Forum zgromaźeństwa Thunderbird

Bought a new computer,, loaded Mozilla email added one account which took two hrs to make it in then loaded another account.. the second one came up will all my folders the first one had nothing and does not work I would like to take it out and start all over but dont want to loose the 2nd what can I do to do this. ? Thanks email to answer is [edited from public] @earthlink.net

Help me retrieve my inbox and its subfolders. I have used Thunderbird for 9 or 10 years or more. I know how to find Users and the thunderbird profiles but I cannot figure out what to do next. This is a disaster for me because earthlink doesn't save my old messages.

My computer (Surfacepro 6) crashed shortly before this happened. Thunderbird seems to have updated itself at some point while this was happening and suddenly it was asking me to log in. I didn't know whether to imap or pop. I should have stopped there and gotten help, but i was so bewildered that moments before I was writing emails and several minutes later - poof.

Not a huge problem, but VERY FRUSTRATING! After years of reliable performance, my personalized incoming mail notification sound (wav format) suddenly stopped playing. The 'test' function in settings works fine, but NOTHING happens when actually downloading messages. I've tried EVERY possible FIX, but NO LUCK. Any suggestions? Thanks

I have been using Thunderbird to download my mail from Yahoo for a long time without incident. Now I keep getting the message "Edge: Too Many Requests" as a response when trying to download my email messages (see attached file). I waited 24 hours and then tried again but still get the same message. I am able to log on to Yahoo on my desktop and see my mail without a problem. Is there something that needs to be cleared or reset in Thunderbird? My other email accounts in Thunderbird work fine. Any ideas would be helpful.

I've been searching for a few days for a solution to Yahoo Mail not downloading to Thunderbird, I've seen other people with the same problem, I've tried different solutions, but at this point I've given up. My Gmail is still downloading but I have to check my Yahoo Mail via a browser. What gives? Why did this happen in the first place?

I have Windows 11, I've updated Thunderbird.

Today when I logged onto my MacBook I found that my Thunderbird desktop application is corrupt. When I attempt to open it states "You can’t open the application “Thunderbird” because it may be damaged or incomplete." Screen shots included.

I last used TB with no issues on Oct 27th.

I have over 20 years of TB emails that I do not want to loose.

I have backed up my profiles folders (there are 3) from >Go>Library>Thunderbird>Profiles

My first question is that I thought there were multiple locations of profiles. One for local. But I can only find the above profile.

My second question is how to I go about re-installing? Should I remove the corrupt application first and and then reinstall? What steps should I take?

Thank you!

I am trying to get away from GMAIL and I already contribute to Mozilla as I use Firefox for all of my browsing. I purchased access to Mailfence thinking I would be able to use start using Thunderbird with it, but but I get an error indicationg that my password or configuration may be wrong when trying to complete "Setup Using Your Existing Email Address".

Help please!

Jeff

why can't I ask the actual writers of the program for help, instead of the community? The community is not in charge of writing this program, nor the cause of its problems. The programmers are!

I have installed Thunderbird on a new computer and copied my profile from the old computer as per instructions on the Mozilla site. However on the install on the new computer the LOCAL FOLDERS, sub folders which I use as archive storage do not contain the messages as per the my old computer. The sub folders are named correctly.

I have attached photos of the sub folders from the old computer showing data in the sub folder and also the new computer showing no data.

Please advise how to retrieve the data for the new computer.

I’m on a Mac using the Sequoia OS (not ready to update yet to Tahoe). I recently left Microsoft Outlook, my e-mail client for years, because of all the crashing and when I would update, all the stored e-mails disappeared. I am now using Apple Mail and the export function doesn’t work most of the time. Apple tech support did some things that told me they are automatic backups, but I can’t see them.

I use Thunderbird on an old PC and would like to also use it on my Mac. However, when attempting to import, it starts and finishes in about one second, importing nothing. The files are in .mbox format. What am I doing wrong trying to import these files?

To be clear, I seriously doubt the problems I am encountering are TB's fault! The problems may be my fault since I've grown older, I've tended (believed) using new versions of software present my mind a BIGGER challenge than using the older software/version I have been successfully using? I'm still using Version115.10.1

After our ISP chose to start using Zimbra Oct. 7, 2025 and their tech support could not assist me in getting TB working the had me remove POP3 settings for TB and change to IMAP with their software.

FINALLY someone helped me get TB working with IMAP. For 3 days grrr. Now the ISP says I need to use their web mail, Zimbra.

So might downloading the current TB version and somehow get the In box, all the folder contnets etc. over - into the new TB help?

I was going to backup everything tonight, now I have little to NO hope, without help!

THANKS & remain WELL plus be SAFE!

Robin

I have purchased a new computer trying to set up a e male account so I can shut down the other computer. its not working it says wrong password of user name what can I do

I have been using Thunderbird for years. Until now, I deleted messages from my folders and trash, and I saw that they disappeared, but I checked that all these messages were still in the folder. When I deleted them from there, they were still visible after a second. I have almost 70,000 messages, and I want to delete a large part of them efficiently. My email is on Gmail, what should I do?

Hi, I'm unable to extract the emails using the ImportExportTools NG add-on. I tried right-clicking on the local file under Local Folders, using the ImportExportTools NG > Export All Messages to Folder > CSV Format steps. However, after loading emails partially, I am getting the following error code repeatedly. Can you please help understand what is the issue and how to resolve this? I have 62175 emails that I need to export.

[Exception... "Component returned failure code: 0x804b0002 (NS_BINDING_ABORTED) [nsIScriptableInputStream.available]" nsresult: "0x804b0002 (NS_BINDING_ABORTED)" location: "JS frame :: chrome://mboximport/content/mboximport/exportTools.js :: IETstoreBody :: line 2767" data: no]

IETstoreBody@chrome://mboximport/content/mboximport/exportTools.js:2767:20 IETstoreHeaders@chrome://mboximport/content/mboximport/exportTools.js:2714:10 exportAllMsgsDelayed@chrome://mboximport/content/mboximport/exportTools.js:826:32

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with Firefox: After installation I copied the profile folder from my backup and replaced the new one. That worked out well. With Thunderbird, I followed the same procedure, all my emails where there but not my local folders. I am attaching several snapshots to illustrate my steps. Image 1 "local folders now" Image 2 "Profile Folder". (why there are 2 sub-folders)? Image 3 "Mail in the profile folder" Image 4 " List of folders in my Local Folders" The are there, how do I get them back on Thunderbird in the correct place "Local Folders"? Thank you for your help again. Regards Ilio Pieroni