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I had lots of trouble making Firefox work yesterday, after what I believe was a Mozilla update I had to uninstall and then reinstall. What I am experiencing after the new install and all updates is: I placed the icon on the taskbar. when I open Firefox it opens a new icon in the taskbar. I have two icons when using firefox instead of two like it has always been before. In the picture, the icon on the left is always there. The one on the right opens when I open firefox. Is it supposed to work like this? It is a windows issue? Is it A mozilla issue? Anyone else having this issue. I have tried different ways after deleting the icons, to place it back on the taskbar. I used the pin to taskbar, drag and drop on taskbar... Any ideas. Just live with it? or fix it somehow?

Completely broken AI and absolutely nowhere to download it.... Worked perfectly fine yesterday, and the poof, it's gone. All the options are still there for AI block and not blocked. Configs are set. You can even see where the AI is supposed to be. Where is it????? Why is there nowhere to download this "extension" (SmolLM2-360M-Instruct-GGUF) when Firefox gets its back broken? I'm not 500 IQ, so I'm not compiling it myself on Linux. Please help me get this feature back. I'm trying to give as much information as I can, but I know it's probably gonna fall short. browser.ml.chat.enabled = true browser.ml.chat.page = true browser.ml.chat.menu = true A bunch of Nimbus experiment values are present. Firefox clearly still thinks the ML/chat feature exists. Yet the On-Device AI section is missing from about:addons.

We use Firefox ESR in our environment today, Is it possible to have a policy that would display "update required" message to end-users, or have it automatically update without users opening the browsers.

So, I've read through questions posed for this error, and still cannot get this new email account set up

I am trying to use an email address currently hosted with Godaddy, it is one of those Microsoft 365 Basic Essentials packs that GD forced on us a couple of years ago. Well I'm sick to the back teeth of them changing and updating stuff, so I need to open a new account here at Thunderbird.

Problem is when I enter my email and password in the new account setup, I initially get a 'Configuration found in Mozilla ISP database'. Then when I press DONE, I get the following message

'Unable to log in at server. Probably wrong configuration, username or password'

I know the username and password are good, but how do I find out if there is a wrong configuration.

It auto selected POP3 in the available configurations

I turned of my firewall and AV as suggested in some of the comments when brought up previously, it didn';t help

Thanks in advance

Anybody help?

Greetings to y’all I am setting up a Microsoft Surface pro 7. Several days ago I installed windows 11 Pro on the machine.

I have tried to review previously loaded Extensions. For each of the Extensions There is a message:

"Can’t read and change data on this site"- listed after each extension. What is this about? How do I access settings for extensions?

Cheers trevor short [edited] @gmail.com

HELP‼

Are there any •SERIOUS• “Thunderbird” savvy computer geeks in 155.0that could help me merge “old” user profile directories from *crashed* computer to a new computer without messing up either one?🙏

i used to do this stuff (with my eyes closed) but I no longer remember if I had breakfast today and they are my wife’s files! 🤬

I have new notebook computer plus the •entire• old computer data on a USB stick.

ERROR MESSAGE WHEN TRYING TO ACCESS ALL WEB SITES: Secure Connection Failed

An error occurred during a connection to connect.xfinity.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more

I have been unable to complete the update/upgrade of Firefox on my Laptop. Upon starting my computer I have downloaded the upgrade file offered in the opening message. It performs normally right up to the end when it gives a message that something went wrong. It then offers an alternate download and method to upgrade which downloads fine and begins to install. At the end of this install, the install wizard says "finished" however despite the "Launch Firefox" box is checked, it never opens Firefox. For some reason the update is not completing, and now I am having trouble with some Apps opening which I suspect is due to the browser being out of date. I have tried clearing my Cache and Cookies and re-trying but have remained unsuccessful. I really could use some assistance with getting my browser successfully updated. Best Regards, Brian

Several days ago I backed up my hard drive, preparing to upgrade from W10 to W11. The upgrade was very slow and took a lot of time. Also, when I began to use W11, many of the programs, including Firefox, were slow to load and slow to run. Finally, I decided to try a reinstall of W11, hoping for an improvement. For this second try, I decide to use the option that eliminated programs that, over the years, I had downloaded onto my computer, such as Adobe Reader, Glary Utilities, and Firefox. For whatever reason, this second installation of W11 took less time and programs like Adobe and Glary worked almost as well as before. (They performed a little better on W10.) But not Firefox! Firefox wouldn’t run at all. I then deleted Firefox, using Revo Uninstaller. My next step was to download another copy of Firefox, from the Mozilla website. The result was the error message I have seen on many postings on this website:

Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible.

As of this writing, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ leads to two folders, both dated 11/11/2024: 0dppjrfa.default contains one file, times.json, dated 8/11/2020 and ru82tlj5.default-release, containing 97 items, files and folders, most – but not all - of the files dated 11/11/2024.

On my desktop is a folder Firefox Bookmarks. Inside is Mozilla/Firefox/Profiles/xh22l03a.Default User It contains 79 items, files and folders, mostly dated 7/16/2023

I have used Firefox for many years. It contains links to many handy and valuable websites. I hope that someone who has read this account will be able to direct me to a solution that will allow me to recover my previous Firefox and all the all the important information it contains. And, if that happens, then I will try to do something similar with my lost Thunderbird. Thanks for reading.

The current version of Firefox is very frustrating to use. It often will not let me enter a password but will send me to the saved passwords. I do not want to put all my passwords on the computer. I have 2 U tube accounts, and the new Firefox will not let me enter the account info directly, but sends me to Google. I have had to resort to using Microsoft Edge out of sheer frustration with Firefox. Previous versions of Firefox did not have these problems

I was trying to start the Profile Manager using the suggested text shown below in the Win Run box. "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -p

Normally I would enter the text between the "" but there is -p following the text in the quotes. Do I enter the -p or not? Thanks

The situation is the following. I had the Geek Squad from Best Buy upgrade my Hp Envy laptop internal storage from 512 GB to 2 TBs Oct 29-31, 2024. I use Thunderbird and have done so for at least 19 yrs. I was told that I would need to download all the application programs again after the upgrade , but that all my data would be stored on the download they did from my internal storage to the new storage. I successfully reinstalled the Thunderbird Program. However I am missing all my contacts in my address books except for 24 names and addresses. I truthfully don't know how many I had in each address book but as I said I have been using this program for 19yrs. So it was in the hundreds. The Geek Squad member tried to fix this but was unable to locate the correct file that the address contacts might be located, I think he tried a mab file. They said that since it was a third party app that I should try Thunderbird Support. Have I lost all my addresses or is there a way to search for them using my new internal storage?. Since this is an HP laptop with a Microsoft 11, it has OneDrive so I am sure that there is a complication in finding the file once I know the type of file I need to be looking for. Thanks for any advice you can give on this matter.

Madeleine Mitchell,

On Ubuntu 24.04.1 LTS: The package system is broken Check if you are using third party repositories. If so disable them, since they are a common source of problems. [No: fresh snap install] Furthermore, run the following command in a Terminal: [sudo] apt-get install -f

 Reading package lists... Done
 Building dependency tree... Done
 Reading state information... Done
 0 upgraded, 0 newly installed, 0 to remove and 7 not upgraded.
 [seems fine]

Transaction failed: The package system is broken The following packages have unmet dependencies: thunderbird-locale-en: Depends thunderbird (>= 2:1snap1-0ubuntu3) but 1:115.13.0+build5-0ubuntu022.04.1 is installed thunderbird-locale-en-us: Depends thunderbird (>= 2:1snap1-0ubuntu3) but 1:115.13.0+build5-0ubuntu022.04.1 is installed [So I have an outdated version of the library. I don't know why. thunderbird was installed after upgrade from 24.04.1LTS with snap. How do I correct this? It seems not to affect thunderbird, but the OS update fails.]

Jag har flera gånger gått in för att uppdatera min adress , men varje gång blivit upp manad att starta om min dator. därför det finns en uppdatering som inte är klar .detta händer varje gång .. och jag kommer inte vidare .. jag har under detta året donerat pengar 4 gånger jag har provar på flera epost adresser med samma resultat.. kommer aldrig vidare ? jag heter Ronny Krönvall .. [edited out personal details]

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I have gone in several times to update my address, but each time I have been prompted to restart my computer. therefore there is an update that is not ready .this happens every time .. and i can't move forward .. During this year I have donated money 4 times, I have tried several email addresses with the same result.. never get on? my name is Ronny Krönvall ..