Thunderbird-Hilfeforum

Hello folks !

I've long time having issues to start mozilla thunderbird on my notebook. It's win10 home single language + norton security ultra. I tried to run "thunderbird -safe-mode" and disable extensions and themes but it didn't worked.

Any light at and of this tunnel ? I'll try to follow here and fix it. Thanks for all attention guys.

Last fail until this message : Crash ID: bp-011d857a-7815-466b-b93e-2a10f0220731

I AM WITHDRAWING THIS QUESTION, AS I THINK I DISCOVERED THAT THE PROBLEM WAS RELATED TO NEW MONITORING FEATURES I ACTIVATED IN MALWAREBYTES. I TURNED THEM OFF AND EVERYTHING IS WORKING FINE NOW.

I believe there was an automatic update to Thunderbird a few days ago, and it looked like an error message popped up, but the message disappeared before I could read it. Ever since then, it's been taking forever to launch. Then when it finally does launch, I initially have a lot of lagging, delays, not responding messages, and even message windows closing while I'm in the middle of typing. It seems to "warm up" after a while and work as before.

Any ideas what might be causing this and how to fix it? I'm on Windows 11.

Thank you!

I have a local folder that has about 950 emails in it and is about 9MB in size. Today, when I choose an email in this folder to view, it just says Loading... at the top and then there is a blank screen below. I have tried Repair Folder. I have tried creating a new folder and moving emails over to it to view them. Same problem happens in the new folder.

The odd thing is... if I choose to view the email in a new tab or in a new window... it displays fine.

Any ideas what I can do to fix this?

Thanks for your assistance

windows 10 hotspot makes thunderbird and firefox freeze. Other programs continue to work as normal. I can kill firefox and thunderbird via task manager but the apps remain froze when starting back up. Need to reboot the PC and keep mobile hotspot off. Then all is well. Appears to be a bug. Microsoft just says stop using firefox. Have not yet tried that rather draconian option. They would probably advise the same if I reported it with thunderbird Please help if you can. I can use these programs on my pc without turning on mobile hotspot but it would be more convenient not to have to do so. Thanks John Verburg

Thunderbird automatically upgraded to version 102.3.1 (32-bit) this morning when my Windows 10 computer restarted after a Windows Update. Since then, Task Manager shows thunderbird.exe to be consistently using 5-10% of the CPU. If I go to offline mode, the usage goes to 0. This is new behavior after the upgrade. Any suggestions for fixing that would be appreciated.

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on other XMPP client such as Pidgin or AstraChat.

So, my question is, does Thunderbird chat support file transfer ?

Thx

Many of the older messages still in my inbox seem to be corrupted somehow.

When I double click to open the message, it opens a different email showing on the html/jscript body of the other email. For example, links in the html/jscript are for different websites.

1. Could I have set an option or configured this incorrectly? 2. Is there a way to just recreate my inbox without downloading the whole mail userid content?

I'm running on Windows 11 and using the Thunderbird 103.0b1 (64-bit) release.

Any other ideas? Happy 4th to all the American users and developers! ++Mark. https://ctproduced.com

Hello-

  I recently updated Thunderbird and now I am getting the error message, "Unable to write email to mailbox...". On top of that, when I click the OK button the error window doesn't go away and will not let me use any part of Thunderbird. I have to use Task Manager to close down TB.
 I suspect it is the new update 102.0.1. How can I go back to the last one, 91.10.0 where everything worked?

Thanks, Bob

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

Installed latest update (102) received an email with an attachment, but it is not in my Inbox list. I only found it when I did a general search for the sender. Restarted Thunderbird. The email still is not in my Inbox list. When I forwarded it to myself from my webmail and did a "Get Mail", I could see it arrive at Thunderbird, it was not on my Inbox list. I did a sort by attachments and could see both emails with their attachments. How should I adjust my settings to view emails with and without attachments in the order they were received? Thanks.

When I started Thunderbird this morning, I got the fairly standard message "Thunderbird will start after your updates are complete" (auto-update is enabled). After that, it crashed. And it crashes every time I try to start it. I have re-booted the computer (Dell Latitude 3560, Win7), without any change in behavior. Is there a simple way to undo the update? Do I have to re-install, and if I do, will it find my profile?

   Thanks in advance for any help.   .... Larry G

Using Thunderbird I upgraded not too long ago (in 2 steps) from Eudora to now version 91.11.0. I no longer see my address books (but see files abook.mab and history.mab (but not the .BAK versions as suggested on the internet)). Both files seem to contain data (when viewed in Notepad). How to get Thunderbird to recognize/use my address books?

Hello! I wanted to merge two local folders. Used drag and drop from one local folder to another. Now I realize it was mistake to do it with 5000+ emails. Anyway Thunderbird functions OK, but I have problem accessing these folders, since they don't show messages. The one from which I draged messages is still showing them, but the other to which I dropped messages not... and that is the more important one.

Before moving I renamed destination folder, but now I see that Thunderbird also created another (new local folder) because my action of moving large number of emails... Anyway these folders look empty.

Is there any easy way to stop the action or undo it somehow... cause i really don't wanna loose those emails. Please help, if it is possible! Thanks in advance! Marko

Login to my Thunderbird account has failed for the second time in less than a month. The first time it happened, the system seems to have fixed itself. This time, it is locked. See the attachment showing the error message. I vaguely remember being advised a few years ago to delete something in my TB and reinstall, that the content of my account is stored elsewhere and would reinstall. Is that correct?

I am using Thunderbird 102.0.3 (64-bit). I now have vertical lines on the inbox of one of my accounts. When I copy the inbox to the trash folder, the lines follow. The lines look like very small bar codes.

I have attached a screenshot of the issue.

I tried uninstalling and reinstalling, but no joy. I also resetting toolbars & controls, but that did not help either.

Also, I can't customize my toolbars anymore. When I try this, there is only a "hand" mouse cursor, and I can't make any changes.

Does anyone have an idea of what i may try?

Thank you!

I’m having trouble sending mail with my gmail account. Have tried authenticating with Oauth2 but does not seem to work. Incoming mail works fine. Have tried rearranging settings but nothing works. Any help would be appreciated.

For several days I get the message "Login to server imap.gmail.com with username alansharp26@gmail.com failed". This seems to be since the following update has been installed: Thunderbird 90.10.0 (20220525135609)iNSTALLED 6 June 2022 , 22..22.43. I can receive emails using Outlook on my laptop, and also on my phone and iPad. I have checked the settings and they seem correct.