Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije
Wócynjony

Directv.com site logs me out immediately.

jbr wótegronjony
kaimrus

I am trying to edit my payment method with Directv.com. I log in with no issues. However, every time I try to access "edit payment" their website automatically logs me out. After a discussion with them, they blame Firefox for the problem and want me to use a different browser. Is it Firefox or is it their website?

I have attached a screen shot so you can see where if I click I get logged out.

I am trying to edit my payment method with Directv.com. I log in with no issues. However, every time I try to access "edit payment" their website automatically logs me out. After a discussion with them, they blame Firefox for the problem and want me to use a different browser. Is it Firefox or is it their website? I have attached a screen shot so you can see where if I click I get logged out.
Pśipowjesone fota wobrazowki

Wšykne wótegrona (1)

They genuinely and intentionally block Firefox from the site — as they consider that unsupported. Firefox in response ships with interventions to their blocks to work around these, but well… their security solution can still tell it's Firefox and kick it out if they really want to. Which is probably what happens here with the payments section:(

I've shared some steps before: support.mozilla.org/en-US/questions/1584765#answer-1824621 to try to turn that intervention off and see how they respond to that — but they might greet you with an error message right away instead… (still worth trying, it's easy to reverse.)

Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.