Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After using my Firefox browser to access my Yahoo e-mail, I am unable to log off. Left clicking my mouse will not sign off. I have to shut off my computer to close my e-mail. How can I fix this?

  • 2 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ ampeterson

more options

I am unable to sign-off from my e-mail at Yahoo. Left clicking on the mouse doesn't close my e-mail.

I am unable to sign-off from my e-mail at Yahoo. Left clicking on the mouse doesn't close my e-mail.

Ŋuɖoɖo si wotia

Hi ampterson-

It could be that an Add-on is causing this problem. First, go to the Firefox button > Help > Restart with add-ons disabled. If that fixes the problem it means one of your Add-ons is the cause. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for steps to figure out which one.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

Hi ampterson-

It could be that an Add-on is causing this problem. First, go to the Firefox button > Help > Restart with add-ons disabled. If that fixes the problem it means one of your Add-ons is the cause. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for steps to figure out which one.

more options

Your answer was absolutely dead-on. Thanks a bunch Alan