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Empty account after upgrade

  • 1 wótegrono
  • 1 ma toś ten problem
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  • Slědne wótegrono wót Wesley Branton
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Vladyusha
Vladyusha

Good afternoon, after updating the browser I was thrown out of the account. Then I went back into it and I lost all my account information. there are no bookmarks and memorized passwords or history there is nothing. How can I restore all data in my account? [email address]

Good afternoon, after updating the browser I was thrown out of the account. Then I went back into it and I lost all my account information. there are no bookmarks and memorized passwords or history there is nothing. How can I restore all data in my account? [email address]

Wót Andrew změnjony

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Wesley Branton
Wesley Branton

It sounds like Firefox probably accidentally created a new blank profile for you, since getting logged out of your Firefox Sync account would not delete any data that's already on your browser on that device.

The Recover user data missing after Firefox update or reinstall page has the necessary steps that should help you get your data back.

Hope this helps.