Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije
Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.
Rozwězany Archiwěrowany

ransom demand "You're trying to access www.facebook.com pay 50.00 gold to access for 30.00 minutes

LjD wótegronjony
LjD

how do I remove

how do I remove
Pśipowjesone fota wobrazowki
Toś to wótegrono w konteksće cytaś

Wubrane rozwězanje

Thank you for sharing the screenshot showing the text "sitekeeper". Maybe you have this add-on installed:

https://addons.mozilla.org/firefox/addon/habitica-pomodoro-sitekeeper/

You can use the Extensions button to manage installed add-ons, including disabling and removing them.

Wšykne wótegrona (5)

Does this happen with all FB pages ?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the of the others do not work properly.

See "Firefox connection settings":

You can do a malware scan just to be sure.

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose, make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website, data for that website will be saved once again.

I don't know if it happens with all FB pages, it has happened with more than one. I already ran malwarebytes, nothing. It is some kind of overlay. I included a screenshot with the script. I don't know enough to figure out the help instructions.

Wubrane rozwězanje

Thank you for sharing the screenshot showing the text "sitekeeper". Maybe you have this add-on installed:

https://addons.mozilla.org/firefox/addon/habitica-pomodoro-sitekeeper/

You can use the Extensions button to manage installed add-ons, including disabling and removing them.

Sorry, forgot to link the article on the Extensions button: Manage your extensions using the extensions button in the toolbar.

Thank you. You are supposed to activate the pomodoro first so I don't know why it did it anyway.