Thunderbird-Hilfeforum

In the attached screen shot they are two type of folders - One is yellow and looks like a paper folder and the others are rectangular in shape in different colors (here in res and purple) . I am unable to delete the rectangular folder that appear permanent and I don't even know how it was created as I used the same command "new folder" under the inbox or "new subfolder" under a yellow folder - I hope that this is clear : I want to delete the rectangular folders when needed

Whenever I open TB (115.10.1) new messages download. The problem is the newest message topic is in the Inbox list but it is hidden behind the column headings. I have to scroll the list down one message to see the newest message. Why is this?

Hello Folks I recent times we had to migrate from one company to another as the former company no longer provided the emailing service... At first it worked OK...then I was no longer able to get emails and the new company took me through and reset Thunderbird setup,,,once that was done all my folder structure disappeared, and all the info stored in the folders... I have been trying to sort it out, but the company has not been able to do so...and today they suggested to contact Thunderbird to see if they could help... Thank you in anticipation Franco

According to thunderbird, this event starts at 10:30 (second image) and runs until 11am (end time is correct.

Google calendar correctly has this event as starting at 10:00 (first image) running until 11am. This event is synced with google calendar and my outlook calendar (outlook has it as 10:00 as well).

It's not a time zone issue because the start time is off by 30 minutes and the end time is right. Any idea what's going on?

(Clearly a calendar sync that gets the times wrong isn't so useful.)

Hello. I have an iCloud e-mail address registered in my Thunderbird mail manager and it was working fine since I initiated it with Thunderbird about 3 months ago. In setting it up, I had to log-in to my AppleID and ask for an "App-specific-password", which I did back when I set it up. Strangely, 2 days ago when I opened Thunderbird, I immediately received a small pop-up window asking that I sign-in to the imap server with the password. After trying to close this out several times, I decided to enter the app-specific-password that was provided back when I set it up. This did nothing and I continued to get the pop-up messages which inhibited me from accessing whatever iCloud e-mails I had received up to that point. I am able to cancel out the window message and if I immediately open one of my 4 other e-mail addresses also within Thunderbird, I can use them and with no issues receiving or sending. So last night, I signed into my AppleID again and asked for another app-specific-password and entered the new one into the pop-up message window related to the iCloud e-mail address on Thunderbird. This then held and I was able to receive whatever was scheduled to come in. But this morning, it is back asking for a password again and the one I received last night doesn't seem to work. Am I now going to need to obtain an app-specific-password for only the iCloud e-mail account everytime I want to access that address? And I have tried using the check-off box in the pop-up message window that provides for saving the password. It makes no difference. This is very frustrating, and I am now thinking that using this open-source manager requires advanced operational skills and time-consuming adjustments and baby-sitting of the software, which I do not have the patience for. Any guidance would be helpful and most appreciated. I moved over to this to get away from Outlook and the ever-changing updates which always seem to be driving at getting by your privacy to access web preferences and communication resources. It seems everytime Windows updates, I need to visit every privacy control and insure they are set where I want them. Thanks for any help!

when I select "get messages" from thunderbird, the system opens the email and reads and notes many messages then sends a message to me saying what it had done, one line per message. Then it does nothing. There is no listing lof messages sent. There is nothing.

If you have an idea about what to do, send it it cwskbenz@verizon.net. I will receive it on my cell phone which gets a copy of each message sent to my PC. regards, Bill Benz

Hello,

Since updating to Thunderbird 115.10.1, my email/message list scrolls all the way to the top of the list when new emails/messages arrive. I then have to scroll back down to see the new incoming emails/messages. Before updating, when I received new emails/Messages they would be added to the bottom for my list, no scrolling needed. That way I could just start reading with out scrolling back down. I have the sort set to Date/Ascending. This was working correctly before the update. Haven't found a way to stop it that I know of.

Thanks for your help in advance.

Dennis

I have just done a clean install of the latest Thunderbird on Mac, and connected via IMAP to a pre-existing (although admittedly very large) mailbox.

My problem is that every single message apart from the ones received today shows a date that is wrong by nearly 600 years for both the Date and Received columns: e.g. from the year 1403 instead of the year 2024.

I am attaching two screenshots, the first shows a message received today that shows correctly (I am UTC+1, so 00:29 is correct). The second shows a message received an hour earlier where the date and received columns show 13/02/1403 at 23:30 instead of the correct value that appears in the Date header of the message of 02/05/2024 (all dates in DD/MM/YYYY because of my locale).

Does anybody know what is causing this? When I try connecting with other IMAP mail clients such as Outlook/Mac or K9/Andoid I do not see any problem with the displayed dates.

I recently installed Thunderbird (115.10.1) onto my Mac (Sonoma 14.4).

After lots of manual housekeeping and deleting/filing hundreds of emails that had appeared in my inbox (that had previously been moved into other mailboxes or deleted) I have got my inbox down to a manageable size.

But now four of the emails in my Gmail webmail inbox are not showing in my Thunderbird inbox.

I have run a repair on the folder (Thunderbird inbox) but the discrepancy remains.

How can I make sure they synchronise correctly?

Also: I have 4 old drafts in my Gmail webmail drafts which are not showing in my Thunderbird drafts folder. I created a new draft email in Thunderbird and it is not showing up in my Gmail webmail. I have tried to point Thunderbird to my Gmail drafts folder in account settings selecting: copies and folders/drafts and templates/other/drafts on [myemailaddress] but it does not seem to make any difference.

Any help much appreciated.

Periodically I am unable to delete emails. I usually just highlight the email, then click the delete button. When that stops working, sometimes I can use the Edit menu and delete the email that way. Other times I cannot delete. If I come back later, I can usually delete again. How can this be fixed? Thank you.

I am a very long-time Thunderbird user. I store my e-mails in many folders, and in all folders I have the unread highlighted. In my primary, very large inbox, the total number and the number of unread messages are normally displayed, and in the message list, the unread are highlighted. I was using a filter for something else totally unrelated, and suddenly I began seeing only total e-mail number, and the unread are no longer highlighted. The unread are still highlighted in my other folders. Is there some way to get the unread messages in my primary inbox marked again? Otherwise I often don't know which to read. I'm talking about thousands of messages, not just a few! Thank you.

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL].

I have not disabled the warning pop up which asks you to confirm that you really want to permanently delete the emails. I get this warning when there is only one message selected but not when multiple messages are selected.

When I look at the trash I see that the selected emails are there instead of being immediately deleted.

I am having this problem in Troubleshoot mode as well. This is in Linux on a Chromebook.

Hi,

Scenario: I have a custom domain with an email address, and have used mailbox.org and currently icloud to host my email. In both cases, the email address associated with my custom domain is the only one I use for everything, such as email, calendar, contacts, etc (x@er.com). Also in both cases, there is also a login email address to the email hosting service (i.e. x@mailbox.com and x@icloud.com respectively).

Issue: My calendar invites erroneously send from my icloud email address, rather than my custom domain email address. This appears to be by defaul and unchangeable. See 1/2 screenshot.

Settings: I'm on W11 Pro, using TB 115.10.1 (64-bit). For calendar settings, see 2/2 screenshot.

Background: With both providers, my calendar invites initially were being sent from the correct email address (x@er.com), but inexplicably switched to the being sent from login email address of the email hosting service after some time (about a year with mailbox.org, and a couple of months after migrating to icloud.com). This messes up my calendars, and I need to resolve it. Hopefully it's just something dumb that I'm doing.

What I've tried: On mailbox.org: When the issue first occured I put up with it for a few weeks then assumed it was probably mailbox.org and migrated to icloud. This appeared to resolve the problem at the time. On icloud, my calendar sync was setup in TB using add-ons, which worked for a couple of months and then the issue recurred. I've tried: 1. In apple account settings: I tried changing my apple-id to be my custom domain email address, rather than my icloud email address (didn't fix it). 2. I then unsubscribed from all of my network calendars in TB, removing the addons and restarting TB, as per https://support.mozilla.org/en-US/questions/1406255#answer-1568028 - I had to add a blank local calendar first before I was able to remove all of the network calendars. 3. I then added my calendars back into TB by using the direct URL locations, as per https://support.mozilla.org/en-US/questions/1406112 - when adding the calendars back, I tried using the login as both my custom domain email address, and also my icloud email address (didn't fix it).

Any help would be much appreciated.

Thank you.

Checked everything. Not sending after upgrade. Is sending in troubleshooting mode.

No add-ons.

Not anti-Virus or firewall issue because I shut them down. to test. With both on it sends in troubleshooting mode.

I have spent many hours combing thru possible solutions.

Please help. TIA.

D.

When I try to open and email link, it immediately starts to download Firefox Installer. It is already downloaded and up-to-date. This has been going on now for almost a year. Please help me.