Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One particular website no longer works with Firefox

  • 3 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ jb604

more options

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the website with no problem on other browsers. I have tried a clean re-install of Firefox and clearing cache, but still the website does not work. Any suggestions? Thanks John

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the website with no problem on other browsers. I have tried a clean re-install of Firefox and clearing cache, but still the website does not work. Any suggestions? Thanks John

Ŋuɖoɖo si wotia

It seems to work for me, does it still happen in Troubleshoot Mode?

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

It seems to work for me, does it still happen in Troubleshoot Mode?

more options

The problem may be caused by corrupt cookies so you could try deleting those. If that doesn't work, try 'forgetting' the website. Right-click it in history and select "Forget about this site".

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

more options

Thanks for your replies. I tried Troubleshooting Mode and the site worked fine. I disabled an add-on DuckDuckGo Privacy Essentials and now everything is OK. Thanks again for your trouble. John