Thunderbird-Hilfeforum

Thunderbird 115.10.1 64 bit on windows 11. 24.4.2024.

Question: How I can access shared folders in Thunderbird?

Office 365 business. I can access admin portal etc:

portal.office.com/adminportal

And also I can go to Exchange admin portal via this. So, in my opinion I can use all deep settings also.

Office 365 licenses (full) for name.lastname@company.fi. Portal show "Office 365 business standard".

I create also shared folders. Today shared folders found from "Teams groups". Log in to portal.office.com/adminportal, "Teams-Groups", and then "Shared mailboxes".

My conf: Office 365 business standard found name.lastname@company.fi. ("john.smith@company.fi", "alice.brown@company.fi" as example.)

Shared mailboxes sharebox1, sharebox2, so, it is possible receive email sharebox1@company.fi, sharebox2@company.fi etc. (in real life share box names are bookkeeperteam@company.fi, orders@company.fi, helpdesk@company.fi etc etc.)

CONFIGURATION IS FULLY WORKING. It is, in Outlook it is possible receive and send emails, shared folders with messages are available etc.

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HOW I can add shared folders to Thunderbird? Clean install tested.

1. LIcenced mailboxes work properly in Thunderbird. Tested.

name.lastname@company.fi:

Server: outlook.office365.com, port 993 Username: name.lastname@company.fi Connection security: SSL/TSL Auth: OAuth2

And smtp: smtp.office365.com, 587, starttls, oauth, name.lastname@company.fi.

This configuration work properly, and it is possible receive and send email from Thunderbird.

SHARED FOLDERS

It is not possible add shared folders.

Server: outlook.office365.com, 993 Username: name.lastname@company.fi/sharebox1 (where name.lastname is real working account name, just same as in position 1- working account. Also this sharebox1 work in outlook.) Connection security: SSL/TSL (no difference is it this or stattsl) Auth: OAuth2

(I am sorry, all my systems are native language, so I must translate---)

OK: Now I try use this shared folder. It is visible in Thunderbird. But immediately thunderbird open Browser and ask password: "name.lastname/sharebox1", wrtite password. Now I put same pw as in this account (name.lastname..). "Password wrong." I try empty password. I try account password.

SO: HOW to add shared mailbox in Thunderbird? This information "name.lastname/sharebox" not work. Is it any other method? Or any Exchange setting modification make this?

After updating Thunderbird to 115.5.2 I receive an error when I check (get) messages of my gmail account : 'The STAT command did not succeed. Error getting message number and size......'. However, the messages do come in and so the error turns out false. since the authorization (OAUTH2) credentials are accepted.

I have my server settings check messages from startup; every 5min; automatically download new messages. That works fine. Again only when I goto "Get Messages" the error shows up.

What is wrong here and ho do I fix this? Thank you

I have 4 different email accounts, all managed by IONOS. These have all been set up under thunderbird OK. But when I send an email from 1 of these email accounts I always have to enter my password for that a/c. With all the other accounts, this is not necessary. I do not use Thunderbird or Firefox password managers. I assume that I must have made an error in setting up the outgoing details when setting up that particular account in Thunderbird, but I cannot find a way of checking if that is the case.

I have been using Thunderbird for years. Always updated to the latest version. My current Thunderbird addresses are setup through Hostgator hosting and I've rarely had an issue. I recently set up a Zoho email address and added it to my Thunderbird platform so I can send and receive emails there. Problem is, when I send a test from one of my long time Thunderbird emails to the new email that goes through Zoho, it never shows up in my Thunderbird inbox. Never shows up in my Zoho inbox either. I can send from the new Zoho email to one of my established emails no problem using Thunderbird. But it doesn't work the other way around. I've checked everything I can think of--IMAP server settings, SMTP settings, added MX records, you name it. Not sure where the hang up is. Hopefully someone can help, thanks.

When I delete an email, it usually goes to the trash, so I can find it again. Now the emails are deleted permanently and disappear. How can I keep my emails in the trash? Sincerely Helle

in my 'podcasts' folder I have ~2 pages of folders of the type feeds.json-xxx.corrupt where xxx is some number, see attached image.

With the intention to re-subscribe to my feeds later, I have deleted all other folders in my podcasts folder. Trying to simply delete the feeds.json-xxx.corrupt folders did not work. How can I get rid of them?

(I am using the portable version of thunderbird)

Everything is gone? All my organized folders, everything. It prompts me to set up everything again. It then gives more prompts I don't understand. What should I do? This is a disaster

Since last update, Reminders pop up window will not close as before when the reminders are all cleared. Have too manually close the window. Saw this was an issue many versions ago that seemed to be cleared after an update. I could find no way to "fix" the issue. Is this a new bug?

dear fellow users of thunderbird, is anyone experiencing the same problem?

I can send mails using thunderbird but not receive them; For some it seems the other way round. and my ruminations as to possible root causes may be way off I have two external mail accounts, one is just forwarding to the next and that was the address the inbox of which I presumed was being collected by firefox

Without having done any active change: For some time TB seems to not have passed on mails from my alternative mail account. I cannot seem to find the previously functioning gmx account in my settings.

For two days now I do not receive any mails at all. Apparently I can send them, though.

I restarted the programme and tried in safe mode, to no avail.

I am a simple creature, please advise or enquire in a manner an exhausted non-tech person may be able to follow.