Thunderbird-Hilfeforum

Hola my support. Wenn I want to write a email, so klick on : file, new, messages, than nothing happens, the window is not actief, see the fotos. I do not know now what to do. I do get emails. Un saludo. Rene.

Thunderbird processes in version 125.0 are not exiting cleanly, just like it was in v115.10.1; user intervention is required via task manager to kill the the open Thunderbird processes, before Thunderbird can be restarted.

In a recent email Thunderbird sees an HTML message as plain text, and does not decode it. The message is decoded by my phone using "Email - Fast & Secure Mail by Edison Software". See attached screenshot. Normally Thunderbird suceeds where phone apps fail.

All other HTML messages seem OK

Here is the message source 40%; font-family: arial, helvetica, sans-serif; font-size: 16px; text-ali= gn: left; margin: 0; padding: 0;" align=3D"left">The UK Government introd= uced the new requirement last year which means voters in England have to = show an acceptable form of photo ID when voting at a polling station.</p>=

=A0

<a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vd3d3LmNoYXJud29vZC5nb3YudWsvVm90ZXJJRCIsImJ1bGxldGl= uX2lkIjoiMjAyNDA0MzAuOTQwNTc0OTEifQ.sF6WGrw7AMAA7KUoeJe3PefG-JsfcexOBU6ji= k9oZyQ/s/1080167471/br/241551225317-l" target=3D"_blank" rel=3D"noopener"= style=3D"color: #FFFFFF; text-decoration: none; -ms-word-break: break-al= l; word-break: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyp= hens: none; background-color: #7F7384; border-radius: 3px; border-color: =

1. 7f7384; border-style: solid; border-width: 8px 20px;">View the full list=

of accepted photo ID.</a>

=A0

People voting by post ar= e also being reminded to return their postal votes by Thursday May 2.

=A0

If you are unable to ret= urn your vote by post before Thursday May 2, you can take it your polling= station or the Council offices on polling day.

=A0

The Elections Act 2022 h= as made several changes to the existing electoral law which means from Th= ursday May 2, you will be only able to hand in a maximum of up to six pos= tal votes per poll. This includes your own postal vote, and postal votes = of up to five other people per poll.

=A0

If you are handing in po= stal votes at either a polling station or the Council offices, you will b= e also asked to complete a short =91postal vote return=92 form by a staff= member.

=A0

Voters are also reminded= not to post postal votes into the letterbox at the Council Offices, othe= rwise the postal vote will be rejected.

=A0

<a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vd3d3LmNoYXJud29vZC5nb3YudWsvcGFnZXMvdm90aW5nX2J5X3B= vc3QiLCJidWxsZXRpbl9pZCI6IjIwMjQwNDMwLjk0MDU3NDkxIn0.gcfM6b0PSr6dSbpI-4kF= 7mKXs-8XTkNGnVuzpzPyzkQ/s/1080167471/br/241551225317-l" target=3D"_blank"= rel=3D"noopener" style=3D"color: #FFFFFF; text-decoration: none; -ms-wor= d-break: break-all; word-break: break-word; -webkit-hyphens: none; -moz-h= yphens: none; hyphens: none; background-color: #7F7384; border-radius: 3p= x; border-color: #7f7384; border-style: solid; border-width: 8px 20px;">F= AQs about the changes to postal vote handling</a>

style="3D"=A0

A total of 76 polling st= ations staffed by more than 290 people will be open between 7am and 10pm = on May 2 so people cast their vote. Your poll card will tell you which po= lling station you must vote at and offer a list of the types of photo ID = which can be accepted.

style="3D"=A0

<a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vd3d3LmNoYXJud29vZC5nb3YudWsvbmV3cy8yMDI0LzA0LzMwL3J= lbWVtYmVyX3lvdXJfcGhvdG9faWRfb25fbWF5XzIiLCJidWxsZXRpbl9pZCI6IjIwMjQwNDMw= Ljk0MDU3NDkxIn0.Vy8Vw2ouSthk-IlFIovxn-WUZnjsbIRz-rdhoRPUQe4/s/1080167471/= br/241551225317-l" target=3D"_blank" rel=3D"noopener" style=3D"color: #FF= FFFF; text-decoration: none; -ms-word-break: break-all; word-break: break= -word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; backgrou= nd-color: #7F7384; border-radius: 3px; border-color: #7f7384; border-styl= e: solid; border-width: 8px 20px;">Read the full story</a>

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<font face="3D">Stay connecte= d with Charnwood Borough Council:</font>

<font><a href=3D"https://lnks.gd/l/eyJhbGciOiJ= IUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsInVybCI= 6Imh0dHBzOi8vd3d3LmZhY2Vib29rLmNvbS9jaGFybndvb2RiYy8iLCJidWxsZXRpbl9pZCI6= IjIwMjQwNDMwLjk0MDU3NDkxIn0.mVdB-DNGWaVvLIUunjXvXGLNEhiY9U5eiu2KR_n0ibc/s= /1080167471/br/241551225317-l" target=3D"_blank" rel=3D"noopener"></a> =A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJI= UzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDUsInVyaSI6ImJwMjpjbGljayIsInVybCI6= Imh0dHBzOi8vdHdpdHRlci5jb20vQ2hhcm53b29kQkMiLCJidWxsZXRpbl9pZCI6IjIwMjQwN= DMwLjk0MDU3NDkxIn0.sE8T-OVOmsXsbMsYe_dbkIkKQBVLqdnbjhvdAVgHC6w/s/10801674= 71/br/241551225317-l" target=3D"_blank" rel=3D"noopener"></a> =A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.ey= JidWxsZXRpbl9saW5rX2lkIjoxMDYsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8= vd3d3LmxpbmtlZGluLmNvbS9jb21wYW55L2NoYXJud29vZC1ib3JvdWdoLWNvdW5jaWwiLCJi= dWxsZXRpbl9pZCI6IjIwMjQwNDMwLjk0MDU3NDkxIn0.SXwaFZZofvE7dqdcVRxmTbrfC_-cZ= URKxlgi9Bh0p0A/s/1080167471/br/241551225317-l" target=3D"_blank" rel=3D"n= oopener"></a> =A0=A0<a href=3D"https://lnks= .gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDcsInVyaSI6ImJwMj= pjbGljayIsInVybCI6Imh0dHA6Ly93d3cuZ292ZGVsaXZlcnkuY29tLyIsImJ1bGxldGluX2l= kIjoiMjAyNDA0MzAuOTQwNTc0OTEifQ.9yTH5OwyBcvraY5boXQryghr0umfi7phFg3JQOT4b= Yo/s/1080167471/br/241551225317-l"></a></font>

<font face="3D">SUBSCRIBER SERVICES:</font> = <font face="3D"><a href=3D"https://lnks.gd/l/ey= JhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDgsInVyaSI6ImJwMjpjbGljay= IsInVybCI6Imh0dHBzOi8vcHVibGljLmdvdmRlbGl2ZXJ5LmNvbS9hY2NvdW50cy9VS0NIQVJ= OV09PRC9zdWJzY3JpYmVyL2VkaXQ_cHJlZmVyZW5jZXM9dHJ1ZSN0YWIxIiwiYnVsbGV0aW5f= aWQiOiIyMDI0MDQzMC45NDA1NzQ5MSJ9.ADY_mCtFVj0k-6qwoAYiXubR9bVJaKN7syF_GVGm= LIU/s/1080167471/br/241551225317-l" title=3D"Manage Subscriptions">Manage= Subscriptions</a> =A0|=A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJIUzI1N= iJ9.eyJxdWVyeV9wYXJhbXMiOlsidmVyaWZpY2F0aW9uIiwiZGVzdGluYXRpb24iXSwiYnVsb= GV0aW5fbGlua19pZCI6MTA5LCJ1cmkiOiJicDI6Y2xpY2siLCJ1cmwiOiJodHRwczovL3B1Ym= xpYy5nb3ZkZWxpdmVyeS5jb20vYWNjb3VudHMvVUtDSEFSTldPT0Qvc3Vic2NyaWJlci9vbmV= fY2xpY2tfdW5zdWJzY3JpYmUiLCJidWxsZXRpbl9pZCI6IjIwMjQwNDMwLjk0MDU3NDkxIn0.= ZO2r2bzqIgpwsQEhTGZwRXXOHA6-_EEKQOM8DlKS9Z8/s/1080167471/br/241551225317-= l?verification=3D5.3ed4547e2334334d63ec5be244543750&destination=3Droger%4= 0rogerwhill.plus.com" title=3D"Unsubscribe from All Topics">Unsubscribe A= ll</a> =A0|=A0 <a href=3D"https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxs= ZXRpbl9saW5rX2lkIjoxMTAsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vc3Vic= 2NyaWJlcmhlbHAuZ292ZGVsaXZlcnkuY29tLyIsImJ1bGxldGluX2lkIjoiMjAyNDA0MzAuOT= QwNTc0OTEifQ.ytrrtEdY68bcdjdm5MMeGMO7YeM07ml8wrjyELRncY0/s/1080167471/br/= 241551225317-l">Help</a></font>

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Hello All,

I have recently installed Thunderbird email client which populated on its own and before I was asked for an address or Password! This may be by design which is not an issue as such. However, I noticed that none of my Laptop, WIN 10, Windows Live Mail subfolders were present.

I had imaged at some point I would have to import all my Folders and the emails from Window Live Mail using the importexporttools-3.3.2 program. I have also been made aware that sometimes the process would not be without errors. Nevertheless I forged ahead.

Unfortunately I have discovered there are odd emails missing. It seems I have two options to try and recover the missing contents. 1) To delete Thunderbird client altogether and fresh install, plus to import folders and emails again. Or 2) To repeat the import procedure by over writing, which will hopefully add the missing emails!

However, I have two questions, if I am able to over write. 1) Is it possible to repeat the import again? 2) Will the result be I end up with hundreds of duplicate emails as well as those missing emails?

Perhaps someone has experience of the outcome.

Thank you in advance.

My email provider required me to migrate to a new server and advised setting up a new Account in Thunderbird. I did this and it successfully imported most or all of my stored emails from the old server. However, the import only preserved the first level of sub-folders (I have up to 3 levels). If I right-click on my email account in Thunderbird and choose Subscribe, I can still see the sub-folder structure there. Is there any way I can restore it so that it (a) shows the full collection of sub- and sub-sub folders in the tree; and (b) locates the correct emails in each sub-folder? If not, I face days of work to recreate sub-folders and move emails to their correct location. Thanks for any help!

Scenario: I have two E-Mails configured in thunderbird. For simplicity, let's assume they are: `alice@gmail.com` and `bob@cock.li` .

I have configured both via SMTP, and they are *totally different* SMTP servers (Gmail vs. cock.li)

If I compose a message from "alice@gmail.com" to "bob@cock.li", then when I reply from Bob's inbox in Thunderbird, everything is OK.

However, if I compose a message from "alice@gmail.com" to "bob.extra@cock.li", using the `.` alias feature of cock.li, then although Bob gets the message in his inbox, clicking "Reply" will actually set "From" as "alice@gmail.com" and "To" as "bob.extra@cock.li" !

To be very clear: this happens when clicking reply in Bob's inbox in Thunderbird.

I think this is a Thunderbird issue because:

• It happens even if I compose the E-Mail from Alice's webmail (i.e. Browser) (Note: Alice still exists in Thunderbird)
• It DOES NOT happen if Alice DOES NOT exist in Thunderbird
• It DOES NOT happen if I try and reply as Bob via cock.li's webmail (i.e. Browser)

My guess is somehow when Thunderbird sees both Alice and Bob as valid accounts in Thunderbird, but the recipient was an aliased version of Bob, it somehow gets confused.

Here are example received headers for an actual demo I tried. (poiasd@saxrag.com is main E-Mail, abuse@saxrag.com is an alias. poiasdpoiasd@cock.li is the sender)

``` Return-Path: <poiasdpoiasd@cock.li> Delivered-To: poiasd@saxrag.com Received: from mail.saxrag.com by vps-2395d3b9.vps.ovh.net with LMTP id Ujt4LrxzMGbCCBAA3wKhXw (envelope-from <poiasdpoiasd@cock.li>) for <poiasd@saxrag.com>; Tue, 30 Apr 2024 04:29:48 +0000 Authentication-Results: mail.saxrag.com; dkim=permerror header.d=cock.li header.i=@cock.li header.a=rsa-sha1 header.s=mail header.b=JEr8eBKM; dkim-atps=neutral Received: from mail.cock.li (mail.cock.li [37.120.193.123]) by mail.saxrag.com (Postfix) with ESMTPS id A0E8C43C03 for <abuse@saxrag.com>; Tue, 30 Apr 2024 04:29:48 +0000 (UTC) MIME-Version: 1.0 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=cock.li; s=mail; t=1714454824; bh=srzi4nIgmpT6bW/cD6Um2I0qdwT33DsnyzueIPNTpP0=; h=Date:From:To:Subject:From; b=JEr8eBKMA14h1Cxa9V/VRXI4HW9N2jgxJRoLqt7JGONFuPPGOeOH8RYV3+OjkpnIw d/gN5oVnmP0UvUrDkslxvmypeG8qt5NHSSQ2wk5I65iqx+soYPJ8imYYBTu4b1VhHk kTQErXT23hsZwLHoXSHlpnBQYpuuY7uHZXYacEAxVjzZ46ICNc1xDX/iAaA/DIF79h iwZMJT1+Gs3+jh7mnbU+fp0vJA+eafp8z+OXELLEMTWBtkp1imXKjig5X/k3DXAG7a jqeff2obhLKPV39BtxbaXIxVsRmECwSZ7/O2fhqRC9FIFVepH5FQpZFXG5hqJ07WCa GhumeUysmhJxw== Content-Type: text/plain; charset=US-ASCII;

format=flowed

Content-Transfer-Encoding: 7bit Date: Tue, 30 Apr 2024 13:27:03 +0800 From: poiasdpoiasd@cock.li To: abuse@saxrag.com Subject: Sending from WebMail User-Agent: Roundcube Webmail/1.4.15 Message-ID: <07a14e0d75a83f779ade6de65c42db83@cock.li> X-Sender: poiasdpoiasd@cock.li ```

Hi there,

I had 755 emails in a label in one of my two gmail accounts. I linked by gmail accounts in thunderbird and selected 'copy' of the label from one account to the other. However, only 359 have transferred. I've tried again and nothing has changed. Its made a big mess of both my gmail accounts.

Is there a way to search ALL emails for everything received in the last 1 day, last 3 days etc, whether or not the folder is subscribed?

I just had a big problem finding particular new emails. The reason was that that somehow the folder had got unsubscribed. This shocked me because I hadn't even realised I needed to subscribe to folders to search them.

In a practical sense the problem is therefore fully solved and all I need to do is to make sure I'm subscribed to everything. But I find it disturbing that anything could undermine the very simple search of what emails I received today. So I'd like to understand if there is indeed any way to see all of today's emails without any exception.

The search I was using was "Age in days in less than 2" and I was doing this both with "Run search on server" ticked and unticked. The emails are all there on the server, so surely there must be a way to see them in a raw naked state before they are sorted into folders? I guess the global search is able to do just that, but as far as I can see it doesn't seem able to search by any kind of date range (can filter but not search).

Shortly after the 115.10.1 update, I've noticed that emails are downloading, but either only a few show in the Inbox or none at all. I've never had this problem with Thunderbird before. Is there some invisible spam/junk folder that I'm unaware of?

I'm using POP with Dreamhost. Is anyone experiencing these disappearing emails?

Hi. I have inherited a job where the email is Gmail. I inadvertently set it up in Thunderbird, and it downloaded about 1500 emails from the server. I don't want to delete them off the server, as I'll probably be passing the account onto someone else soon.

1/ So, will they redownload every day I open Tbird?

2/ If not, is there a way I can delete them off my Tbird, and they DON'T redownload, but stay on the server?

Thanks, CD

When I start Thunderbird, it asks for Master Password right away, and then again just after it opens up.

I asked question last year, but didn't get much response.

What can I do to just have it ask one time when starting Thunderbird? I tried disabling "check new messages at startup" on all accounts.

As I move from an old computer to a new computer, I can't seem to remember my old computer's T-bird password, which asks for the new computer download setup. Where can I find the password on my old computer?

I had to completely reset my pc and APP Data ahs been deleted to all the Local folders went with it. I had an IMAP setting, Is there any way I can retrieve content from server or from Thunderbird? Thank you

Hello,

I was using the previous version of Thunderbird (115.10.0) (64-bit), which was crashing upon exit. I tried to update by clicking on Help and About Thunderbird, but it didn't automatically update to the newer version (115.10.1 (64-bit)). So the instructions I followed was do download the new version. However, when I open the new version, all my email accounts and calendars are missing. How do I restore my old profile?

Hello, All

I need major help, please.

I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would not send any emails. I get emails, but cannot send from my 2 accounts.

I am on the latest version of Thunderbird, Supernova 115.10.1

Also, I cannot find out where to change my password for the accounts, because at times I need to fill in a password. I can't find it.

Thanks in advance for any help.

Best, Leslie

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.