile multiple times.
• The issue persisted after renaming places.sqlite
• The issue persisted after clearing cache and cookies multiple times.
• The issue persisted after clearing downloads and history.
• And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

I see a preview of new emails that fades after a minute or so. I just saw such a preview, it faded, but when I opened Thunderbird, there is no new email in inbox.

How can I find it?

Also, is there a way to change frequency of retrieving new emails? To create an account for this, I had to get a 6 digit code...it took 4 minutes to appear.

When logging in to the online bank at DNB with Bankid, this error appears:

"A communication error has occurred. We are experiencing a communication error between your browser and the user site. The reason may be slow internet or problems with your browser. Try again in a little while. You can also try to delete cookies and browser data in your browser or try a different browser. Error code BID-5000 Reference DXP4VKOE Date 12/06/2024"

No other browsers show this error. I've tried Edge, Chrome, Vivaldi, Brave, CC Cleaner. The error starts after version 125.0.3. Today a new version 127.0 arrived. The same error appears.

I have uninstalled the latest version and reinstalled version 125.0.3. Then no error message appears. I have deleted cookies and browser data, but the error message persists. To your info, I've tried also on other PC's and the same Firefox version, and the same errormessage appear.

I look forward to you having a solution to the problem, otherwise I will have to use browsers that do not show this error. As I prefer Firefox, I don't want to use other browsers. But if the bug can't be identified and fixed in newer versions, I'm not happy with firefox and will use other browsers..

I woke up this morning to my home directory having been remounted as read-only (it has its own dedicated hard drive at /dev/sdd1). I ran e2fsck and things looked good, so I restarted and things were fine again.

However, whenever I open Firefox, it hangs for about 1 full minute before it goes haywire and renders the entire system essentially unusable since being able to access my home directory is vital. The following is visible in dmesg:

[ 2710.362946] Aborting journal on device sdd1-8. [ 2710.363000] EXT4-fs warning (device sdd1): ext4_end_bio:343: I/O error 5 writing to inode 10520593 starting block 44134769) [ 2710.363008] Buffer I/O error on device sdd1, logical block 44134513 [ 2710.363041] EXT4-fs error (device sdd1): ext4_journal_check_start:84: comm glean.dispatche: Detected aborted journal [ 2710.363048] EXT4-fs warning (device sdd1): ext4_dx_find_entry:1795: inode #9718667: lblock 2: comm Renderer: error -5 reading directory block [ 2710.363076] EXT4-fs warning (device sdd1): htree_dirblock_to_tree:1082: inode #9701223: lblock 1: comm Cache2 I/O: error -5 reading directory block [ 2710.800016] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm BgIOThr~ool #12: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.812447] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm Backgro~Pool #1: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.884557] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm Backgro~Pool #1: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.980923] EXT4-fs (sdd1): Remounting filesystem read-only [ 2711.049635] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D. [ 2711.152739] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D. [ 2711.152757] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D.

All other programs that I use daily do not cause this issue. No clue what to do here. LibreWolf works fine - that's what I'm using now that Firefox breaks everything and basically forces me to restart if I want to use my computer normally.

When attempting to add a second email address to Thunderbird, I get the same error message every time. I have tried updating TB and restarting my computer, here are the steps I follow, please let me know if I should include any diagnostic logs/how to get them as well.

Please note that I already have an account set up that actively works, both sending and receiving gmail. Settings > Account Settings > Account Actions > Add Mail Account Enter my full name, and email address, but leave the password field blank according to other advice on this forum, although I have also tried with entering the address. Press Continue, receive the "Configuration found in Mozilla ISP database." message. Select IMAP > Done. See a google sign in page, with my email already filled in. Select Next. Then I get a Google 400 error page, reading: "400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know." If I close that popup window, there is now a message in Thunderbird saying "Unable to log in at server. Probably wrong configuration, username or password."

Images with more details are attached below, note that this issue persists after both an update and a restart. Please ask any questions that can help you help me. Thanks in advance.

Hi,

I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i can normally watch it. I can watch twitch normally. There is problem olny on yt. best chris

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

• Rebooted
• ipconfig /release /renew /flushdns
• Removed and reinstalled the network adapter
• Enabled, disabled windows auto tuning and tested (slower disabled)
• Updated Windows
• Refreshed Firefox
• Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

When trying to retried incoming messages, I keep getting popup that ask for my password. I tried to use the hidden password in the app, which till now has always worked, but get the following message:

"Sending of password for user (parrotdise13@att.net) did not succeed. Mail Server inbound.att.net responded [SYS/TEMP] server error - please try again later."

I have browser access to my att/yahoo parrotdise13@att.net account after changing my password. But entering the new password in the above mentioned popup produces same result.

Thanks, John B.

Figma and Google maps are rendering as black screens. I can see control panels, but not content. This has been the case for about a week now. I have tried switching from dark/light modes.

Overnight, I suddenly cannot send emails. I keep getting an error code AUP #OUT-1500 that says: "The email address you are sending as must match the email address you used to auth. " But I have changed nothing. Everything worked fine Thursday when I went to bed; got up Friday unable to send. I can receive all day. And I can send using my provider's website, but I'd rather use Thunderbird as usual. What the heck just happened? None of the Support suggestions work. Thanks for any wisdom you can impart!

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors seen during operation.

I have checked my Win 10 Control Panel Apps options. TB is the email default. MailTo, file type .eml and all other settings I can see are set to TB as well.

Hi I am getting on a daily basis Thunderbird Not Responding, so I have to start Task Manager to close the program and the open it up again. I like this program but this issue is now on a daily basis and has been like this for a couple of weeks now. Kind regards Jim M

I have been using Thunderbird for years with ATT POP3 email. For some reason, it stopped receiving and sending emails yesterday. I keep receiving the error message, "Sending of password for user XXX@swbell.net did not succeed. Mail Server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later." My email is still working when I login to the website. I have tried changing the password and that did not work. Please help.

On Linux, closing Thunderbird also closes Firefox if Firefox was initially opened via clicking a link in Thunderbird. I don't know if this would qualify as a bug, but is there a way to have the Firefox process start independent of Thunderbird when, for example, clicking a link in an email? I'm running 115.12.0 (64-bit) at the moment, but it happens on previous versions as well.

I just spent an hour on the phone with att and they say the problem is not theirs since I can access my account via the web interface.

Thunderbird keeps giving me this message when trying to access my email (Yahoo/AT&T). I have two email addresses with them and they both respond the same as below.

Error with account MyPrimaryBellsouthAccount Sending of password for user jarinker@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later.

I takes about 5 minutes to return this error on start up on when I use PF5 to manually check the mail.

My wife also has a bellsouth account she accesses via Thunderbird and it works fine on her laptop. So, I kind of think that rules out a home network issue.

I have some feeling that something somewhere has become corrupted in Thunderbird, but I am not sure what.

Hello! Since as of last update to 127.0 (64-bit, ARM-version) Firefox looks like the attatched photos. White spaces all over which makes Firefox impossible to use. This only occurs on my Surface pro X though so a problem with the ARM-version?

So far I've tried switching to light theme, a refresh, deleting the entire Mozilla folder in APPDATA and a reinstall (using Revo uninstaller first) of Firefox but it still looks the same...

Is there anything more I can try or is this just my life now?

Regards, // Richard

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which include links and none of the suggestions mentioned worked for me, and I do not recall this being a problem in the past.

I currently run Thunderbird 115.11.0 on Linux Mint 21.3 Cinnamon & have been using Thunderbird as my primary Email package for many years across multiple computers.

The work around is to to copy any email that is to be forwarded to the Drafts folder. Links are preserved and the message can then be edited as required and sent complete with the embedded links.

Hope this helps others who have the same problem.