Thunderbird-Hilfeforum

Hi all!

Few days ago Thunderbird start consume 100% and GUI freeze. After restart program/OS, GUI works for few seconds (3-5) and freeze again. I've try to run program with --headless option but still it consume 100% CPU. I've delete cache directory and it didn't fix a problem.

Thunderbird full-version: Thunderbird 115.5.0 20231120220011 20231120220011 OS: openSUSE Leap 15.5 KDE Plasma: 5.27.9 KDE Frameworks: 5.103.0 Kernel: 5.14.21-150500.55.36-default (64-bit)

If I shut down thunderbird by mistake and restart it, my Gmail can't be read. There is a blue line at the bottom showing it is trying to do something, but it never finishes. I close every running program, reboot, and it works fine until I mistakingly shut it down again. I have several accounts and get hundreds of emails every day. I try to keep deleting them, empty trash, and compact folders. My Imap folders in my profile are huge. Many gigabytes. I plan to migrate to a new computer and don't want to move whatever is wrong to the new computer. This means I will have to start fresh, set up the accounts, fix the signature files, etc. Then I can export the address book and import them to the new computer. This will be very time consuming. Is there some way I can delete the saved emails from the profile file and copy the rest of the profile over?

Running TB 115.4.1 (64-bit), POP3 account, up until this morning everything was fine.

Now getting msg - "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Have more than 70 Gb free on my drive. Have tried: -deleting messages and compacting the inbox. -using TB's built-in repair folder utility. -deleting and re-creating the global-messages-db.sqlite file in my profile

Have logged into my email with my browser and can't find anything wrong with the account itself. Everything seems ok on that end.

Nothing has worked. Any other suggestions?

I'm getting login issues to my Outlook account. I understand this is an emerging problem and I"m following the instructions here: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

However, I can't follow the instructions under section "Change Thunderbird authentication method for sending messages (SMTP)" because I don't have "Outgoing Server (SNMP)" in the lefthand side. I do have an option to edit Outgoing Server settings, but there is no option to set OAuth2 in the Authentication Method dropdown. I am unable to send Outlook emails, and I'm unable to complete the instructions to fix it. Help is appreciated!

Anytime I attempt to send an email in the CCC ONE application, I get this error message from CCC ONE:

"Unable to perform selected action while the email application is open. Please close your email application and try again."

This error message persists whether I do have Thunderbird open or not. I also checked Task manager while I had Thunderbird closed and found no instance of it running. Is there any way that Thunderbird is running in the background? Or could it be if Thunderbird loads at start up that it's tricking CCC into thinking it's open all the time?

I contacted CCC ONE report and they advised me to attempt to change the name of a DLL file so a new one would be created to replace it. I tried that, the issue still persists. They also told me to try and uninstall and reinstall Thunderbird, which I did, and it still won't work.

Any ideas on how to fix this?

• Attached is a photo of the error

Symptom:

1. TB stopped downloading new emails for one account on PC.

Solutions Tried without success:

1. Checked Email configuration and settings 2. Restart TB 3. Rebuild Global Database by deleting global-messages-db.sqlite file. 4. Delete Saved passwords. 5. Delete all emails on webserver dating back to when problem began. 6. Change password on webserver.

Additional information.

Current version of TB: Version 115.9.0 Windows Version: Windows 10 Home 22H2 Email Webserver: Ionos Email Protocol: POP3

Issue Details: I use TB on my desktop to manage many different email accounts. Some from Gmail and some from Ionos. Last week, TB stopped downloading emails from one of my Ionos accounts. It still downloads from my other Ionos account and my gmail accounts. I use Aquamail on my Android device and it continues to be able to download emails for this same account. Additionally, I have a laptop with TB and it continues to download emails from this account without issue.

If you need additional information, please ask. Suggesting switching to IMAP is not useful and not a solution to my issue. I respectfully request that you Please do not go there (been down this road before). I want to fix the problem, not go around it.

Today I tried to look up a previous email that I'd filed in a subfolder, but the folder displayed no emails. If I click on the subfolder above it, it shows me the number of emails and displays the list of emails. Then when I click on the subfolder I want, it displays the name and number of emails for the previous subfolder I looked at.

I tried troubleshoot mode, but still no luck, and the folder is gray instead of yellow like all the others.

I'm using Thunderbird 115.9.0 (32 bit), Windows 11 Home 64-bit.

I've been using Thunderbird for years and have never had this problem before.

Hoping someone will have some advice!

top - left "get messages". either the button or on the account right click and get messages.

its been one or 2 days now that i press either and also on TWO DIFFERENT PC running win 10 and 115.9.0 version and nothing happens! doesnt get any messages. dont even get the Checking notification on the bottom left. auto message retrieve doesnt work either no matter the time period. its like i am clicking on empty space... a while after, just by itself, it starts downloading again.

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no warning, my TBird stopped being able to send messages through Spectrum. It did NOT start immediately after I updated TBird to 115.9.0 (in March) but just three days ago. I have three roadrunner addresses in TBird, and one other one associated with a website I have. All have the same problem. My phone and my iPad send messages just fine.

I tried all the fixes that worked for some. They didn't work for me; I continued to get various, inconsistent Send Message Errors. I have come back to the recommended Spectrum setup for the outgoing SMTP server: mail.twc.com, Security is STARTTLS, Port 587, Authentication is Normal Password, my username is my email address. Of course the problem is not fixed.

What DID work was putting TBird in Troubleshooting mode, using the Spectrum setup above. While that is adequate, I would much rather find out what is wrong. I have Matt's 10/7/23 11:56 AM answer to someone, asking for the Troubleshooting Information. I will be glad to supply that but I need an answer to this message in order to do that. Thanks! Demaris

Have used a Onetel e-mail account for a number of years.

Occasionally, the outgoing server drops out so messages can't be sent only received.

When trying to reconfigure with correct port numbers etc it will never reconnect straight away and there is always a long process to get it up and running again which always seems different every time.

I can never manage this by myself and always have to get help in. This has baffled the best brains in the business so any help or advice gratefully received.

All of our "read" emails, --from all of our accounts -- have suddenly disappeared. All of the folders and subfolders are still present. We still get new email, but as soon as we read it, it's gone. We have had these same email accounts for years and have not made any changes. In Account Settings --> Synchronization & Storage --> "don't delete any messages" is checked. "Read" messages are still on our server.

So, 1) Why did this happen? 2) Is there any way we can get our messages back in Thunderbird?

Thunderbird - Problem

My email address is: finnvebirk@webspeed.dk (alias: evab@webspeed.dk ) I have used Thunderbird email for many years. I have archive folders with more than 50 folders and sub-folders. Overall, I have several thousand emails in my archive folders.

After I wanted to create a sub-folder and move it to another location, the following has happened: All my folders and sub-folders are mixed together and arranged in a changed order. All emails in my archive folders and sub-folders have disappeared - all folders are completely empty. I think maybe a folder called 'Local folders' has disappeared. It is no longer possible to move emails from the Inbox to the empty folders. NOTE: Inbox, Sent and Trash still works.

Question-1: What happened ? What can I do ? Can I recover all my emails in the archive folders ?

Question-2: Can I restore my Thunderbird mail system as it was, e.g. 2 weeks ago ?

Question-3: As an emergency plan (if all my emails are lost !): Can I reset Thunderbird without deleting mails in Inbox, Sent and Trash ? If Yes – How do I do that ?

For the last 6 months, my ip gets blocked from my website server about once a month. This causes me to locked out of my website until inmotion unblocks my ip. It works fine for about a month and then ip blocked again The conversation below was with my hosting company Inmotion hosting

4:35:48 PM) Andrea J.: Looking at the error, I can only see failed logins for alan@wood-r-us.com. (4:36:02 PM) Andrea J.: I have unblocked the IP for you. (4:36:16 PM) Andrea J.: So you should be able to access the server now. (4:36:54 PM) Alan Johnston: Yes my email is working again thanks. (4:36:59 PM) Andrea J.: My pleasure. Was there anything else I could assist with today? (4:37:20 PM) Alan Johnston: What can be done so this does not keep happening about every month (4:38:32 PM) Andrea J.: You will need to locate the device that is having the login issue, (4:39:14 PM) Alan Johnston: That is the only email related to this site and It is me. I use thunderbird and I stay logged in all the time (4:40:11 PM) Andrea J.: Mar 13 15:49:30 ecbiz320 dovecot: imap-login: Disconnected: Connection closed: read(size=720) failed: Connection reset by peer (no auth attempts in 3 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85, TLS: read(size=720) failed: Connection reset by peer, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits) Mar 13 15:49:31 ecbiz320 dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85, TLS handshaking: Connection closed Mar 13 15:49:31 ecbiz320 dovecot: imap-login: Disconnected: Too many invalid commands (no auth attempts in 0 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85 Mar 13 15:49:31 ecbiz320 dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85 Mar 13 15:49:31 ecbiz320 dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85, TLS: Connection closed, TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits) Mar 13 15:49:32 ecbiz320 dovecot: imap-login: Disconnected: Connection closed (no auth attempts in 1 secs): user=<>, rip=172.58.1.223, lip=209.182.196.85, TLS handshaking: Connection closed (4:40:37 PM) Andrea J.: Looking at the server, the logs shows connection errors. (4:40:56 PM) Andrea J.: You may need to look into ThunderBird to see if there is an update that is needed. (4:41:17 PM) Andrea J.: If your IP is repeatedly being blocked, there is an issue with the mail client's connection.

My emails have large a lapse in time before the downloading catches up. For example right now my last email showing says 6:41 PM when it is actually 9:44 PM. This is costing me sales on items I have listed on the marketplace because I have no current notification via emails. Please help.

I'm running thunderbird on ubuntu 22.04 connected to external samba shares. I've used local folders on this remote location (samba shares) for may years. Two days ago, when I've try to move message from mailbox to local folders I've received error "not enough disk space". There was a plenty of space on that remote location. After several attempts to solve the issue I've found that problem happened when local folders are located remotely. When they are defined as local then everything work fine. I've try to cheat making symbolic link for local folders or even for single subfolder. Result is the same. Everything work fine if local folders are located locally on file system. Any remote location, direct or via symbolic link and even for subfolder, don't allow to move any message to that remote folder. There is enough space and proper R/W access tho that remote location from this machine. How I can return to my normal operation with local folders on remote location?

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

I have had message filters set up for a long time. Recently I tried to make some changes (adding one filter, deleting others, changing the response). I find that if I close Thunderbird and reopen it, all my changes are gone! How can I get the filter changes to stick?

PC is an Apply Mac Book Pro running latest operating system software: Sonoma 14.4.1 ... after installing 14.4.1, Thunderbird slowed down in all facets: loading mail, opening selected mail, deleting mail, etc. Anyone else experiencing this issue, if so, were you able to resolve it and how? Thank you!