Thunderbird-Hilfeforum

one verizon.net email account stopped working but another account still works. reinstalled ok but will not download any messages. the account does work on AOL.

I don't know if this is a Thunderbird problem or Windstream server problem. About half the time it will load immediately. It often will load all of the email and then flash up a message that I need to retry or ask for a new password even though the email just downloaded from the server. This started about a week ago. No change in software versions.

ifish25@windstream.net

as of this morning all emails in folders or subfolders, online and local, have disappeared. If I search for emails in a folder, thunderbird displays how many emails from that sender exist, but there is no display.

System: Kernel: 5.4.0-169-generic x86_64 bits: 64 compiler: gcc v: 9.4.0

          Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una 
          base: Ubuntu 20.04 focal 

tb: v 116.6.0 filelink : box & Thunderbird Send (pref: >5MB) - both services connected with 10GB free space attach: ppt 18MB

File upload always fails, regardless which service; no error message just "file failed to upload" - suggestions for resolution appreciated

I downloaded thunderbird to my PC w/windows 11 and was successful in connecting to the ISP server. I am receiving emails, but it will not connect to send emails. The smtp settings and port seem correct. I am exploring Outlook alternatives, since the "New Outlook" will not work and Microsoft can;t seem to be able to fix it yet. My ISP is Consolidated Communications and am using their Webmail currently.

Incoming Server (POP): mail.surewest.net Port: 995 Incoming and Outgoing Server (IMAP): mail.surewest.net Port: 993 Outgoing Server (SMTP): mail.surewest.net Port: 465

When I delete emails form my inbox they are not going to my "Deleted" box. The Server settings are correct directing them to the "Deleted" box. When I do a "Move To" the Deleted box they are appearing there. My email is a Gmail account and when accessed via Gmail the deleted emails show in the Deleted box.

This seems to have started happening after the update on 11th Jan 2024. I am on V 115.6.1

Any suggestions? Thanks

Hi up until today, when I opened Thunderbird, I would get a dialogue box asking for my account and password, I've never saved my password.

Today that dialogue box does not show up, and while it shows connected, I can not send or receive emails.

Since Thunderbird 115.6.1 was installed files disappear when I move them to an Archive or Draft folder. How can I fix this and how can I recover those files from the server?

It just stopped working. Restarted Mac, updated Thunderbird, does not work as before.

Many features don't work but I can't download. Spent 1.5 hours with my server company, and verified all is well there. I can send out email, but cannot download new ones.

I have directory of files on my mac and none are now visible on Thunderbird. What happened?

My Archives stopped taking emails on 12/31/23 and a 2024 folder did not appear. In the past a folder for the current year automatically appeared. This has happened on multiple accounts. I am using 115.64.1 64-bit.

I run Thunderbird 115.6.1 on a Mac OS 14.1.2 with 2 POP email accounts and 3 IMAP Gmail accounts. One active POP account had a large number of emails going back several years. Suddenly I noticed all but emails received in the past 3 hours had headers only, no data or attachments. My other email accounts were fine. Of course when I did a repair on that email account, the headers all disappeared as well, leaving me with only the latest 3 hours of emails and a lot of missing emails and attachments. What is the best way to recover the missing emails? If the data still exists on the hard drive how can I find it and can it be re-indexed? How can I restore the data file from one of my backups? If I get it restored, can I merge the emails received between the time of the data loss to the current emails, with the recovered data? Is there an email recovery program to handle this? For several days leading up to the data / index file failure I noticed that Thunderbird, when processing that one large email account was taking a lot of time to do simple tasks, likely spending a lot of time trying to figure out the index chains.