Thunderbird-Hilfeforum

Thunderbird stopped communicating with homtail after upgrading to v 115.0 I can send emails using smtp-mail.outlook.com but it fails to retrieve messages from outlook.office365.com There's no error message, it simply fails to connect. (A pop-up window may appear for a few seconds, then it closes, with no new messages downloaded and no errors shown) I'm using the POP setting. Tried to recreate the account as IMAP - it just shows "checking password", would not proceed any further. (No error message, no timeouts. I tried to enter incorrect password on purpose - still no error message, apparently they don't even connect.) Disabling firewall doesn't help. EVERYTHING WORKED FINE BEFORE THE UPGRADE! PLEASE BRING BACK THE WAY IT WAS!!!

Hello,

an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected.

We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated.

With kind regards,

                                Colin.

Hi,

I updated Thunderbird to the latest 115 version this morning, and a strange microsoftonline.com authentication pop up has been showing up since then every time Thunderbird checks if there's new email from hotmail.com. How do I get rid of this pop up window?

Thanks, Tang

Hopefully, I can explain this to where it makes sense. I have been having a long term issue with Thunderbird replacing received emails with existing emails that I have already received.

Example: I get an email from tom@email.com titled "Hello." I get an email after that from joy@usa.com titled "Need Your Help." Thunderbird will replace the email from joy@usa.com with the email from tom@email.com and then I have two emails from tom@email.com in my inbox and the one from joy@usa.com is gone. If I sign into my webmail client, both the emails from tom@email.com and joy@usa.com are there with no duplicates like in Thunderbird.

So, this indicates to me this is a Thunderbird issue. It happens randomly too. Sometimes I can go days without this happening and then suddenly it happens multiple times a day over several days. Is anyone else having this issue and is there a solution?

Hi. It looks like there was a Thunderbird update and my inbox and sent boxes are completely empty. It says I'm getting emails (I did a test), but I can't see them anywhere.

Hi Mozilla community!

Just upgrading from TB 102.13 (on Manjaro) to 115.0.1 (on Arch Linux), nearly everything works and the GUI experience is much better! Great job :-)

But after importing my PGP-Keys and trying to send mails encrypted, I received an error with no further explanation. On the command line I got some hints and assume, that this might be the origin of the problem:

punycode.js, line 440: ReferenceError: module is not defined

the packages libidn and libidn2, which provide punycode.js, are already installed.

Is there something wrong with my installation or, on the other hand, the bug already known?

Thank you very much & kind regards, Peer

Output [..] console.debug: "Found 14 public keys and 10 secret keys (10 protected, 0 unprotected)" console.debug: "Successfully loaded optional OpenPGP library libgpgme.so from system's standard library locations" console.debug: "gpgme version: 1.21.0" __JavaScript error: moz-extension://04f07a36-b26f-478b-b410-7c40254a26cc/punycode/punycode.js, line 440: ReferenceError: module is not defined__ console.debug: "Trying to load /usr/lib/thunderbird/libotr.so" console.debug: "Trying to load libotr.so from system's standard library locations" console.debug: "Successfully loaded OTR library libotr.so from system's standard library locations" console.debug: (new TypeError("manUrl.value is undefined", "chrome://openpgp/content/modules/mimeDecrypt.jsm", 428)) console.debug: (new TypeError("manUrl.value is undefined", "chrome://openpgp/content/modules/mimeDecrypt.jsm", 428)) console.debug: "OpenPGP error status: M\xF6glicherweise PGP/MIME-verschl\xFCsselte oder signierte Nachricht; verwenden Sie die Funktion \u201EEntschl\xFCsseln/Verifizieren\u201C zum Verifizieren." console.debug: (new TypeError("manUrl.value is undefined", "chrome://openpgp/content/modules/mimeDecrypt.jsm", 428)) console.debug: (new TypeError("manUrl.value is undefined", "chrome://openpgp/content/modules/mimeDecrypt.jsm", 428)) console.log: "CryptoAPI.sync() failed result: %o" (new TypeError("argument of size undefined ArrayType constructor must be an array object or integer", "chrome://openpgp/content/modules/RNP.jsm", 3384)) console.debug: (new Error("failure in finishCryptoEncapsulation, exitCode: -1", "chrome://openpgp/content/modules/mimeEncrypt.jsm", 537)) JavaScript error: chrome://openpgp/content/modules/mimeEncrypt.jsm, line 537: Error: failure in finishCryptoEncapsulation, exitCode: -1 console.error: mailnews.send: ({}) console.error: mailnews.send: "Sending failed; , exitCode=2153185313, originalMsgURI=mailbox-message://xxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx [..]

pacman -Ss punycode core/libidn2 2.3.4-3 [Installiert]

• Free software implementation of IDNA2008, Punycode and TR46

extra/libidn 1.41-1 [Installiert] [..]

Hi, Up until Supernova I used the BiDi Mail UI extension in order to write right to left text (hebrew) in a Thunderbird. BiDi Mail UI is not compatible with the new release and I am searching for a new way to correctly write rtl messages. Can you suggest a new way? I Thunderbird going to finally develop this feature natively as almost all text editors today do this without any issue. Thank you Very much!

Recently something changed in my e-mail which I have used for years in conjunction with G-mail hosted accounts / service (google workspace). I do not know if I clicked the wrong setting or what in either... I just know that I cannot see any emails over 30 days in any folder - regardless. And now many folders show no emails in because of no emails have been sent or received within the past 30 days in them. These store many "deals in the works" and notes from pasty dealings... I really need to access these but do not know how or where to find them... any help you can offer?

I'm 65 and have used this email for about 20 plus years... off and on have had problems that I have been able to get through but cannot get this one solved? Help!!

Sometimes when I delete a group of emails from my inbox it deleted the entire inbox. It has happened twice now. When it did it yesterday I had 8 emails selected for deletion. When I hit delete it deleted all 2200 emails in the box. When it was deleting them I confirmed that only 8 were selected by looking at the number of selected in the lower right corner of the screen. Worse, when I click undo the delete it does not restore the 2200 deleted but only the 8 that I had selected for deletion. This is a serious bug and has resulted in loss of all my emails over the few years.

I just installed Thunderbird version 115, and it's a mess. When I attempt to write a message, the background color is black, making it almost impossible for me to read what I am typing. I've tried changing it through Settings/Composition/HTML Style, but that didn't work. I selected text color Black and background color white, but if I left the Sending Format as automatic, my new written messages still have black text on a black background. If I also change the Sending Format to Only HTML, then my new written messages have white text on a black background -- the exact OPPOSITE of what I have selected. (And yes, I have checked repeatedly. I have selected black text on a white background.) I'm running Windows 11 Home. I'd greatly appreciate any ideas on how to fix the colors of my messages. Thanks!

Hello, I can receive emails but I can't send them.. I use spectrum and all my settings are according to their designations.. See below for the snap shot of the smtp settings... I checked my password several times and that's correct too... I need help please! Jerry

I'm a long-time Thunderbird user (since TB 3.0) finding myself having to rebuild my TB install yet again.

Thunderbird 105 had been working fine since I installed it on this laptop 189 months ago. Suddenly, in early July, it was unable to write to mailboxes on several of my gmail pop accounts. (it suggested I was out of disk space or didn't have enough permissions. Neither was the case.)

I was forced to create a new TB installation and I'm now trying to rebuild my e-mail life from scratch. Not fun. I've got most things working but whenever I open a gmail contact using CardBook, the "Add a new address book" dialog is opened as well. Very annoying. What would be causing this and how do I get rid of it? (I tried all the options it gave me and none helped.)

Here's how I rebuilt my TB installation:

Downloaded and installed latest TB. Turns out it's 115 for which many add-ons aren't ready yet. Installed QuickFolders, QuickFilters addons (beta versions) Installed Lightning and Provider for Google Calendar add-ons Recreated my 3 gmail accounts (2 pop and 1 imap) plus my ISP account (pop). 1 pop gmail account uses Local Folders, the others all have their own folders. Set up my Google Calendar in CardBook. Shutdown TB. Copied all my mailboxes in Local Folders over to my new profile (having first renamed Inbox to Inbox-old.) I haven't tried copying my old TB address books from the old profile, yet.

Hello, After upgrading from 102 version to 115 some emails no longer render correctly. I will get blank headers and blank body. Also email as Ipasted below.

Received: by 2002:a54:26c4:0:b0:223:e05b:148 with SMTP id c4csp14428ecp;

       Thu, 27 Jul 2023 19:54:58 -0700 (PDT)

X-Google-Smtp-Source: APBJJlG0PUKW2GSkJwMIq583W8YM1jsFcxQLn2jVY74mP4fkMv5oiQVVEsoqfBwccBs5eJM3l5i/ X-Received: by 2002:a17:902:ea09:b0:1b8:76ce:9d91 with SMTP id s9-20020a170902ea0900b001b876ce9d91mr524673plg.1.1690512898319;

       Thu, 27 Jul 2023 19:54:58 -0700 (PDT)

ARC-Seal: i=2; a=rsa-sha256; t=1690512898; cv=pass;

       d=google.com; s=arc-20160816;
       b=fFcTvCQSCiFFqLjLhjiEqJTUTgu5CBFQWJz3l49z26de9Au5OnhfHcDQL8pDUpSV0e
        KkFG0x8FcL9yzp7NY4qJMGqvOA/pGSiiWnf4zVNZMe4s9h0dLhwtkwSITHx1S57nXxew
        wP6SWLJ2/fQQqKB9DxPe8wG+HDESZfbKcaKQUSKg4/nhmvfWylKUYe+5t5cRHub864NL
        mfewTo0mQzWEcgQqwsggt8KhrIwuQoVY/3DHsT/UhaaNJzKW4/IR+MjlCsZSmy2e0wBt
        62BC/m1Ero6EHkCXAVZOKuc6uWIT0+Cw6swJ1876G/brqIjcSxaqxs5I5sTQ4o+9LfVk
        M/6Q==

ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

       h=to:subject:message-id:mime-version:from:date
        :content-transfer-encoding:dkim-signature:resent-from:dkim-signature;
       bh=VYnb0go1ewlrOWjpzwqPJyAvUqXV6rWs5ow/F47SraQ=;
       fh=T6Xieu3drMlpwU0dsKLjSsu0iFtDOg3+oTsTpJIDBQQ=;
       b=eJsXDtao0ETYJwZX2NZjHUfKHra5Ld23NV3CY+Jbqn8VsC0LYpwsrOHJJ1wl602loX
        RBi7UcIRdORLppPCH48bRRJ/iGfHY9yx/Om+pJcF02BJqMQJeRQ/UZvsc4TPmUee5Id5
        fT/7XDNyypu7QuHDpZi1iPfsi1zGVDBdNBGuHV6jv9OBfNJwpijhpBOh2OJ65LBEMdMN
        qzV9G7sOamrHOLRaNefuKuk2yanOnhpb3u6FhQ26hvaY6QZf4QkpGmJQwNnio0yNjzqT
        JbOrSctGTWv3w94KXRzSAIlq+p5Gk6GyZYBId2GW72lt4ZBYjOCXJeuipNIkAH2JRnbq
        ydUg==

ARC-Authentication-Results: i=2; mx.google.com;

      dkim=pass header.i=@studentmorainevalley.onmicrosoft.com header.s=selector2-studentmorainevalley-onmicrosoft-com header.b=WuxYwMXz;
      dkim=pass header.i=@paloaltonetworks.com header.s=adm header.b=0OohPFiD;
      arc=pass (i=1 spf=pass spfdomain=em5162.paloaltonetworks.com dkim=pass dkdomain=paloaltonetworks.com dmarc=pass fromdomain=paloaltonetworks.com);
      spf=pass (google.com: domain of gildef@student.morainevalley.edu designates 2a01:111:f400:7eae::700 as permitted sender) 

Toshiba laptop Windows 10 pro, I7 4th gen 16GB ram I have boot into troubleshooting mode and same problem still. Can I reinstall tb102 over tb 115? Thank you in advance for any help