Thunderbird-Hilfeforum

After many years of use, the delete button has stopped working. Moving any email into the deleted folder of local folders works, but I would prefer to have the delete button back.

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

Can you please help me make it stop downloading my entire inboxes randomly. I've put up with this for years because my research has failed to find the right answer. It took an hour to download 5000 emails I already had over and over and over make it stop.

David has helped me twice with this problem before.

My reply to the four questions he posed follows: 1) I have had a well-functioning email before this problem occurred; 2) There have been no changes to my computer that I have noticed; 3) I don't know what "server settings" are, and; 4) I have not received error messages, not this time, nor the previous two times when this problem occurred.

I cannot log in to Thunderbird, message I get says log-in to server imap.thunderbird.net with my username failed. If you can help, please respond to gerry5069@gmail.com since Thunderbird is not working at this time.

Thank you , Gerry Arquillo

When I try to add a hyperlink to a picture, then the editor freezes.

I think this happend since an thunderbird update.

Can you tell me, how to fix this problem, or can you recommend me a former stable version?

I have just switched to Thunderbird from Gmail. Have tried several times to send bulk emails but always get this message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: We have detected an unusual amount of suspicious mail originating from this address. Please try again later.. Please check the message and try again.

I have a need to send emails frequently to more than one address and this is going to be most inconvenient if it can't be fixed. Is there a setting somewhere?

Thank you.

Over the past two weeks Thunderbird has been constantly stopping without any notification, just goes to sleep and will not wake up. Have to restart the app to get it working, works for a while, then goes back to sleep. Really, really a pain. I am considering something else if this keeps up, every time I restart it windows takes information about the problem but does nothing to fix it. If you're going to beg for money, maybe you should make it work first?

Thunderbird will not open. the error message is: "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." Pressed the "Close Thunderbird" button, but no response. Checked Task Manager and ended the Thunderbird application...still no change. Uninstalled Thunderbird and downloaded .exe file and installed...still the same error message. Rebooted the computer...still not change. Can you please assist with this problem. Thankyou I

I have tried Firefox supernova since October 10, 2023 bur encounter to many problems. Sometimes an email has a full page with error messages which I don't understand. I have been working in IT since 1960 at IBM but last year I had a bike incident and had a concussion for a year and forced me to teach myself to work with a desktop. Now I am backat last that I can use my competer again but Supernova is too unstable for me and I want to go back to Thunderbird old style. How can I install the Old Style Thunderbird again.

At 15:00 yesterday, my Thunderbird was updated (behind my back).

From that moment it could not communicate with my imap server and I cannot renew my account with the server.

I now have to use webmail.

Can I please go back to the immediate predecessor as that has worked well.

Regards James McCosh james@wanderfree.co.uk

Hello Thunderbird and community

I have a fairly modern Windows 10 desktop computer that has never had any trouble opening up Thunderbird but all of a sudden it's crashing all the time .

The box that comes up in the middle of my screen says Mozilla Crash Reporter. We're sorry Thunderbird had a problem and crashed. We'll try to restore your tabs and windows when it restarts. to help us diagnose and fix the problem you can send us a crash report...then it has a couple of boxes. your crash report will be submitted before you quit or restart... then it has a box restart Thunderbird and another box quit Thunderbird

I hope you can get this sorted out and soon as I rely on this program to work every day

Please respond and let me know what's going on.

Yours sincerely

Rob mackerras

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compatible with version 115.5.0. How do I "return" to 115.4.0 so I can have access to emails on my computer? I can receive emails on my cell phone. Thank you.

Hi, I just got a new laptop and downloaded thunderbird. On the new computer, Thunderbird is slow to the point where I cannot use it. I've tried uninstalling it and reinstalling it, played with settings, and nothing seems to do the trick. I use a screen reader (JAWS) because I am blind but I've never had any issues with it before. It will work fine for a few minutes and then the slowness will begin. Any ideas how to resolve this?