Thunderbird-Hilfeforum

Hi, reset password in Thunderbird account and went to log back in and can now only access past 14 days of emails. One mail; folder has emails back to 2020, but no other folders have any emails available. How do we go about recovering these emails??? Cheers, Paul

MacbookPro needed service which wiped hard drive. Reinstalled back up (to Ventura), but Thunderbird app was trashed. Reinstalled Thunderbird, but I can not see received emails from 2019-2023 (now), but oddly, can see all sent emails from 2020. How do I get my missing emails and categories? The web instructions make no sense to me. As I understand, my profiles are separate from the app, but it is not clear at all how I can toggle from one to another while in Thunderbird. Thanks for your help

when i open thinderbird to check my mail i dont see how mush new mail i have. but when i open de mailbox and close it again it shows how many new mails i have.

Is tehre a way to show new mails per mailbox automaticly when i open thinderbird without haveing to open the box manualy. it makes life so mush more efficient.

i switched over to thinderbird couse the new free outlook bloks this feture and dont show new mails in the mailbox at all.

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, just as a browser would typically have it as well (see new and old schreenshot for comparison). But I'm just unable to configure it that way.

Can anybody please tell me how to configure thunderbird to use all that wasted space at the top sensibly?

hey all

when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so now i have to add everything again.

if i switch back to the stable release, how can i make sure this list is kept?

feedback - you may want to provide some way to automatically import that going between versions so its not lost (i couldn't find it after switching) and even export all settings for backup - i remember having to change region etc info (im in Australia).

The header below the list of emails and above the body of the selected email no longer shows the sender. Which seems really bizarre. I found under View either Headers - All or Headers - Normal. Headers - All gives it all plus the kitchen sink, twenty or thirty lines with a scroll bar. Headers - Normal just gives the subject, and the recipient - me. Which is a bit redundant! How can I get back to pre makeover headers?

New install on a friend's HP laptop. Thunderbird was setup with profile imported from older laptop running Windows 10. Printer is an HP Smart Tank Plus 655.

Printing works fine on other apps such as Word, browsers, notepad, Acrobat. Start up Thunderbird and can successfully print one document, but subsequent attempts at printing from Tbird show 'Print as PDF' and no other print options in the print dialog box. Attempting to print via other apps produces same result.

Restarting print spooler works temporarily. Other fixes found on forums such as the 'remove addons.json from profile folder' fix dont work.

Have also reinstalled Thunderbird, checked spooler settings, reinstalled printer drivers, with no resolution. Interestingly, I installed Thunderbird on another windows 11 laptop, with a new profile and following Thunderbird's email account setup wizard and I have no printing issues.

Could this be related to importing the old profile across to Windows 11? Or are there other issues at play?

Thanks.

I am using Thunderbird 115.5.0 and have been suffering double line spacing since I upgraded to this version. I can fix it on a on a per session basis, but when the programme is closed, it defaults to double space again. May I ask when this bug is going to be addressed please? Thanks John.

My thunderbird email is linked to my Virgin media email. Suddenly Thunderbird has stopped working, so cant send or receive messages. Any ideas - the virgin email is working fine.

For the last few weeks emails in my inbox disappear after 2 weeks. Just from sues@getwell.org.uk and not from my other address sue.saunders@myphone.coop This is happening on all devices where I view emails - laptop, tablet, iphone and even when I go to the webmail on 123-reg where my getwell.org.uk domain is registered. I have talked with 123-reg and they can't work it out - said it must be something to do with Mozilla. Can you help please - there's info in those emails I need!! Many thaks Sue

I turn off threading in my inbox. It turns itself back on.

There is a plentiful supply of discussion here about the inept enforced threading which happened on an update. There is a lot of info on turning it off with view ->sort-> etc etc.

But it turns itself back on.

Threading is ghastly, I don't ever want to see it, but accepting that someone somewhere likes it, at least make sure that when it is turned off it stays off.

Horrible.

I am about to lose access to my work gmail account (new job). I used Google Takeout to download all my emails in .mbox format. I then used Mozilla Thunderbird (with the ImportExportTools NG add-on) to access the emails. They are currently available in a folder called WorkEmailBackup within my local folders section on Thunderbird.

I would like to add these emails to my pre-existing personal hotmail account. I have set this account up on Thunderbird. However, when I drag the WorkEmailBackup folder into my hotmail inbox (in Thunderbird), not all the emails are copied over. Thunderbird says there are 7730 emails in the WorkEmailBackup folder, but only 2212 will copy into my hotmail account. I have tried several times, but the transfer always stops at 2212 emails, and I can see that emails are missing. I have also tried highlighting the emails individually (rather than copying the whole folder), but have had the same problem.

Please help :(

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

spent a long time typing a complex mail, and due to the way the new version (115.5.0) does things, the outgoing address had a . on the end of it that wasn't visible, because it was obscured by a note that the send address wasn't in the address book, For years, I've had used BCC to get a copy back into my inbox, but now, with this latest version, if the send fails, it also doesn't forward the copy, so a mail that took over an hour to create is now lost due to the failure of the system, before now, a fail due to invalid address returned the item, so at least the body of the mail wasn't lost.

NOT impressed, this means I now have to change my system in order to not lose items by using the BCC option, it meant I knew that the server had processed the mail, now, I've no way to be sure it has truly been sent.

I just got malwarebytes vpn for cyber monday and now thunderbird isn't working unless its turned off.

I've already added TB to bypass the VPN, I've added the ports 587, 993, 465 to bypass the VPN as well - and nothing works until I turn the VPN off.

Its not just fetching emails when I try to check for updates it'll just never complete the task and just spin forever

am I missing something else?

Hi, we started getting Thunderbird errors on both inbound and outbound messages when everything was fine earlier this morning on both. We are on Windows 10 running the Thunderbird 115.5.0 (32-bit) Release.

Inbound error message: The STAT command did not succeed. Error getting message number and sizes. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later. Outbound error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) outbound.att.net was lost in the middle of the transaction. Try again.

Are you all experiencing server issues - I don't believe this is a configuration problem on my side?