Thunderbird-Hilfeforum

I have read the instructions offered in the FAQ's but is not clear to me. when I type in my filter name and then select "+" after the email addy I get error about filter name already exists...

My existing email provider (iiNet) here in Australia is no longer offering an email service. I have been recommended (by iiNet) to transfer to a company called 'The Messaging Company'. Already I have had an issue with the Messaging Company on account of their poor customer service. I note that Thunderbird has a Global Inbox. Does this mean that you are able to offer me an email service that will allow me to keep my current email address?: brucepitt@iinet.net.au If you are able to help, an estimate of the cost for this service would be appreciated. Thanks in anticipation, Bruce Pitt Queensland Australia

I can receive emails but cannot send. The error message I get when sending emails. This began as of the most recent Thunderbird update:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <mjndoug22@me.com>... Relaying denied. IP name possibly forged [70.109.132.97]. Please check the message recipient "mjndoug22@me.com" and try again.

I tried to attach/imbed a screenshot of my SMTP server settings but your Browse button below won't allow the paste.

I mistakenly moved a folder into another. It is now a subfolder and I want to move it back. The move command is not working. How do I move a subfolder back to be a primary folder?

Hi. I have approximately 26 folders in gmail and 34 filters that sort messages from my inbox to the appropriate folder on the mail server. I am planning on rearranging the filters and would like to know if there is a preferred way to optimize them. For example, am I better off having individual filters (say from several health providers) that end up saving respective messages into a 'Health' folder OR should I have 1 filter that looks for each provider in turn (OR condition aka 'Match any of...' ) then moves them to the 'Health' folder.

Not worried about performance, but more wondering if one method is more efficient than another.

Also, I seem to recall seeing in the filter help pages that it is preferable to have local storage for filters as opposed to having the mail server sort them out. Why is that?

kind regards, Kirby

Hi, I am trying to login to my emails and after entering my password the following message comes up message comes up. 'Login to server mail.optusnet.com.au with username dianne.hill failed' Can you please help me?

I have reviewed the previous forums on what changes to make to the outgoing stmp for outlook and have implemented them however, I am still unable to send emails. Please see attached for the edit smtp settings I am using. According to the forums these are the correct settings. The only difference is that I don't seem to have the ability to set authentication method to login as that is not an option for me.

What am I missing?

I have a new laptop & I've downloaded Thunderbird & logged in. It doesn't have all my old emails & folders in the new one. How do I transfer all the old emails & folders from the old laptop to the new one? Or is it a settings issue I need to go into on the old laptop to make it so they appear in the new laptop?

I have come across an issue when replacing hyperlinks in emails.

The scenario is: I have an email that I have sent that includes a link (a zoom meeting).

I wish to send a similar email so I go to my sent items, find the previous sent email, and highlight, copy and paste the contents of the email that was sent to a new composed email.

I then copy the new link, highlight the existing link and paste the new link in its place.

I then confirm that I have the correct new link showing - I can see the meeting number within the link and it matches the new link.

However after sending the email, it is then converted to a hyperlink, and when hovering the mouse over the link, it shows the destination as the previous link that has been deleted.

This only appears to affect the html version of the email, so the plain text part is still correct.

Understandably, the problem isn't immediately noticeable as the link still looks correct, and it is only when clicking or hovering over the link that the discrepancy is evident.

I realise (now I am aware of the issue) this can be resolved by deleting the previous link first, then pasting the new link separately, but it would be helpful to know if there is a way to prevent this happening in the first place as it means having to remember that Thunderbird is quirky with swapping links.

Please can you explain/offer advice as to why I can still receive email maessages on my mobile phone as they arrive/are sent but since 1st May, no messages have been received on my main computer inbox on the main Thunderbird in letters inbox. until that time, it had been working normally. I live in Gloucester GL4 3QS thankyou Chris Newman

There is always a discrepancy between the number of emails I am receiving vs. what I actually receive. For example, Thunderbird will say "receiving 4 emails", but only 2 will show up in my inbox. The number I receive is always less than the number that Thunderbird claims it is processing. Sometimes I will receive none, even though Thunderbird says I am receiving 5 emails, etc.

I do not have a JUNK/SPAM file where things might be moving to, there is just no record of these missing emails.

Hey all!

I recently migrated my hosting and I deleted the accounts on my Thunderbird client to set the new ones with the correct new Hosting.

The accounts are working correctly, but everytime I open Thunderbird, it shows me a login request from the old hosting service (which by the way, there is nothing there anymore, i deleted all the accounts and data).

I already uninstalled and reinstalled mozilla and tried to "fresh start" again, but this problem doesn't seem to go away.

Help is much appreciated!

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.