Thunderbird-Hilfeforum

I'm getting login issues to my Outlook account. I understand this is an emerging problem and I"m following the instructions here: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

However, I can't follow the instructions under section "Change Thunderbird authentication method for sending messages (SMTP)" because I don't have "Outgoing Server (SNMP)" in the lefthand side. I do have an option to edit Outgoing Server settings, but there is no option to set OAuth2 in the Authentication Method dropdown. I am unable to send Outlook emails, and I'm unable to complete the instructions to fix it. Help is appreciated!

Symptom:

1. TB stopped downloading new emails for one account on PC.

Solutions Tried without success:

1. Checked Email configuration and settings 2. Restart TB 3. Rebuild Global Database by deleting global-messages-db.sqlite file. 4. Delete Saved passwords. 5. Delete all emails on webserver dating back to when problem began. 6. Change password on webserver.

Additional information.

Current version of TB: Version 115.9.0 Windows Version: Windows 10 Home 22H2 Email Webserver: Ionos Email Protocol: POP3

Issue Details: I use TB on my desktop to manage many different email accounts. Some from Gmail and some from Ionos. Last week, TB stopped downloading emails from one of my Ionos accounts. It still downloads from my other Ionos account and my gmail accounts. I use Aquamail on my Android device and it continues to be able to download emails for this same account. Additionally, I have a laptop with TB and it continues to download emails from this account without issue.

If you need additional information, please ask. Suggesting switching to IMAP is not useful and not a solution to my issue. I respectfully request that you Please do not go there (been down this road before). I want to fix the problem, not go around it.

Today I tried to look up a previous email that I'd filed in a subfolder, but the folder displayed no emails. If I click on the subfolder above it, it shows me the number of emails and displays the list of emails. Then when I click on the subfolder I want, it displays the name and number of emails for the previous subfolder I looked at.

I tried troubleshoot mode, but still no luck, and the folder is gray instead of yellow like all the others.

I'm using Thunderbird 115.9.0 (32 bit), Windows 11 Home 64-bit.

I've been using Thunderbird for years and have never had this problem before.

Hoping someone will have some advice!

top - left "get messages". either the button or on the account right click and get messages.

its been one or 2 days now that i press either and also on TWO DIFFERENT PC running win 10 and 115.9.0 version and nothing happens! doesnt get any messages. dont even get the Checking notification on the bottom left. auto message retrieve doesnt work either no matter the time period. its like i am clicking on empty space... a while after, just by itself, it starts downloading again.

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no warning, my TBird stopped being able to send messages through Spectrum. It did NOT start immediately after I updated TBird to 115.9.0 (in March) but just three days ago. I have three roadrunner addresses in TBird, and one other one associated with a website I have. All have the same problem. My phone and my iPad send messages just fine.

I tried all the fixes that worked for some. They didn't work for me; I continued to get various, inconsistent Send Message Errors. I have come back to the recommended Spectrum setup for the outgoing SMTP server: mail.twc.com, Security is STARTTLS, Port 587, Authentication is Normal Password, my username is my email address. Of course the problem is not fixed.

What DID work was putting TBird in Troubleshooting mode, using the Spectrum setup above. While that is adequate, I would much rather find out what is wrong. I have Matt's 10/7/23 11:56 AM answer to someone, asking for the Troubleshooting Information. I will be glad to supply that but I need an answer to this message in order to do that. Thanks! Demaris

Thunderbird - Problem

My email address is: finnvebirk@webspeed.dk (alias: evab@webspeed.dk ) I have used Thunderbird email for many years. I have archive folders with more than 50 folders and sub-folders. Overall, I have several thousand emails in my archive folders.

After I wanted to create a sub-folder and move it to another location, the following has happened: All my folders and sub-folders are mixed together and arranged in a changed order. All emails in my archive folders and sub-folders have disappeared - all folders are completely empty. I think maybe a folder called 'Local folders' has disappeared. It is no longer possible to move emails from the Inbox to the empty folders. NOTE: Inbox, Sent and Trash still works.

Question-1: What happened ? What can I do ? Can I recover all my emails in the archive folders ?

Question-2: Can I restore my Thunderbird mail system as it was, e.g. 2 weeks ago ?

Question-3: As an emergency plan (if all my emails are lost !): Can I reset Thunderbird without deleting mails in Inbox, Sent and Trash ? If Yes – How do I do that ?

I'm running thunderbird on ubuntu 22.04 connected to external samba shares. I've used local folders on this remote location (samba shares) for may years. Two days ago, when I've try to move message from mailbox to local folders I've received error "not enough disk space". There was a plenty of space on that remote location. After several attempts to solve the issue I've found that problem happened when local folders are located remotely. When they are defined as local then everything work fine. I've try to cheat making symbolic link for local folders or even for single subfolder. Result is the same. Everything work fine if local folders are located locally on file system. Any remote location, direct or via symbolic link and even for subfolder, don't allow to move any message to that remote folder. There is enough space and proper R/W access tho that remote location from this machine. How I can return to my normal operation with local folders on remote location?

I have had message filters set up for a long time. Recently I tried to make some changes (adding one filter, deleting others, changing the response). I find that if I close Thunderbird and reopen it, all my changes are gone! How can I get the filter changes to stick?

PC is an Apply Mac Book Pro running latest operating system software: Sonoma 14.4.1 ... after installing 14.4.1, Thunderbird slowed down in all facets: loading mail, opening selected mail, deleting mail, etc. Anyone else experiencing this issue, if so, were you able to resolve it and how? Thank you!

I'd been using 115.9.0 for a couple of weeks, and found it cantankerous, but manageable. Finally had the screen looking something like my old faithful 109. Today I started up Tbird, and NONE of the windows came up, except the main menu bar. I found that messages were downloaded (but I couldn't see them), and I could Write an email -- it's screen looked normal, as did the Address Book screen. I clicked on View/Folders and found that only the top "Folders" was checked. When I checked "All Folders", nothing happened, and if I left that menu and came back, the "All Folders" was not checked. Then I clicked something at the bottom of the Folders menu, and the Menu Bar disappeared. I've been unable to get it back. I enclose a screen shot of the current condition. Anything you can suggest is appreciated.

Robert Hawkins

Sending emails hit and miss. Sometime goes right out, other times I get this "The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. How do I cure this.. keep in mind I am very close to computer illiterate..

Dear sirs,

I believe that Thunderbird is one of the best email client programs available. This believe is the reason that i am trying to migrate to your email software. Sadly i have been experiencing a some dificulties on my main machine. I’ve tried for several times configurating the email on thunderbird, with sucess. The problem resides on every time that i close the program or restart my computer my email account vanishes from thunderbird. I am using an exchange2019 mail box. Could you please help me out with this situation.

Besr regards, Joaquim Nunes

Account setup: Unable to log in at server. Probably wrong configuration, username or password. TB gmail was working fine, then all of a sudden a TB pop-up window was asking me to sign into thunderbird with my gmail account and then shows a 400 error. Totally confused at what is happening. I have been getting gmail via TB for years.

MY EMAIL IS NOT WORK IS GIVING ME THIS ERROR MSG SINCE APRIL 5 TH

IMAP.STARFAMILYMEDICINE.COM TIMED OUT

I HAVE ATTACHED THE IMAGE WHAT IS SAYING BELOW

PLEASE HELP THANK YOU IN ADVANCE

Hey,

I'm asking my question here because I am not sure whether that is a bug with Thunderbird (as suggested by similar topics found with a quick online search) or with my system.

I am currently using Thunderbird 115.9.0 on an Arch Linux system with kernel Linux 6.8.4-arch1-1 and GNOME 46 with Wayland.

The problem is: The compose message window immediately loses focus when I click at it. Closing the main window doesn't help (or any other open window for that matter). I can still type and some of the buttons still work (tested Save and Send) but I can't edit recipients and I can't close the window (attempting to closes other open windows instead).

Things that were recommended elsewhere and that I tried to no avail: - clearing the cache - updating thunderbird and my system (already up to date) - moving the window to another workspace/closing all other open windows - restarting (duh)

I think this problem is with Thunderbird because I don't experience focusing issues with other programs.

I am also happy to provide additional info if someone wants to write an actual bug report. I was just scared off by the requirements of Bugzilla.

Hope someone can help me, Best,

Maria

I am a long-time TB user with gmails. No problems in the past. I inadvertently hit send for my reply to a message delivered to me on a no-reply account (Wordpress). A big overlay screen popped up with the heading "sign in with Google" and then "sign in to continue to Thunderbird email"; then "enter email or phone"; and then "next". Clicking next takes you to a new screen that reads "Google 400, the server cannot process the request because it is malformed. It should not be retried. That's all we know."

Meanwhile, TB tries to log on until it times out, ending with small box in lower corner of the screen, "Authentification error" (see third screen shot).

I logged onto my Google account and as far as I can tell that is okay. I've turned off my computer and tried sending emails, but always get the above screens. Seems like I'm caught in a loop and can't cancel out the error message. Is this a TB problem or a Google problem. Help!

Anyone answering this thread should email me at wetteraubruce1@gmail.com. I can read that email address on my laptop.

Bruce Wetterau

Thunderbird continues to lose my password for incoming and outgoing mail. Occasionally it works, but I keep getting messages that my password doesn't work / enter new password. When I go to passwords, it does not show the incoming or outgoing servers so I can make sure my password is there. I use Xfinity for my email. It was suggested earlier that it is an Xfinity problem. My Thunderbird email is essentially unuseable. I need it to work!