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Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (cytajśo wěcej)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Pšašany wót wužywarja BillTreloar pśed 3 tyźenjami

Slědne wótegrono wót wužywarja Denys pśed 2 tyźenjoma

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Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (cytajśo wěcej)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Pšašany wót wužywarja yoanhlebarov pśed 2 tyźenjoma

Slědne wótegrono wót wužywarja Denys pśed 2 tyźenjoma

  • Rozwězany

old version of firefox

I use to have a version of firefox, (not the browser) where I could have verious short cuts on the home page. I have the browser but I want the non-browser one

Pšašany wót wužywarja Robert Epp pśed 2 tyźenjoma

Wótegronjony wót wužywarja Denys pśed 2 tyźenjoma

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windows start icon and bottom screen bar missiing

Hello, The bar at bottom of my home screen is missing. The whole bar is gone. This bar had the windows icon with start-up menu, Power, button etc. That bar also included… (cytajśo wěcej)

Hello, The bar at bottom of my home screen is missing. The whole bar is gone. This bar had the windows icon with start-up menu, Power, button etc. That bar also included date and time, and other features. Once, I clicked the bottom of the screen and it came up for one second, but disappeared. How can I retrieve it? Thank you for any help you can provide.

Pšašany wót wužywarja Deborah Addleman pśed 2 tyźenjoma

Slědne wótegrono wót wužywarja Denys pśed 2 tyźenjoma

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Slow to load website to the point of being timed ello,

Hello, Yesterday I opened Firefox and found that websites were loading very slowly, to the point where some websites would time me out. This is only occurring on Firefox,… (cytajśo wěcej)

Hello, Yesterday I opened Firefox and found that websites were loading very slowly, to the point where some websites would time me out. This is only occurring on Firefox, I checked Microsoft Edge, and Google Chrome, they both worked fine. I am running Windows 10, and the latest version of Firefox I have run a clean reinstall and still no dice.

Pšašany wót wužywarja Sebastian M pśed 3 tyźenjami

Slědne wótegrono wót wužywarja Denys pśed 3 tyźenjami

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Youtube layout

The layout of YouTube was different from before. In the past, after the YouTube video was over. The MAIN WINDOW within YouTube page would showed two rows of recommendatio… (cytajśo wěcej)

The layout of YouTube was different from before. In the past, after the YouTube video was over. The MAIN WINDOW within YouTube page would showed two rows of recommendations. Now there is only one row with great amount of black-out space at top and bottom. Any suggestion to tune it to the usual two rows?

Pšašany wót wužywarja HM pśed 3 tyźenjami

Slědne wótegrono wót wužywarja Denys pśed 3 tyźenjami

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Facebook: Sorry, your browser does not support this feature. Please use a different browser and try again.

What do I do to solve this - I get this when I 'try' to game in Facebok: "Sorry, your browser does not support this feature. Please use a different browser and try aga… (cytajśo wěcej)

What do I do to solve this - I get this when I 'try' to game in Facebok: "Sorry, your browser does not support this feature. Please use a different browser and try again."

Pšašany wót wužywarja christine41036 pśed 3 tyźenjami

Slědne wótegrono wót wužywarja Denys pśed 3 tyźenjami

You miss out crucial steps on fixing problems when you answer our questions

I'm not a computer programmer, or an expert, just a user with a little bit of knowledge. I've just looked at your answer to the missing icon problem. You suggested refr… (cytajśo wěcej)

I'm not a computer programmer, or an expert, just a user with a little bit of knowledge. I've just looked at your answer to the missing icon problem. You suggested refreshing Fire Fox. This sounds like a brilliant answer to my problem, but you missed out the crucial steps to how to do this. This isn't the first time I've felt like hurling objects at my computer after trying to follow your trouble shooting instructions.

These steps might seem obvious to your software technicians, but many of us are oblivious on how to do these simple things. Could you please pretend that we are all computer illiterate, and include the final steps in your answers. If you don't like writing the same thing over and over again, could you please just paste a link at the end on "How to Refresh Firefox."

Thanks!

PS I'm running Windows 11 on a Dell Latitude laptop, using the brand new Firefox version. (As of yesterday.)

Pšašany wót wužywarja Chelos pśed 3 tyźenjami

Slědne wótegrono wót wužywarja Amit Mitra pśed 3 tyźenjami

Yahoo Authentication issue

Hello I'm trying to connect my Yahoo Mail to Thunderbird, but after authentication with yahoo, i get this error right after in Thunderbird: "Unable to log in at server.… (cytajśo wěcej)

Hello

I'm trying to connect my Yahoo Mail to Thunderbird, but after authentication with yahoo, i get this error right after in Thunderbird:

"Unable to log in at server. Probably wrong configuration, username or password."

even though the username and password are correct.

ive even tried to use an app password with no resolution.

Pšašany wót wužywarja Sal Alz pśed 3 tyźenjami

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why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (cytajśo wěcej)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

Pšašany wót wužywarja atgilman86 pśed 3 tyźenjami

Slědne wótegrono wót wužywarja Paul pśed 3 tyźenjami