Thunderbird-Hilfeforum

I have my Windows theme set to dark, so the fact a lot of people like to send emails where the text is set to black instead of default is kind of annoying, especially since with the email I'm currently trying to reply to, I can't seem to reset the color so I actually read back what I'm typing. Good luck reading this, even with the help of it being selected

Hello

Two people have tried to send me emails recently, and have have received the following message:

Mail Delivery Subsystem <mailer-daemon@googlemail.com>

to me

Address not found Your message wasn't delivered to colin.jannaway@tiscali.co.uk because the address couldn't be found or is unable to receive email.

The response from the remote server was: 550 5.1.0 AVVGr6CpU6W8m Too Many Invalid Recipients (TT405)

I have received other emails without problem. Is there something I can do to solve this problem, please?

Many thanks.

Colin

All my emails are missing, and I've looked online for solutions, and searched your "Support", but none of the suggestions have worked. My total emails still shows that they must be somewhere, but I need help!!!

Since the Supernova update I have been unable to resolve issues with expanding subfolders and inability to access folders due to file summary issues. I continuously have to repair folders. My sent and trash folders randomly disappear and then reappear. I've used Thunderbird for years, but am having to pursue another email option.

So gmail is doing what it does best by blocking users who don't routinely sign in on their site. Right now I have lost access to 6 emails I use pretty much daily.

Does TB have any plans on tweeking the program so when someone using TB and has gmail accounts will actually be recognized by gmail as a legit sign-in? One would think gmail's system would treat a sign-in by TB the same as it does physically being on gmails site to sign-in...right? Apparently not.

Also, after the last update, TB is not handling gmail folders very well. I have to wait to see what I deleted, saved, etc..compared to before. It looks like TB is signing into gmail for each and every process instead of the one time per account? Why? This might explain why gmail keeps telling me "You have attempted to sign into your account too many times...please come back later" This is after one attempt to physically sign-in on each of these 6 accounts. Now they blocked sign-ins to all of them thinking I'm a hacker.

I'm not complaining, just trying to understand.

I need someone in Tallahassee, Fl, to help me with my account. Is there anyone who understands and can help me with my existing account that needs straightening out. I would like personal assistance.

One of my mail accounts set up in Thunderbird is a Plusnet account. I moved a subfolder to the top level of that account in the folders view, but instead of appearing in the same list of all the other folders in that account it appeared as a subfolder of that account in the Inbox list of accounts.

Having tried everything I decided to delete the whole account from Thunderbird and recreate. That only made things worse - now all of the folders in the newly re-added account appear under it in the Inbox part of the tree.

In the picture which I've obfuscated slightly by changing all the account names to generic names. "My mail account 1/2/3" are existing accounts. Note that for My mail account 1 the folders of that account appear under that specific account. For newly (re-)added account, which used to behave in the same way until (a) I tried moving one its subfolders and (b) removed it from Thunderbird and re-added it, the folders appear as a subfolder of it under Inbox.

How do I get these folders to appear in the correct place and not under Inbox?

This is not a Plusnet feature, one of my other accounts is also with Plusnet and that behaves correctly.

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I find it please?

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authenticated but not connected" warning. After a while it's working again.

I have tried several settings but can't figure out what solves this issue.

I'm using port 993 / SSL/TLS and authentication method is set to normal password.

Most of the times this works.

When I switch to OAuth2, I get the Microsoft screen to login to my work / school account which I do not have.

I've search the web to find a solution for this but I can't find it. Hopefully someone can help me out because it drives me "nuts" ;)

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)

Goodmorning All in MOZILLA Support.

i was writing the same help message few days back but not received a reply and for this i write again.

I'm using on my Apple MacBookPro Thunderbird Thunderbird 78.14.0 (64 bit) and i'm having problem for the setting of my new company email that, as said in the subject of this email, is in office365 outlook.

Cause i need to store all the communications interesting my activity even after my consulting will expire and this for obvious question of confidentiality, i ask You All gently an help in manner to resolve the problem and finalize the setting on my laptop.

Thank You All so much in advance to have care of my humble request.

Vincenzo

Some time ago, Thunderbird changed the whole organization of the email presentation. I am a long-time Thunderbird user who is used to the old screen and organization and I want to find out how I can get the old screen and organization back. I've attached a screenshot so you can see which version of Thunderbird is causing me so much trouble. Why change the traditional top-of-the-screen menu: (File, View,Tools, Help)? It was so logical and so easy. The movable mish-mash that exists now is driving me crazy.

For instance, I used an app under Tools that presorted certain emails and routed them to assigned folders. Not only has the sorting gone wrong, I haven't got the faintest idea where the app is? The emails that were once successfully sorted and rerouted are not working. And they're turning up as read in random folders.

Firefox also changes things that don't need to be changed, but my experience there is that an add-on or extenstion soon turns up that restores the features that users like.

In my preliminary search on my problem, there was not one article. In fact, my search came back with the message that no article appeared to match my query. I guess I must be the only person that is not happy with this interface.

Is there a way I can get the old version back? I'm sorry if I seem grouchy, but I am 83 and not being able to find what I need and what I used to have makes me a tad tetchy.