Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije
Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.
Archiwěrowany

Nightly doesnt recognize my account although I input all the information properly?

Firefox za Android Druge
Luong Vo jo wótgronił pśed pśed 12 lětami
Luong Vo
Luong Vo

I signed in with firefox account to use the new sync version on Firefox Nightly, but it didnt recognize it. I have checked 10 times, no wrong password, no wrong email. I was still able to sign in with that account on my computer ( with Firefox Nightly too) but on my android phone it kept saying "invalid email or password" Still cant figure out why. Please help

I signed in with firefox account to use the new sync version on Firefox Nightly, but it didnt recognize it. I have checked 10 times, no wrong password, no wrong email. I was still able to sign in with that account on my computer ( with Firefox Nightly too) but on my android phone it kept saying "invalid email or password" Still cant figure out why. Please help

Wšykne wótegrona (4)

zashed
zashed

[email address deleted since we don't want to expose personally identifying information]

Wót Roland Tanglao změnjony

Luong Vo
Luong Vo Pšašaŕ

your email for what ???

Roland Tanglao
Roland Tanglao
  • Moderator

Hi vo.tran.thanh.luong

Please provide more information so we can actually help you :-) :

Namely:

1. What operating system are you running on your desktop computer (Mac OS X 10.9, 10,8, Windows 8? Ubuntu 15 etc)

2. What Android tablet or phone are using? what is the version of Android you are using (4.4 KitKat, 4.1 Jelybean, 4.2 jellybean, ICS etc)

I woudl suggest:

A) Trying today's (Wednesday 19 March 2014) nightly on both Android and your desktop

B) If that doesn't work try Firefox 29 Beta when it is releaed tomorrow Thursday March 20, 2014

Hope that helps!

If it doesn't, we might have to file a bug in our bug system at bugzilla.mozilla.org

Luong Vo
Luong Vo Pšašaŕ

Samsung galaxy S3 android 4.1.2 31.0a1 (2014-03-19) Hp G72-261 windows 8 enterprise Nightly 31.0a1 (2014-03-19) the desktop version recognized the Firefox sync account very well but on mobile , I still cannot sign in. I m very sure my password and everything is correct ( I can give proof if you find somewhere secret for us to share).