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Logging into TikTok on desktop

  • 3 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 33 views
  • Nuɖoɖo mlɔetɔ 12oneil

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I cannot login to my Tiktok account on my home computer. My account is in good standing, I checked with TikTok. I can log in on my phone through the app, but cannot through my desktop.

I attached a picture and this is what it says:

[Image of little robot with sad face]

Page not available Sorry about that! Please try again later.

Firefox version 113.0 (64 bit)

I cannot login to my Tiktok account on my home computer. My account is in good standing, I checked with TikTok. I can log in on my phone through the app, but cannot through my desktop. I attached a picture and this is what it says: [Image of little robot with sad face] Page not available Sorry about that! Please try again later. Firefox version 113.0 (64 bit)
Screen ƒe photowo kpe ɖe eŋu

All Replies (3)

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Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

You can check for issues with Total Cookie Protection.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
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maybe Firefox browser doesn't support tiktok videos try on other browser

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I also get the same issue when logging into Tiktok on my Desktop PC. I've tried on multiple browsers including Firefox 113.0.1 (64-bit), Chrome (113.0.5672.93 Official Build 64-bit), Edge (113.0.1774.42 Official Build 64-bit). It seems that I can access TikTok if I clear the cookies and don't log into it. I've tried troubleshooting modes, no addons, clearing cache, etc but logging into TikTok seems to cause the issue on all three browsers. I am using Google DNS.

I've tried on multiple computers on Windows 10 under the network with the same issue. The mobile app on my Android device works fine however.

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