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Firefox crashes

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  • 1 masɔmasɔ sia le esi
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I was working on my Google online academic site and Mozilla crashed. What surprised me most I lost data which I had worked on today and the one for last Thursday 7th May 2015. Kindly help me recover my data as am desperate to meet a deadline.

I was working on my Google online academic site and Mozilla crashed. What surprised me most I lost data which I had worked on today and the one for last Thursday 7th May 2015. Kindly help me recover my data as am desperate to meet a deadline.

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: