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can not log in

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 5 views
  • Nuɖoɖo mlɔetɔ FredMcD

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can not log in and my personal tool bar has disappeared. also it is always freezing up anf it says can not load please help. also i can not find were to see added plugins any more

can not log in and my personal tool bar has disappeared. also it is always freezing up anf it says can not load please help. also i can not find were to see added plugins any more

All Replies (2)

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You have to versions of flash, I suggest before anything you uninstall and reinstall Flash. If that does not work attempt to start Firefox in safe mode.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Next if problem is still not solved attempt a refresh.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

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Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player Version 17.0.0.169
https://www.adobe.com/products/flashplayer/distribution3.html


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?