Thunderbird-Hilfeforum

I make a new folder under local folders Then all by itself it change to a "maroon paper" instead of a folder icon It resets the sorting of folders and I am unable to change it back It does not allow me to change the name normally or in properties

I did not lose emails How to I get it back to a regular folder

Hi. Just upgraded to Thunderbird 115.3.2. Where is the 'Mail Toolbar' of previous versions, which used to contain Get Messages, Write, Tab (plus maybe other options). Thanks. MK

Team,

Please help.

I accidentally ran message filter on one of the local folders in Thunderbird mail box. around 50+ messages/mails moved to 3-4 different local folder which I can see from Activity Manager.

Could you please help in identifying those mails please ? Like mail subject or time stamp etc

Thanks in advance

Sorry for posting this here but no response in TB forum. After I installed the latest up grade TB 115 I have lost all the old emails in my inbox, sent, and trash as well as the ability to use TB as I can't sign in. I get the following prompt when trying to use my account. "Sending of password for user ****@att.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later", and then a prompt to "Enter your password" which does not work, although the pass word shows up in"passwords". The TB account works fine in the Yahoo web account, but I don't keep anything there on a daily basis. The web TB account lets me send and receive mail normally. I haven't changed my configuration ,password or uninstalled TB. My G mail works normally. My android cell also won't let me sign in and asks for credentials per password which is unrecognized.

Whazzup with both a POP3 & an IMAP?

Which one to remove & how to do it step by step please

edit: moved thread from Firefox to Thunderbird section.

I keep getting this message when clicking Get Messages in Thunderbird : "Unable to establish TLS connection to POP3 server. The server may be down or may be incorrectly configured. Please verify the correct configuration in the Server Settings for your mail server in the Account Settings window and try again" I don't understand whats going on.

I'm increasingly disappointed with the formatting issues in the mail editor, as it is all over the place.

I can't set a default font size in pt (why?) - small, medium, large etc settings are meaningless. They look different at the receiving end than in my editor, they keep changing with each line, they don't easily override the text copied and pasted in, the arbitrary text increase/decrease is unreliable and unpredictable.

An email I sent just now finally looked ok - but when I saw it in the SENT folder - the lines were all in different size!! I send mainly professional (business) emails and simply cannot afford such a mess with text all over the place.

The font type again, is unreliable and changes unpredictably.

I've had the formatting issues with pretty much every email I have sent over the past week or so. With so much hassle, extra time and ongoing corrections with my emails, I'm seriously considering moving back to Outlook, in spite of spending several hours on setting up TB.

Could someone explain please why the most important element of the email client - the message editor - is so poorly designed, after so many years? Why there is no font setting in point size, like in all other email clients?

Thunderbird adds a double-space when you hit Enter in email messages. Is there a way to make it single-space? I've looked around on Settings, etc. and can't find one.

Wanye Mery’s comment: “You make several references to decades old bugs with not a single link to a bug report. And a reference to "I wasted my time trying to do a bug report to bugzilla which accepted my account, put me through a verification process, then wouldn't allow me to use it." which has nothing to do with Thunderbird, and I'm pretty sure has a contact address for resolving problems. And lastly, many detours unrelated to problem solving. In short, this topic is going nowhere fast. Therefore I am locking it. I am sure you have a problem. If you want help resolving your problem, please be respectful of people's time and post details about your problem and only that problem, as breifly has possible, and also please provide information requested of you. To quote the submission form you used to request assistance, "Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help." Wayne Mery let me take time out of my day to explain where your comment failed: I have been contacted by 3 “experts” now and two things are clear: 1. You’re more focused on defending the product and yourselves than fixing bugs. 2. Not only is it that you can’t fix the bug I presented you aren’t even going to try and it will remain a bug ad infinitum. Your comment:

First: “bug” not “bugs”

Second: If it was possible to reference a previous bug report, there would be no point in reporting it, would there? So it’s mind numbingly obvious I’m commenting because there is no previous bug report. And my comments spelled that out clearly.

Third: I also made it clear someone had asked the question before, I didn’t however say to this site. Nor did I say they had reported it I merely said that it had been a bug for a decade.

Don’t use Bugzilla? And yet my search of Mozilla recommended a bug report could be filed via Bugzilla in reference to contribution to improving the product. Maybe you should look it up before commenting.

You are “pretty sure Thunderbird has a contact address” and you’ll quote that as if it meant something even though you don’t know?

Tell me, your Thunderbird programme fails, what do you suppose anyone with a computer on earth would type into their web browser first? Save you the suspense: “Thunderbird help”. Why do you suppose I’m not on Thunderbird help?

“many detours unrelated to problem solving”

A suggestion for you for the future: Make sure you only use volunteers interested resolving problems, who aren’t easily hurt by comments and don’t make stuff up to defend the product. Resolute focus on the actual issues and ignoring what is superfluous to those issues is the fundamental requirement of excellence in problem solving.

Not sure? Let me give you an example, use my first comment:

Observed in the comment:

1. Thunderbird not working and what the problem is. 2. This person is annoyed, why? He’s made a simple standard change to Thunderbird, the programme failed so he can’t use it. He has discovered it has been an ongoing failure for about a decade.

First address the superfluous: Does he have a right to be annoyed? Yes. Ignore and move onto what’s important.

Next: My options for problem solving:

Option 1. Can I resolve it with the information available: Yes: Do it. No: got to 2. Option 2. Ask for more information and try to solve. Option 3. Get hurt and upset, try to use sarcasm to defend the product and ignore the actual issue.

People who go for Option 3 shouldn’t be wasting their time, the questioners time or anyone else’s time responding to questions. For example Stans had 2 options: 1. Ignore the comment or 2. Start a battle of who’s the most sarcastic. I’ll leave it to you to figure out what’s best for your site: Industry best practice or Stans approach.

Clearly the most disrespectful waste of time was when Stans started by announcing the product was perfect and then compounded that by making a range of incongruous statements: “the product is faultless”, “I can fix the fault”, “the bug has been deliberately ignored”, “I don’t know if the bug has been reported”. Do you seriously contend that doesn’t waste my time? It is also disrespectful when an outsider advises you of a bug and the first comment made is there is no problem with the programme followed by unsustainable excuses as to why there is.

“Please provide the information requested of you.” Really? Feel free to tell me what was requested of me and was not fully answered. Stans asked me for nothing and got nothing, Mat asked for something and got a complete response.

The fact was, once again mind numbingly obvious, I was nice to your volunteers (but not the product) until your volunteer Stans started wasting my time feeding me incongruities on a subject he clearly couldn’t answer. You may not be able to follow this but there is a difference between being nice to volunteers and to a product. On close discussion with my monitor, Thunderbird has no feelings to hurt. If the volunteer gets hurt by negative comment on the product or a 10 year failure to fix it, perhaps they shouldn’t be volunteering irrelevancies.

But hey you’ve chosen to lock the comment and leave the bug unresolved for another decade….. Way to go on the sites dedication to problem solving.

p.s. New rule: You may like to advise your volunteers that it’s not a debate forum so, if they are more interested in debating a comment than answering it: Don’t.

I just changed my Thunderbird to accommodate Microsoft Exchange (and had to enable the Owl add-on to do so). Now there is NO option available to set reply text at the top of a reply message. Replies are automatically set at the bottom after the first message in the string by default (which makes no sense and shouldn't have been the default). The option which used to be available in the Composition page of the Settings page is not there. How do I set reply text to appear at the top of a message as a standard??

Since installing Thunderbird for windows v102.3.0 (32-bit), I can't dismiss a calendar event, which keeps looping to ask if I want to save or dismiss change for an "item changed on server" message. I rec'd the invite externally from Outlook. Neither option works; I can't delete the calendar entry either ... the event is stuck in an endless loop and will not dismiss. I'm now one day past the event date/time and still can't dismiss. Pls advise. Thank you.

edit: moved thread from Firefox to Thunderbird section.

Sending of the message failed. An error occurred while sending mail. The mail server responded: SendAsDenied; mac@criticaldefensegroup.com not allowed to send as info@huntcountypaintball.com; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message. 0.35250:10320000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:13200000, 1.36674:0E000000, 1.61250:00000000, 1.45378:18200000, 1.44866:E6000000, 16.55847:DF100000, 17.43559:0000000024020000000000000000000000000000, 20.52176:140FE9941600F01F00000000, 20.50032:140FE9948617F01F1F000130, 0.35180:140FE994, 255.23226:0A000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:19000000, 0.35250:1F001336, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:18000000, 1.36674:32000000, 1.61250:00000000, 1.45378:1D000000, 1.44866:01000000, 16.55847:93000000, 17.43559:0000000098030000000000000000000000000000, 20.52176:140FE9941600101064000000, 20.50032:140FE994861700007D000000, 0.35180:69000000, 255.23226:0A001380, 255.27962:0A000000, 255.27962:32000000, 255.17082:DC040000, 0.27745:87000000, 4.21921:DC040000, 255.27962:FA000000, 255.1494:B4000000, 0.38698:05000780, 1.41134:46000000, 7.36354:010000000000010B01000000, 0.37692:86000000, 0.37948:01000000, 5.33852:00000000534D545000000000, 7.36354:010000000000010986000000, 4.56248:DC040000, 7.40748:010000000000010B86000000, 7.57132:000000000000000086000000, 4.39640:DC040000, 1.63016:32000000, 8.45434:CE621B851525CF4BB41C7DD193FB1E2B01000000, 1.46798:04000000, 5.10786:0000000031352E32302E353335332E3032323A534A30505230314D42363333363A35393766393734352D326563652D343534622D623635392D3565626362653763363463613A32313535343000D81010E9F12900, 7.51330:87121B718454DA0886000000, 0.39570:E9F12900, 1.55954:0A000000, 0.49266:02000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:00000000, 1.56562:00000000, 1.64146:32000000, 1.33010:32000000, 2.54258:DC040000, 255.1750:6C010000, 255.31418:BB000000, 0.22753:03000336, 255.21817:DC040000, 0.64418:C0000000, 4.39842:DC040000, 0.41586:76010000, 4.60547:DC040000, 0.21966:0A003267, 4.30158:DC040000[EndDiagnosticData] [Hostname=SJ0PR01MB6336.prod.exchangelabs.com]. Please check the message and try again.

My work email has access to three separate email inboxes under its single login. When I initially add my work email to thunderbird, it shows my inbox but not the other two that I monitor.

Is there a way to have these other two show up under my email login similarly to how they do in outlook?

- we use Microsoft exchange for the email server

My wife's Thunderbird application seems stalled . All I can see is the blue rotating circle. No emails after August 30 2022 will download . And the upper left hand corner has a period that is continually moving right to left and back again. She set up the email yesterday because her android phone was easier to use (Har, har). Gmails server apparently downloaded 13, 598 emails yesterday (8-30) and hasn't downloaded any since that date.. What's going on. She's attempting to renew her Green card and I'm more that a little concerned.

/edit: moved thread from Firefox to Thunderbird section.

I use a number of edresses, and I need Inbox, Sent, and Deleted subfolders. In some of the edresses I haven't been able to delete other subfolders (spam and Archive), in some I've deleted them and soon they reappear. I did not authorize automated spam detection, and I unchecked "Do [whatever it was] about archiving."

This is in Thunderbird. I have a number of news feeds and they occasionally get stopped or paused. It's annoying. Is there a way to disable this paused account feature in Thunderbird? If I want an account paused, it should be my choice not Thunderbird's.

Hello!

I spoke with Google Workspace support yesterday and downloaded email data from my account as a back-up. Google Workspace support recommended I download Mozilla Thunderbird, stating I could import the downloaded Gmail data into Thunderbird so I can directly access these emails. I have downloaded and made an account, but I cannot find where and how to do this process. Is this something you are able to help me with?

Thank you for your time and help!

Best, Ashley