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Firefox getting login errors returned from Spectrum.net

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I cannot login into my spectrum.net account using Firefox. I get error IDID-4000, which no one at Spectrum seems to understand, other than to wait 24 hours and try again. I can login into my account using Edge just fine. I use Firefox exclusively and don't like having to switch. anything you can do to fix this login problem?

I cannot login into my spectrum.net account using Firefox. I get error IDID-4000, which no one at Spectrum seems to understand, other than to wait 24 hours and try again. I can login into my account using Edge just fine. I use Firefox exclusively and don't like having to switch. anything you can do to fix this login problem?

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.