Thunderbird-Hilfeforum

Bug forever (years, versions, reinstallations).

Failure by filters whose action is to DELETE. As stated in subject. Uncomplicated.

Other filters work (they distribute msgs into specified folders).

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

With the recent update on Thunderbird, and installing it on a new computer, I can't seem to locate where the setting is that shows "Read" after so many seconds of viewing. Could someone redirect me? Thanks so very much!

I want to export mails only of a certain mail account (I have got 6). I would like not to export ALL accounts in ONE zip file but I want to have different zips. Is that possible? Why do I want that? I am active in 3 different organisations and I have a private account and - it can almost not be avoided - a google mail account. So when I look for a certain mail I know which zip I have to import and to look for it. Years ago I used MS outlook and I had the possibility to create archives as defined for each account and - if necessary and wanted - for each year. Is this also possible in Thunderbird? If yes HOW? Many thanks in advance!

I have 4 different email accounts, all managed by IONOS. These have all been set up under thunderbird OK. But when I send an email from 1 of these email accounts I always have to enter my password for that a/c. With all the other accounts, this is not necessary. I do not use Thunderbird or Firefox password managers. I assume that I must have made an error in setting up the outgoing details when setting up that particular account in Thunderbird, but I cannot find a way of checking if that is the case.

Hello,

When I try to: 1) click and drag an email's attachment to my desktop, I get an "Unspecified Error" dialog box. 2) use the Save button (on the bottom right of the attachment line), the saved file is zero size. These occur if the email is shown in TB or in a separate window.

Workaround: When I click and drag (or save) the EMAIL to my desktop, the resulting file is an '.eml' file, which I able to "open with" TB from Windows Explorer -- this attachment is valid, if I click open or save it.

I am running Windows 7/TB Supernova 115.3.3 (64-bit)

I don't deal with many email attachments, so I am okay with the workaround, but would like find a way to correct this issue.

Thanks, Jim

After updating Thunderbird to 115.5.2 I receive an error when I check (get) messages of my gmail account : 'The STAT command did not succeed. Error getting message number and size......'. However, the messages do come in and so the error turns out false. since the authorization (OAUTH2) credentials are accepted.

I have my server settings check messages from startup; every 5min; automatically download new messages. That works fine. Again only when I goto "Get Messages" the error shows up.

What is wrong here and ho do I fix this? Thank you

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail is showing up as a folder under comcast. It is in italics and grayed out (see picture). It cannot be deleted as when trying I get the message that the folder is non-existent.

There seem no way to move it either. I tried moving it to the gmail account but the server always says it is non existent but it does exist in my list of folders. There are also two folders under the gmail account, Ipad, and labone that cannot be deleted either.

Any help appreciated. Win10 TB 115.10.1 latest

Hi there, My preview panel is working very badly, it either shows the content of the email or is completely white. What can I do to remedy it? - In some cases the emails appear in very strange codes, thousands of lines like this (iVBORw0KGgoAAAANSUhEUgAAAPAAAABGCAYAAADyxhn6AAAAAXNSR0IArs4c6QAAAARnQU1BAACx jwv8YQUAAAAJcEhZcwAA) - in other cases, totally blank - in other cases it's everything ok It's working fine, receiving and sending all emails.

I have windows 11 home edition. Thanks

If I try to import Mail Message in Outlook 2016, the progress will not proceed at 0%

Both Outlook and Thunderbird were running on 64bit

How to solve this?

Hello

Yesterday there was update in Thunderbird and went well. But today, Thunderbird suddenly asking for credentials and then it went totally blank as in screenshot. There is nothing at all. But incoming mails are still showing up in windows notification and it can be opened as new tab of Thunderbird. I have been searching the possible cause and solution from forum and internet, but no luck. Can someone please help me about this ?

After creating a IMAP email setup instead of the old pop3, I want to move my old folders over to the IMAP setup, but when clicking 'copy to', 'move to' or just simply dragging them nothing happens. No errors no nothing.

Whats wrong ?

-Kim

Thunderbird 115.10.1 64 bit on windows 11. 24.4.2024.

Question: How I can access shared folders in Thunderbird?

Office 365 business. I can access admin portal etc:

portal.office.com/adminportal

And also I can go to Exchange admin portal via this. So, in my opinion I can use all deep settings also.

Office 365 licenses (full) for name.lastname@company.fi. Portal show "Office 365 business standard".

I create also shared folders. Today shared folders found from "Teams groups". Log in to portal.office.com/adminportal, "Teams-Groups", and then "Shared mailboxes".

My conf: Office 365 business standard found name.lastname@company.fi. ("john.smith@company.fi", "alice.brown@company.fi" as example.)

Shared mailboxes sharebox1, sharebox2, so, it is possible receive email sharebox1@company.fi, sharebox2@company.fi etc. (in real life share box names are bookkeeperteam@company.fi, orders@company.fi, helpdesk@company.fi etc etc.)

CONFIGURATION IS FULLY WORKING. It is, in Outlook it is possible receive and send emails, shared folders with messages are available etc.

------ 

HOW I can add shared folders to Thunderbird? Clean install tested.

1. LIcenced mailboxes work properly in Thunderbird. Tested.

name.lastname@company.fi:

Server: outlook.office365.com, port 993 Username: name.lastname@company.fi Connection security: SSL/TSL Auth: OAuth2

And smtp: smtp.office365.com, 587, starttls, oauth, name.lastname@company.fi.

This configuration work properly, and it is possible receive and send email from Thunderbird.

SHARED FOLDERS

It is not possible add shared folders.

Server: outlook.office365.com, 993 Username: name.lastname@company.fi/sharebox1 (where name.lastname is real working account name, just same as in position 1- working account. Also this sharebox1 work in outlook.) Connection security: SSL/TSL (no difference is it this or stattsl) Auth: OAuth2

(I am sorry, all my systems are native language, so I must translate---)

OK: Now I try use this shared folder. It is visible in Thunderbird. But immediately thunderbird open Browser and ask password: "name.lastname/sharebox1", wrtite password. Now I put same pw as in this account (name.lastname..). "Password wrong." I try empty password. I try account password.

SO: HOW to add shared mailbox in Thunderbird? This information "name.lastname/sharebox" not work. Is it any other method? Or any Exchange setting modification make this?

Here in Jan 2024 suddenly TB will no longer connect to any hotmail or outlook..it says I have to enter a new password but I have not changed my password and can get onto them if I go directly to that site. Any suggestions?

Is there any way to select other than the "home" calendar as standard? Have tried to change order in the calendar setting, but when I accept a meeting invitation it always place the meeting in the home calendar. I would like to select the syncronized Google calendar.

The syncronization with Google calender works perfect when manual enter something.

Best regards /Mike

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

I have over 200 emails that I can find in search and can view a preview type showing of emails, I can right click or take any action aside from clicking to open email. But when I try to open email it seem to open a new page that is blank and shows a page just like regular email listing but the field showing emails in blank. This same blank results also happens when I can see emails in search window but click the link to view in list view. I just need to open an email enough to be able to see what email address the original email was sent to. I also will add I cant seem to find any of the emails found in search in any of the accounts that being used in Thunderbird (accounts listed in left side column) Also these emails are 2 years old and the computer may or may not have had a OS reset during that time but not sure.