Forum der Gemeinschaft Thunderbird

Today I have experienced a problem downloading new messages, bulk, trash or anything else in my mail server into thunderbird. it requires my primary password and then my regular password. I just set up my primary password so I understand why it is asking for that, but I don't understand why it is also asking for my regular password before I can get access to the mail server that I am using. the regular password was set up on 6/17/24 and until today it was working fine.

Thunderbird has stopped receiving messages from @embarqmail (Sept/25) and @gmail (Mar/26) stating the password is incorrect. The passwords are correct as I can still access these accounts online. I have repeatedly updated the passwords through the popup message, but my emails are still not delivered or sent. Lucille

I can't find my password. I have the encrypted password. Could you please provide me with the unencrypted one. I am locked out of a good solution for want of this item. The encrypted password is in the login information: {"nextId":8,"logins":[{"id":7,"hostname":"mailbox://pop.orange.fr","httpRealm":"mailbox://pop.orange.fr","formSubmitURL":null,"usernameField":"","passwordField":"","encryptedUsername":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECKOq5c7et8tSBBg8bhRC2mUKTBdmSXk1HOIw+kJxVt2gG/Q=","encryptedPassword":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECOabVSCGHBLGBBiqEqUXu8w7N4eAi09k0ZOIVAcs0chiziM=","guid":"{a798443b-98d1-47aa-bfe6-130fccad60d8}","encType":1,"timeCreated":1747819721033,"timeLastUsed":1747819721033,"timePasswordChanged":1747896607191,"timesUsed":1,"syncCounter":3,"everSynced":false,"encryptedUnknownFields":null}],"potentiallyVulnerablePasswords":[],"dismissedBreachAlertsByLoginGUID":{},"version":3}

I would appreciate your help. My account has been locked out of a good solution for lack of a critical piece of information.

Adam Warren FRSA adam.warren@orange.fr

I have made no changes to the PC or mail midway through the day it suddenly said input password, the password is correct, but I get incorrect password message. The password works using browser mode.

When I try retrieving my email from my AOL account (IMAP) using Thunderbird and Windows 11 I get the message "Authentication failure while connecting to server imap.aol.com." This account was working fine for months until the T-bird update. I have several other accounts on T-Bird, including Gmail and others, and they're still working just fine.

I have double-checked all the account settings and tried deleting the AOL account from T-Bird and setting it up again from scratch, but the problem persists.

Please help!

Many thanks.

After downloading and running installer (Thunderbird setup 148.0) from Thunderbird website, Thunderbird opened as usual, showing my three email accounts. The 2 accounts I use for almost everything are both Yahoo accounts (yahoo.co.uk and rocketmail.com). But.. neither of these accounts will work without a yahoo sign-in pop which is pre-filled with an account name (example graphic attachment : thunderbird01red.jpg). 1 example shown but the same thing happens for both yahoo accounts.

The 'Next' button, which I assume will ask for password, does nothing.

I have attempted login via webmail. I enter account name, am asked for password and Yahoo insists on sending me a verification code - to the other yahoo account (the yahoo.co.uk account), which I cannot access! I then attempt to login to the other account to access my pass code and the same thing happens in reverse, telling me that a verification code will be sent to the first account.

Via Thunderbird, which has for years done all this automatically behind the scenes, I can get absolutely nowhere. Via webmail, I am in an 'impossibility loop'. I have cleared cache for each account.

Why won't Thunderbird allow automatic account login, as has been the case since the year dot. These are the 2 accounts around which my entire life is ordered - can somebody please help.

When I checked the box to Require a Primary Password, I did not know this was an always and forever thing. I have found out that it is an every time I open my email in Thunderbird. I can not undo it. Is there not a way to get around this?

Starting this morning, I have been unable to access my email because no matter what i do or changes I try and make.....it does not recognize my password....even when I have changed it....even when I ask mail.com to refer to the saved passwords. NOTHING WORKS. I need to use this email....help. I notice that there is a request for you to email me when someone answers the thred.....funny considering I cannot get my email

About once a year suddenly Thunderbird does not recognize my passwords for my two email accounts. I don't know why this keeps happening and how to get the passwords to work.

My email mail.com stopped working and ask for a new password. Putting in a new password does not work. It may be related to a T-mobil internet problem that they emailed me that it was fixed. My other emails are working OK. I get this message "Login to server imap.mail.com with username jmaugee@mail.com failed." My email to jmaugee@mail.com does not receive emails that I send from my other email address. John Augustine

TB on Windows

Prior to TB 148, OAUTH worked for POP3 access to: Gmail, MS Outlook, and Yahoo.

After TB 148 upgrade: OAUTH to Yahoo fails, subsequent log-in page also fails. Both OAUTH to Gmail and OAUTH to MS Outlook still work fine.

Rolled-back/Reverted to TB 147.0.2 -- OAUTH to all works fine, as it did previously.

Note: YahooMail seems to have other problems. But I was able to confirm successful OAUTH and POP3 to YahooMail after reversion to 147.0.2.

So here is the issue, I understand the security has been changed to OAuth2, and both the inbound and outbound settings are such. But Thunderbird wants me to log in, OKAY, it will send me the screen with my email account, but will not change after clicking "Next" to allow me to enter the password, regardless of how long I wait. If I click a second time I get the message " Edge: Too many requests"

What needs to be done?

hi today thunderbird started showing yahoo popup login and after adding credentials i always get "something went wrong.We could not sign you in. Try again from a different device." Also popup once closed it opens instantly.

i can sign in normally from browser. thunderbird version is 147

is there any fix about this?

thanks for any help

regards

Dear people at Mozilla Thunderbird Email: Please STOP sending me emails to solicit access to my Google account. I receive enough junk mail without these solicitations; be decent and erase me from your list. I will appreciate that, instead to being irritated with the continuous pop-ups you are sending me.

In gratitude, Taruno Vega🙂 [edited from public] @coastside.net

I dont understand this new method of sign in message you have sent, im an oldie, not an IT geek, I dont understand & very worried im going to loose access to my e-mail which has inf ormation on that i NEED

I need step by step instructions that an old guy will understand

Accessing my yahoo email with Thunderbird have worked fine for several months. Now I cannot log in. Yahoo mail is not accessible from the web either. But the web login works fine from Windows. I tried to change authentication method from OAuth2 to password but that didn't help. When I start Thunderbird there is either a dialogue which requires password or a window (see added picture) with a long string at the top of the window. That string cannot be edited. The rest of the window is empty.

Since the latest update a Yahoo Mail sign-in keeps popping up...sometimes two different versions. It's driving me nuts. Should I uninstall/reinstall Thunderbird. It's so frequent for no apparent reason that I may have to give up Thunderbird and many, many years of use...and donations. thx, deanna

I've lost my password, but I believe I have retrieved it from the Profile. The entry reads: "encryptedPassword":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECOabVSCGHBLGBBiqEqUXu8w7N4eAi09k0ZOIVAcs0chiziM=". Please would you indicate how to decrypt. Promptly upon resolution, I shall obviously change the password using the regular Thunderbird method.

For over a year now, I have had to resort to the Orange.fr e-mail client, which is much less satisfactory. I have used a Demo version of "Passware kit" to seek to retrieve the elusive password, and have received no satisfactory answer from it. I am not prepared to pour good money after bad.

A software solution is only as good as the support the publisher provides for it. Please answer soon.

I emphasise that, as a regular contributor of funds in the past, my continued funding of Mozilla Firefox and Thunderbird depends on your answering with a satisfactory, workable solution to my long-standing plight, contingent upon decryption of the password above.

Adam Warren FRSA [edited from public community support forum] @orange.fr