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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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Primary Email No Longer Exists

Firefox za iOS Pśizjawiś
Paul replied pśed 1 mjasecom
tosin1
tosin1

I created my Firefox account using my old college email and now that I want to sign into another device it won’t let me sign in without sending a code to that email. The problem is the email that I used to create my account initially no longer exists because I graduated from that school and they deleted my account. How can I recover my account in order to use it on another device? And how can I change my email without needing a code from the email that no longer exists?

I created my Firefox account using my old college email and now that I want to sign into another device it won’t let me sign in without sending a code to that email. The problem is the email that I used to create my account initially no longer exists because I graduated from that school and they deleted my account. How can I recover my account in order to use it on another device? And how can I change my email without needing a code from the email that no longer exists?

Wšykne wótegrona (1)

Paul
Paul
  • Moderator
  • Jaden z 10 nejlěpšych sobustatkujucych

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.