Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox desktop brower on Mac not loading videos

  • 1 wótegrono
  • 1 ma toś ten problem
  • 7 naglědow
  • Slědne wótegrono wót Kiki

zczd59sxx6
zczd59sxx6
more options

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Wšykne wótegrona (1)

Kiki
Kiki
  • Top 25 Contributor
  • Locale Leader
  • Administrator
  • Moderator
more options

Hi there, would you please do the following steps to help our team troubleshoot the issue further?

  • Open a new tab and type in “about:logging” into the URL bar.
  • Set the logging preset to media playback.
  • Click on the Start Logging button.
  • Reproduce the bug (i.e. go to the web site that is broken for you, play the media and make the bug happen in the browser).
  • Click on the Stop Logging button when you finish capturing the bug. A new tab will open with the Firefox Profiler information.
  • Click on Upload Local profile in the top right corner of the Profiler page. Click the Upload button.
  • Share the profiler link with us. The link starts with https://share.firefox.dev.

Wót Kiki změnjony