Thunderbird-Hilfeforum

Hi.,

 Cox cable just discontinued their email server and moved all it's email accounts to Yahoo.

I had been using Thunderbird successfully with Cox for several months before this happened.

 I am able to send and receive emails now via my new online Yahoo server;  however I have not

been able to connect / use Thunderbird to send and receive emails since the Yahoo changeover. I have tried many things, but I either get a "failed" error message or a "timed out" error message. Yahoo support has not been able to figure this one out. They are hard to get a hold of and hard to understand (communicate with). They are overseas from the US.

 I appreciate any help you can offer.

Kind regards, Ken

I am showing beside the inbox that I have 4 unread emails, but I have nothing in the message (inbox) folder. I have looked everywhere and cannot find these messages anywhere.

I have two email accounts on Thunderbird. One, the gmail account still works perfectly, but the other, a cox.net, has started today to not move and messages to trash or junk as set by the settings. This problem is across all my devices, PC, ipad and Iphone.

Is there a simple fix to enable links in emails? I've tried several suggested fixes but still the links don't work.

Changing settings documentation is confusing for non-developer types. Instructions are cumbersome and unclear.

I have turned anti-virus off, checked account settings and checked provider's access limit. I can receive emails in webmail, but not Thunderbird. I don't get any error message in Thunderbird, emails just won't come through.

Windows 10. Thunderbird 115.7.0 32-bit. Email address is at hotmail.com, so it's an old account that's now at outlook.com This is a personal email account not related to any business nor to Office 365 or anything like that. I have had the account for decades.

Thunderbird quit working with my hotmail account this morning. It goes into an Invalid Password Loop, even when I respond with the correct password. I can logon to my hotmail account just fine with a browser. It's just not the same positive user experience as using Thunderbird.

I'm sure the problem must have to do with OAUTH2.

The outgoing SMTP server is outlook.com Server name is imap-mail.outlook.com Port is 993 Connection security is SSL/TLS Authentication method is Normal Password

Changing Authentication method to OAuth2 does not solve the problem. Instead I get a popup error message that's very hard to capture that is to the effect that "The imap server imap-mail.outlook.com does not support the selected authentication message". It's like I need to use a different imap server. I found one site that said to use outlook.office365.com but I don't really use office365. I may give that a try anyway.

I don't see any other account settings that seem relevant

Hi ALL,

First off, once again, thank you very much for the best email application in the world.

Just to make sure, does the latest version of Thunderbird not support showing PDF in line anymore? I did check the settings of attachments to show and I did reactivate the view menu show attachments in line but still no joy.

Thanks a million for any help.

I've been using TB since the beginning. But now I have a zillion entries in my various address books and would like to consolidate them into a single, non-duplicated collection. The only tools/extensions I can find are only for really old versions. Any ideas for method and/or extension or tools to accomplish that? Thank you in advance. BobMCT

Hello. I was searching my Inbox for e-mails I knew I had, but they weren't showing up! After doing a general search, I found the e-mails in the search results. Then, I clicked "open in conversation" and they were all there and labeled with "Inbox" or "Sent" folder, respectively. So I right-clicked and selected, "open in containing folder", but it didn't work! The "containing folder" opened [i.e., the Inbox], but didn't show the e-mail! So then I searched manually by scrolling in the Inbox to the date of the "hidden" e-mail -- yet it wasn't there!

(In other words, when I did "open in conversation" from the search results, it showed the conversation, but I can't actually see the e-mails in their containing folder!) Besides for this problem, but I think there are a lot of other e-mails that are "hiding" in this way as well. What should I do?

Thanks for any help you can provide!

Sincerely, Jonathan Rosenberg

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

I recently (on the 28th Nov '23) updated TB to the latest version. It was so awful though that I uninstalled it and reinstalled version 60.9.1. However, now my address book is empty. I did have an old csv file which I was able to import, but it's quite old and missing a lot of addresses added more recently. Where did the saved email addresses go? Are they likely to still be out there somewhere? Thanks, Ian

I have a personal family domain, with email service - my provider supplies me with a number of pop3/smtp addresses.

I have a Thunderbird a/c setup on a desktop running Linux Mint, thgunderbird version 115.5.0 (64-bit) SUPERNOVA using one of the pop3/smtp addresses - husbandATmydomain.me.uk and I receive emails from another of the domain's pop3/smtp addresses, sent by my wife from a Windows 10 laptop using Thunderbird, under the address wifeATmydomain.me.uk

Her Thunderbird a/c is correctly set up in her Thunderbird, to use the smtp server for her email address, wifeATmydomain.me.uk. There are no other addresses or identities set up on her thunderbird account. My thunderbird a/c is correctly set up to use the smtp server for husbandATmydomain.me.uk and has several other pop3/smtp addresses able to send addresses using their own smtp servers.

In MY Thunderbird address book my wife's address is given as wifeATmydomain.me.uk, with the display name "wifefirstname surname".

When I receive an email sent by my wife, to me, it appears in my Inbox with the Correspondents column showing MY name not hers. This means I am constantly missing emails from her. because her name is not visible in Correspondents column, but mine is there instead.

The Reply To: and From: addresses are correctly given as wifeATmydomain.me.uk when I examine the receive email details. It is only displayed with MY NAME, in the Correspondents column in the Message list header pane, using Classic View. Everything about her emails displays correctly in Message View, using Full Headers display.

The only thing I could find in research was to make sure her a/c was using the correct smtp server. It is.

How can I fix this please?

UNABLE TO DELETE MESSAGES FROM MY INBOX

I have a problem with being unable to delete messages from my in box.

I have searched the online support and found a couple of articles going back to 2020:

https://support.mozilla.org/en-US/questions/1292956

and

https://support.mozilla.org/en-US/questions/1293317

but they seem to relate to an older version, as mine is 115.4.3 (64 bit).

Having taken a backup first, I’ve followed all the instructions including deleting the Trash folders and forcing an index repair without any success.

The problem doesn’t occur on every message and I seem to be able to delete the odd one but at present I have almost 1,000 messages in my inbox awaiting deletion.

I’m using Windows 10 Home, version 22H2, a POP3 account and regularly compact all folders.

The second of the above articles asked for an image of my ‘pop account name’ folder, which is attached.

I hope someone can help me please.

Regards and TIA

Phil

Hello, Experts:

First up, I'm a happy user of Thunderbird with some years of experience. I make use of filters, and up until about 2 weeks ago they all worked. Now two of my filters (not all) have stopped working automatically, and I have to go to Tools/Message Filters and run them manually.

I'm on TB 102.15.1.

I have deleted the non-working filters and re-created them. No change in behavior.

I would NOT like to de-install/re-install TB because it's a good deal of work, and TB is a critical system for me.

That said, I keep a laptop computer for travel, and the filters work on that platform. IS THERE A WAY to copy a file or folder over from the working laptop onto my desktop machine, where the filters have failed?

Thanks in advance, Bob

I'm very confused. I've been using Thunderbird as my email server for a few years. Recently, I stopped receiving emails December 12, 2023. I sent in a problem according to the help page that I found. I believe Mozilla is now the server for Thunderbird? I don't even know if that is accurate (part of my confusion). I followed prompts and confirmed my email address, apparently I now have a user name. I still can't send or receive emails. Can you help. I need step-by-step instructions, please.