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My VPN location is set to US, but IP geolocation service identifies my assigned IP as Querétaro, Mexico (Mozilla Corporation) resulting in websites such as Amazon are serving me Spanish-language content.

I am suddenly getting ads across websites in Spanish, and my Amazon account flipped to Spanish. I used several IP geolocation services which identified my IP address is … (cytajśo wěcej)

I am suddenly getting ads across websites in Spanish, and my Amazon account flipped to Spanish. I used several IP geolocation services which identified my IP address is assigned to Mozilla Corporation in Queretaro, Mexico, despite my Mozilla VPN being designated United States. How do I solve this problem?

Wócynjony 1 40

Mozilla VPN freezes when opened, locks my computer so bad I have to reboot.

Every other day or so VPN attempts to connect to my chosen location and just freezes. Cannot connect, tries to verify connection, and then just hangs. I can't close it, e… (cytajśo wěcej)

Every other day or so VPN attempts to connect to my chosen location and just freezes. Cannot connect, tries to verify connection, and then just hangs. I can't close it, even with Task Manager. I have to reboot my computer (win 10) and that takes 4 minutes and 40 seconds - I timed it. It makes me not want to use the VPN. I have tried asking VPN for recommended sites and even after trying them it still won't connect.

Very Frustrating. Not worth paying for if I can't connect.

Thanks . . . Alan

Also frustrating that I cannot contact support directly but must use this forum. The "make contact " box in the app will not work either.

Wócynjony 1 50

When I try to get any web pages including mozilla.org I get a message Firefox iOS

When using Firefox on my Apple computer I keep getting this message" Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of … (cytajśo wěcej)

When using Firefox on my Apple computer I keep getting this message" Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This happens even when I try to get to Mozilla.org!!

Wócynjony 1 90

Firefox VPN not working

VPN isn't working. I'm in Italy for a week, but live in the US and want to sign up for NordVPN in the US today. But, NordVPN wants to charge me Italian tax, and must th… (cytajśo wěcej)

VPN isn't working. I'm in Italy for a week, but live in the US and want to sign up for NordVPN in the US today. But, NordVPN wants to charge me Italian tax, and must therefore know my location.

How do I show that I'm in the US?

Wócynjony 1 40

Clean Reinstalling Firefox has repeatedly failed on me - auto-updates cause problems with slow grinding FF + unresponsive websites

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense. About one and a half months ago, Firefox… (cytajśo wěcej)

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense.

About one and a half months ago, Firefox became unresponsive, that is, it became awfully slow. I experienced just about every issue with the browser that was mentioned in the following support pages and support issues (posted by others) and I read all of those :

Websites don't load - troubleshoot and fix error messages

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors#w_the-problem-only-happens-with-certain-websites

firefox is extremely slow or fails to load sites

https://support.mozilla.org/en-US/questions/1550371

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Secure connection and security warning error pages in Firefox https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

An oddball situation had occurred in which I couldn't for the likes of me go to my librarything.com homepage at each restart of the previous Firefox session, which also causes lagging when the session wants to connect to the other (normally unproblematic) website session tabs, and I also get multiple connection errors + insecure connection notifications for some of these websites. (sometimes refreshing a page does not help, sometimes it does)

I got bored reading all those support pages and trying out the solutions, because nothing seemed to help. In the long run, I decided to de-install the whole browser after backing up bookmarks, speeddial settings, passwords and the whole profile. Simultaneously, I also tested the connectivity to these websites in another browser (Brave) and this did not present me with any problem.

So I did the following :

1) deleted the whole cache and closed the browser 2) uninstalled FF with Revo Uninstaller (which has an option to remove all remnant files / folders/ registry items on the Hard Drive) 3) made sure to remove all cached leftovers from HD by using multiple cleanup tools in succession : 1) Wise Disk Cleaner followed by 2) Bleachbit followed by 3) CCleaner

Went to the mozilla website, downloaded and installed the last version of FF. Next, imported bookmarks, speeddial settings and passwords. Next, reinstalled the Firefox extensions I used before (without any lag until one and a half months ago). I also did NOT copy the stored profile but decided on starting afresh with a new profile.

Everything worked lightning fast and efficiently until a few days ago, when I received an automatic update of Firefox - 151.0.3 - and all of a sudden, the same problems are reoccurring. And again, I can't connect to an unproblematic website like librarything.com, whereas before the update I was able to without any problem !!!

What the hell is going on with these auto-updates ???

Wócynjony 15 60

How can I adjust the VPN settings when the target website blocks access???

Okay, 2 of my financial accounts are not available when using Mozilla VPN. What I get is an internet error message like this: "" Access Denied: You don't have permission… (cytajśo wěcej)

Okay, 2 of my financial accounts are not available when using Mozilla VPN. What I get is an internet error message like this: "" Access Denied: You don't have permission to access "http://raymondjames.com/" on this server.

Reference #18.2824c317.1780333873.7f8f1ac1

https://errors.edgesuite.net/18.2824c317.1780333873.7f8f1ac1 ""

Do you know the technical reasons for this? And can you recommend anything I can do about it? Yes, this is the latest Mozilla VPN and Firefox 151.0.2 versions on my older Win 10 desktop.

Dennis MacMahon [edited email from community support forum]

Wócynjony 1 50