Thunderbird-Hilfeforum

I just recently downloaded Thunderbird after using Mac Mail for years. Mail suddenly refused to display messages and no one on the Apple forum could figure out why. So I was advised to download Thunderbird. So far, I'm not a fan. Here are my issues: 1. Unread messages in the Inbox are in bold. But the bold is so close to the normal font that I can't tell them apart. Is there another, better way to mark unread messages? A tick/check mark? A coloured background? 2. Messages are automatically organised into conversations. But when the latest message comes in, the inbox message doesn't go bold. So there is no way of knowing where to find it. I have to go through all messages that have a conversation (more than one message in the inbox) and find one where the latest message is in bold at the bottom. It's a royal pain. I see the number next to the account on the left, but nothing is in bold on the right. Grrr. 3. The conversations are the wrong way up. I want the most recent message at the top, not the bottom. I would actually prefer not to have them in conversations at all, just the most recent message, but I realise that is probably asking too much. 4. There is no number next to the Thunderbird icon on my desktop when I get a message. I used to appreciate this in Mail. It told me if it was worth going to my inbox. With Thunderbird I have to open the program to find out. Ok, that's enough for now. I'd better not get started on the shortcomings of the search function, or how to bring the unread messages to the top of the inbox list... There are just too many issues to address is one posting. Thanks for any help you can give.

Hi. I love Thunderbird! But I cannot use a Gmail account.

It all started when I changed the underlying password for my Gmail account (for routine security). I changed the password too on my Thunderbird client for SMTP and IMAP.

But then it popped up with: https://accounts.google.com/v3/signin/identifier?app_domain=http://localhost& [etc]

it keeps giving me this message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

I've tried to read online what's going on. I've deleted the account and tried to set up again, and closed Thunderbird. It keeps doing this. I've checked Google settings ... nothing untoward. It doesn't have a link to Thunderbird still.

What can I do?

Thanks, Dan

I have not had access to my email since the April 18 Thunderbird update, receiving this error message: "After changing password on an IMAP account, the account could become locked due to too many failed login attempts" How do I fix it? Please email me at jjhpor@gmail.com because my primary email, using Thunderbird, does not work (See above) Thank you Jim Housman

I'm running Thunderbird 115.6.0. I used to have a little icon of a cloud, and a button marked New Message (to compose), both just above the listing of mail and local folders in Thunderbird's left-hand pane. Then I clicked on something (that I thought was for something else) and those two icons are gone. I have looked until I'm blue in the face but can't identify whatever it is that will bring these back. Can someone clue me in? Many thanks!

Since updating TB to 115.8 I have been getting this "unable to write email to the mailbox" error on one specific POP3 account. The account starts the download process, runs through perhaps a dozen or so mails, before getting stuck on (by the looks of the status bar) one particular email being filtered into a folder) and then crashing out. I have tried thus far, by means of elimination

1: Only one specific POP3 account is affected, others using the same domain are fine. 2: Plenty of spare space on the HDD, no permission issues 3: Copied the mailbox store to a new location and updated TB to use that location - no change. 4: Repaired the inbox and a few sample subfolders. 5: Created subfolders of a few sample folders with no emails in, and amended filters accordingly - so new mails are being filtered to a virgin file. 6: Disabled all filters, created a new blank inbox subfolder and directed everything in the download, into that - same problem.

I'm confident that all file permission, storage space & corrupt mailbox possibilities, have been eliminated and this is a TB bug. Some further observations...

I access the affected mailbox via IMAP from a mobile device, before treating TB (using POP3) as the master storage. TB then has a rolling 90day delete as part of the POP3 config, so it should only download anything new since the last synch, but maintain a 90day history. All synch attempts now, are downloading mails from mid-November and thus creating duplicates - I have manually logged into the domain mailbox and intentionally deleted the oldest 50 mails, as a test. All that happens is that the problem is shifted 50 mails up the list.. TB seems to have forgotten what is actually a new mail.

If I was able to revert TB to the previous version, I would - and am still tempted to research the mechanics of doing this.

I am assisting my friend Lindsay in aged care to enable him to continue to use Thunderbird for email. Currently TB will receive mail but unable to send.

This is complicated in that Lindsay is paying iPrimus.com.au a monthly fee to enable him to use an old email address xx@bluep.com. I can log in to the iPrimus web portal to send and receive xx@bluep.com emails, https://webmail.iprimus.com.au/?_task=mail&_mbox=INBOX.

I downloaded Thunderbird version 115.6.0 (64-bit) on my pc this morning and the Auto Set Up configured mail.bluep.com as the incoming (POP) and outgoing (SMTO) servers. Mail is coming in but not sending.

I changed the outgoing server to smtp.iprimus.com.au, default port 587 however messages still cannot be sent and Thunderbird shows that smtp settings must be reconfigured.

I spoke this morning to iPrimus Tech Support who advised the default smtp port should be 25, not 587. However I have found that resetting the smtp port to 25 does not enable emails to send.

Note that I have previously set the smtp port to 587 which enabled sending on non ISP connections. This ability would be required as Lindsay is using whatever Wi-Fi service is available in the facility.

iPrimus Tech Support have suggested I should contact Thunderbird (Mozilla) about this problem.

Can you advise Thunderbird server settings for this situation.

Thanks for you assistance. Regards, Peter M

I notice this subject has been mentioned prior, but I cannot find a resolve. Been using Thunderbird for a long time without issues, but last week it stopped sending and receiving emails through the Skymesh internet provider. Still sends & receives Hotmail/Gmail/Yahoo, but will not connect to any Skymesh accounts. Have reinstalled/updated, but no change. SMTP timeout and if I change settings I get the 10060 error. Could not even connect to their Webmail page either. If I turn VPN on, then I can access their Webmail page. Rang Skymesh, they poked around and said it was all this end and with Thunderbird. Seems an IP number change via VPN with Opera resolved the Webmail page access, but I cannot do that thru Thunderbird. Running Win 7. Anyone ??

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

I can receive emails but cannot send. The error message I get when sending emails. This began as of the most recent Thunderbird update:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <mjndoug22@me.com>... Relaying denied. IP name possibly forged [70.109.132.97]. Please check the message recipient "mjndoug22@me.com" and try again.

I tried to attach/imbed a screenshot of my SMTP server settings but your Browse button below won't allow the paste.

I've been a Firefox fan for years. I thought I'd try Thunderbird. I'm in need of some help please as I'm going round in circles.

I am trying to link my btinternet email account to Thunderbird. Thunderbird cannot do it automatically so I have to enter the details manually.

I have all the right settings according to BT: Incoming POP 995, SSL enabled but not StartTLS. Outgoing Port 465, SSL enabled not StartTLS. mail.btinternet.com is used.

The User Name and Password are correct but Thunderbird cannot connect to the account. There are no Firewall issues.

Something is happening because BT have notified me of potential unauthorised access and I have to reset my BT password. Even when I enter the new BT Password Thunderbird cannot link to the account.

Any suggestions as to what might be causing the problem? Thanks.

So running thunderbird 115.10.1 (64-bit) and more and more issues:

• the app keeps getting non-responsive for long period of time, to fix this I have to force quit the app.
• at times when composing an email the app freezes where no typing occurs for seconds or typing is very slow or after typing awhile the text suddenly appears.

Seems to be happening more and more trying to figure out how it can return back to it's rockstar state when it was <99 version.

any help would be appreciated.

I have been using three email accounts on Thunderbird, all for a long period of time, and all without any issue. Recently the one listed below has not been backing up, and I receive this message. I am not techie at all, so any response needs to be dummy down to a 5th grader level. Thanks!

"Non-overridable TLS error occurred. Handshake error probably the TLS version or certificate used by server mail.q.com is incompatible."

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

Cox.com has decided to no longer have their own email server and switched their accounts to yahoo. I can read my email directly on Yahoo, but can't get their imap to work. I changed the imap and smtp settings to yahoo. Also, the email login has changed and I changed that in Thunderbird. With Cox, the login was just "username" and now it is "username@cox.net". When I made these changes in the account settings, my email account has disappeared from the inbox, but it is still in account settings. I am using a unified inbox with several accounts.

Cox will not help me with this, and I have been on hold with yahoo for an hour with no response. I have been messing with this for two days so I hope you can help me.

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials. I am using version 115.5.2

Hyperlinks in Thunderbird (115.9.0 64 bit) running on Ubuntu 22.04.4-LTS have quit working overnight. Too my knowledge nothing changed. I have followed all the steps in the document "Hyperlinks in messages not working" with no luck. 1) My default browser was Chrome. Changed to FireFox. No Luck. Changed back no luck. 2) Check that no application is specified for HTTP content can not be followed No Preferences option exists under the menu in my version of Thunderbird. Checked in settings found nothing matching the description. 3) Checked for incorrect preferences. Used config editor. Their is no Reset option for the settings. Found the referenced setting. Switched from True to False and then back again, hoping the might reset it. No Luck 4) Switched to Safe mode from the Help menu. No luck.

New to Linux, just set this system up 2 months ago. Migrated my Windows Thunderbird database without issue and it was working fine until this morning.

In need of suggestions. If uninstalling is going to be required, I need to be able to do it a way that does not lose my historical email records or my cardbook address book of 1000 names.

Thanks

I initially had a problem with deleting empty folders from the Local Folders Trash. I found another post, followed the directions and they were gone. I moved a folder to a different folder as a subfolder and the same files reappeared in the Trash again. These will not delete from the Trash. Thanks for your help.

I recently archived locally about 10 years worth of emails successfully (the emails were removed from the my ISP's servers and I opted for a yearly format). I can easily find these in Thunderbird but of course they are not on the mail server anymore.

Settings info: I have Message Archives set to "Archives on Local Folder" followed by my email address (I set it up with this name so that I can find the archives specifically for backup by my Sinology server).

However, my Sent folder (shows a paper airplane icon) is missing, although I also downloaded it and thought it would be saving locally.

When I verified my Archive options in TB, I noticed that while I had selected "Yearly archived folders" I did not select "Keep existing folder structure of archived messages". I assume that this is a mistake on my part?

My questions are: Q1. Where are my Sent emails - would they be mixed in with received messages in each yearly archive? Q2. How do I access these sent emails within the TB search window?

Any advice and suggestions would be most appreciated and thank you. C.