Thunderbird-Hilfeforum

Running Thunderbird 102.1.2. Today, I had 2 email just disappear. One was in a local folder from about a year ago. I tried to include it as an attachment in another email and it just wasn't there any more. The other was a reply to an email and it also disappeared. I've looked in all my folders, trash, outgoing and incoming and they just aren't there any more.

Any ideas???

Troubleshooting Information

 Application Basics

   Name: Thunderbird
   Version: 102.1.2
   Build ID: 20220808204007
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.1.2
   OS: Windows_NT 10.0 22000
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.9 GB
   Disk Space Available: 742 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.teksavvy.com:995, SSL, passwordCleartext
     OUTGOING: , out.teksavvy.com:1025, alwaysSTARTTLS, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

   account4:
     INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled: false
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organiser Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

     Web Content: 1 / 8
     Extension: 1
     GPU: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       British English Dictionary (Marco Pinto)
       dictionary
       3.1.1
       true
       marcoagpinto@mail.telepac.pt

       Canadian English Dictionary
       dictionary
       3.1.3
       true
       en-CA@dictionaries.addons.mozilla.org

       English United States Dictionary
       dictionary
       91.0
       true
       @unitedstatesenglishdictionary

       Addon Compatibility Check
       extension
       1.7
       true
       addoncompatibility@opto.one

       Amazon.co.uk
       extension
       1.1
       true
       amazon@search.mozilla.org

       Auto Address Cleaner T
       extension
       1.1
       true
       AutoAddressCleaner-T@Toshi_

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       Chambers (UK)
       extension
       1.0
       true
       chambers-en-GB@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Emoji
       extension
       1.102.9
       true
       emoji@ganss.org

       Emoji
       extension
       3.14.3
       true
       emoji@saveriomorelli.com

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       Grammar & Spell Checker — LanguageTool
       extension
       5.3.3
       true
       languagetool-mailextension@languagetool.org

       New Thread to All
       extension
       2.1
       true
       newthreadall@opto.one

       Simple Startup Minimizer
       extension
       0.6
       true
       farahats9@yahoo.com

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

       Open With
       extension
       7.2.6
       false
       openwith@darktrojan.net

 Security Software

   Type: Name

     Antivirus: Norton 360
     Antispyware:
     Firewall: Norton 360

 Graphics

     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 3070 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1694)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 3070 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1694)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Target Frame Rate: 120
     DirectWrite: true (10.0.22000.258)

     GPU #1
     Active: Yes
     Description: NVIDIA GeForce RTX 3070
     Vendor ID: 0x10de
     Device ID: 0x2488
     Driver Version: 31.0.15.1694
     Driver Date: 7-21-2022
     Drivers: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll
     Subsys ID: 47673842
     RAM: 8192

     GPU #2
     Active: No
     RAM: 0

     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1920x1080@120Hz scales:1.000000|1.400000
     Display1: 1920x1080@60Hz scales:1.000000|1.400000
     DisplayCount: 2
     HardwareStretching: both=1 window-only=0 full-screen-only=1 none=0 error=0
     GPUProcessPid: 17776
     ClearType Parameters: \\.\DISPLAY1 [ Gamma: 2.2 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 300 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 400 ]

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_QUALIFIED: available by default
     WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by defaultblocked by env: Monitor refresh rate too high/mixed
     WEBRENDER_SOFTWARE: available by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 8
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Headset Earphone (CORSAIR VOID PRO USB Gaming Headset)
       USB\VID_1B1C&PID_0A1D&MI_00\6&16f54c02&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       8
       default: 48000, support: 48000 - 48000
       144 - 480

       Speakers (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D09&REV_1004\4&1809d7e5&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 192000, support: 192000 - 192000
       576 - 1920

       32G2WG8 (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_009E&SUBSYS_38424767&REV_1001\5&dae3c88&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       PHILIPS (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_009E&SUBSYS_38424767&REV_1001\5&dae3c88&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Microphone Array (PC-LM1E Audio)
       USB\VID_0458&PID_6006&MI_02\7&1a3e2012&0&0002
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       Headset Microphone (CORSAIR VOID PRO USB Gaming Headset)
       USB\VID_1B1C&PID_0A1D&MI_00\6&16f54c02&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       Stereo Mix (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D09&REV_1004\4&1809d7e5&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 192000, support: 192000 - 192000
       576 - 1920

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\johnc\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\johnc\AppData\Roaming\Thunderbird\Profiles\8itfofs6.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\johnc\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: D:\Program Files\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: D:\Program Files\Mozilla Thunderbird\crashreporter-override.ini

 Important Modified Preferences

   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 1641282
   browser.cache.disk.capacity: 2097152
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.hashstats_reported: 1
   browser.cache.disk.smart_size.enabled: false
   browser.search.region: CA
   extensions.lastAppVersion: 102.1.2
   font.internaluseonly.changed: true
   font.name.sans-serif.x-western: Times New Roman
   font.size.variable.x-western: 20
   gfx.crash-guard.d3d11layers.appVersion: 78.14.0
   gfx.crash-guard.d3d11layers.deviceID: 0x1187
   gfx.crash-guard.d3d11layers.driverVersion: 30.0.14.7212
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.d3d11video.appVersion: 78.10.2
   gfx.crash-guard.d3d11video.deviceID: 0x1187
   gfx.crash-guard.d3d11video.driverVersion: 27.21.14.6647
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.d3d11video: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.12.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x2488
   gfx.crash-guard.wmfvpxvideo.driverVersion: 31.0.15.1694
   idle.lastDailyNotification: 1660736218
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1660649374
   places.history.expiration.transient_current_max_pages: 112348
   privacy.purge_trackers.date_in_cookie_database: 0
   security.remote_settings.crlite_filters.checked: 1632661143
   security.remote_settings.intermediates.checked: 1632661143
   security.sandbox.content.tempDirSuffix: {36ee631b-e532-4f72-b369-904bd225131c}
   security.sandbox.plugin.tempDirSuffix: {2e766134-b1e2-4a13-8094-a85b27d344c6}
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1659648409
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator:

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.34
     4.34

     NSS
     3.79
     3.79

     NSSSMIME
     3.79
     3.79

     NSSSSL
     3.79
     3.79

     NSSUTIL
     3.79
     3.79

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true

 Startup Cache

   Disk Cache Path: C:\Users\johnc\AppData\Local\Thunderbird\Profiles\8itfofs6.default-release\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-CA"]
     Available Locales: ["en-CA","en-US"]
     App Locales: ["en-CA","en-US"]
     Regional Preferences: ["en-CA"]
     Default Locale: "en-CA"

     Operating System
     System Locales: ["en-CA","en-US"]
     Regional Preferences: ["en-CA"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: Dell Color Laser 1320c
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_bgcolor: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_bgimages: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_duplex: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_bottom: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_left: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_right: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_top: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_evenpages: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_footercenter:
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_footerleft: &PT
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_footerright: &D
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_headercenter:
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_headerleft: &T
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_headerright: &U
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_in_color: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_bottom: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_left: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_right: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_top: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_oddpages: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_orientation: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_page_delay: 50
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_data: 1
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_height: 11
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_id: 1
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_name:
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_size_unit: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_width: 8.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_resolution: 600
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_reversed: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_scaling: 1
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_shrink_to_fit: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_to_file: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_bottom: 16
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_left: 16
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_right: 16
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_top: 16
   print.printer_Dell_Color_Laser_1320c.print_bgcolor: false
   print.printer_Dell_Color_Laser_1320c.print_bgimages: false
   print.printer_Dell_Color_Laser_1320c.print_duplex: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_bottom: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_left: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_right: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_top: 0
   print.printer_Dell_Color_Laser_1320c.print_footercenter:
   print.printer_Dell_Color_Laser_1320c.print_footerleft: &PT
   print.printer_Dell_Color_Laser_1320c.print_footerright: &D
   print.printer_Dell_Color_Laser_1320c.print_headercenter: &T
   print.printer_Dell_Color_Laser_1320c.print_headerleft:
   print.printer_Dell_Color_Laser_1320c.print_headerright:
   print.printer_Dell_Color_Laser_1320c.print_in_color: true
   print.printer_Dell_Color_Laser_1320c.print_margin_bottom: 0.5
   print.printer_Dell_Color_Laser_1320c.print_margin_left: 0.5
   print.printer_Dell_Color_Laser_1320c.print_margin_right: 0.5
   print.printer_Dell_Color_Laser_1320c.print_margin_top: 0.5
   print.printer_Dell_Color_Laser_1320c.print_orientation: 0
   print.printer_Dell_Color_Laser_1320c.print_page_delay: 50
   print.printer_Dell_Color_Laser_1320c.print_paper_height: 11
   print.printer_Dell_Color_Laser_1320c.print_paper_id: 1
   print.printer_Dell_Color_Laser_1320c.print_paper_size_unit: 0
   print.printer_Dell_Color_Laser_1320c.print_paper_width: 8.5
   print.printer_Dell_Color_Laser_1320c.print_resolution: 600
   print.printer_Dell_Color_Laser_1320c.print_reversed: false
   print.printer_Dell_Color_Laser_1320c.print_scaling: 1
   print.printer_Dell_Color_Laser_1320c.print_shrink_to_fit: true
   print.printer_Dell_Color_Laser_1320c.print_to_file: false
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_bottom: 16
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_left: 16
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_right: 16
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_top: 16
   print.printer_Mozilla_Save_to_PDF.print_bgcolor: false
   print.printer_Mozilla_Save_to_PDF.print_bgimages: false
   print.printer_Mozilla_Save_to_PDF.print_duplex: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_bottom: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_left: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_right: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_top: 0
   print.printer_Mozilla_Save_to_PDF.print_footercenter:
   print.printer_Mozilla_Save_to_PDF.print_footerleft: &PT
   print.printer_Mozilla_Save_to_PDF.print_footerright: &D
   print.printer_Mozilla_Save_to_PDF.print_headercenter: &T
   print.printer_Mozilla_Save_to_PDF.print_headerleft:
   print.printer_Mozilla_Save_to_PDF.print_headerright:
   print.printer_Mozilla_Save_to_PDF.print_in_color: true
   print.printer_Mozilla_Save_to_PDF.print_margin_bottom: 0.5
   print.printer_Mozilla_Save_to_PDF.print_margin_left: 0.5
   print.printer_Mozilla_Save_to_PDF.print_margin_right: 0.5
   print.printer_Mozilla_Save_to_PDF.print_margin_top: 0.5
   print.printer_Mozilla_Save_to_PDF.print_orientation: 0
   print.printer_Mozilla_Save_to_PDF.print_page_delay: 50
   print.printer_Mozilla_Save_to_PDF.print_paper_height: 11
   print.printer_Mozilla_Save_to_PDF.print_paper_id: na_letter
   print.printer_Mozilla_Save_to_PDF.print_paper_size_unit: 0
   print.printer_Mozilla_Save_to_PDF.print_paper_width: 8.5
   print.printer_Mozilla_Save_to_PDF.print_resolution: 0
   print.printer_Mozilla_Save_to_PDF.print_reversed: false
   print.printer_Mozilla_Save_to_PDF.print_scaling: 1
   print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit: true
   print.printer_Mozilla_Save_to_PDF.print_to_file: true
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom: 0
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left: 0
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right: 0
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top: 0

All - there are enough questions on backups/restores that I don't want to load everyone down with an involved question, I'll try to keep it simple:

1- Using Mozbackup utility - appears to generally work fine and handy but continues to a) restore old accounts long gone (i.e. not present in Accounts list when backup file created with Mozbackup and b) does not restore complete set of new accounts (via Imapmail\*.com account files I take it). I am guessing that if any *.com account file is still sitting in \ImapMail folder and included in the .pcv file Mozbackup will try to restore this and set it up in Accounts list, so I'm going to try deleting all obsolete account *.com files before I do backup this time. Question remains about the non-restore of newer *.com account files though, which WERE present in \Imapmail folder at make backup.

Also, restore does not carry account server info into new accounts list, just the placeholder account name (in the list in Accounts pane on left). I have to repeatedly re-enter server info, re-establish connection, etc. Deficiency in Mozback or is this a safety thing?

2- see attached pic. Either Mozbackup, or something, is creating number-incremented copies of the account *.com files, with the newest (present time) copy having the highest added -# onto file name. Why is this and is it old to delete earlier/old dated files?

I am getting the feeling that it's safer/wiser to just manually backup-recopy all \Imapmail\*.com files (and *.msf files) into \Imapmail folder as per this post:

    Restoring from a backup?
     https://support.mozilla.org/en-US/questions/1381072

Any feedback appreciated! jt

I updated Thunderbird from 91.13.1 to 102.6.1.

All Addons are disabled/uninstalled. iMAP account and SMTP.

Normal Mode: I can send and receive if I do not check "save password". If I do try and save pwd it takes a long time but finally does refresh iMAP folders. No pwds are listed in the pwd manager. If I try and send and save the pwd it waits a long time and fails to send (connection failure) If I try and send and enter pwd without saving it it works fine.

Troubleshooting (TS) mode: Works perfectly I enter the password for iMAP and for sending SMTP it sends and receives quickly and I can see the pwd listed in pwd manager.

Restarting TB in normal mode after Troubleshooting mode and pwd manager list is empty.

I tried copying logins.json after it had saved pwd in TS mode and replacing it after normal mode no luck.

I tried with firewall on/off and antivirus on/off

Thanks for reading

3rd post - it would be nice to get a response. I cannot send emaIL FROM THIS WIN 10 FULLY UPDated APP. The error message as above appears all the time (and does not cancel after 1 hour or whatever). Email can be sent using the same smtp settings from various Android devices. Forum suggestions do not cure the problem.

This, along with all the other annoying glitches within T'bird, seem to be forcing me to abandon using T'bird after many, many years. Shame.

Alan

On replacing a profile from a backup due to problems all sqlite, json and msf type files appeared in the folders list insted of the folders and there is no address books. Have made a clean install of Thunderbird and tried again to use various profile backups but get the same problem.

Hello, have any of you encountered such a problem as different email content than it should be? On the main server the content is correct, only through the thunderbird application I encountered such a problem. Is there any solution to this problem ?

Hello, I have NEVER had problems with [Currently using:Thunderbird 60.9.1 (32-bit). Can I update to current Thunderbird with no problems?] Or - simply NOT fool around and stay with the above version?

Thank you, P. Mitchell

Thunderbird 102.7.0, 64-bit, Windows 10.

I just fell over this today but it may have been around for a while.

I have lots of email accounts. It was great when TB starting properly supporting a per-account (outbound) SMTP server, however, this seems to have newly broken. I fell over it today, but I don't reboot things for ages so I cannot pinpoint the start.

Here's the issue.

I have accounts on many mail servers, many on the same (mainly att.net, and gmail.com, as it happens).

Each one of them, to send mail, wants me to log in with an individual sending address. Fair enough. This used to work just fine.

However, suddenly, just the att.net addresses are broken. What *seems* to be happening is that the same, single login address is being used for all N accounts. Naturally, this breaks when the login address doesn't match the one on the From: line. So I have to futz around, fiddle around, and so on, and then things work. (I.E. I change the TB settings so that the outbound SMTP auth login matches the From: line, have to re-enter the password, and only then will the message be sent.) So if I have two accounts, x@att.net and y@att.net, only one of them (at a time) "works" with att.net - it's whatever I successfully used last. If I sent mail from x@, this address is being used (and it's in the account settings field. over-riding what was there before), even if I send mail from y@. Or z@. Etc. If I change the SMTP auth address to y@, then that account works perfectly, but x@ doesn't. And so on.

Now the weird part is this: my Gmail addresses still work perfectly. I can send from all of them without changing a thing.

The only thing I can see is that Gmail is set up to use oAuth, and att.net is set up to use 'normal password' (via SSL, so I'm not that bothered about security).

Did I unknowingly manage to break something? Is there a new tweak? Help!

Jonathan

I have two emails dated 11/22/2021 from support@emarkys.com. If I do a global search for them using either “markys” or “emarkys” I get a drop-down window, image attached, that shows an option for support@emarkys.com. If I click on that I get a search tab that opens showing the two emails. If I click on either of them, I just get a blank screen in a new tab. If I click “Show results as list” I get a blank screen in a new tab.

The emails are located in a local folder “__Purchases” If I search for them using a quick search within the folder they are found just fine and open fine.

I have tried global searches for other emails in that folder and some work fine, but others do not, which is to say they fail like the markys search.

I did a right click on the Purchase folder and selected Repair. The folder only has 147 emails so it completed very quickly. But when it is done the folder appears to have no emails in it. If I click to another local folder and then click back to __Purchases all the emails are there.

After the Repair the search problems persist. I rebooted the PC and the problem persisted.

I tried repairing other local folders that also have name beginning with a double underscore and they repair fine and search fine.

NOW this is really odd. I went to my SurfaceGo to try the same search. Periodically I copy C:\Users\...\AppData\Roaming\Thunderbird\Profiles\y6jsbo3s.default to transfer my main PC’s TBird install on that machine. I did the same search on that machine and it worked ok. No problems. Then just for the heck of it I did a repair on the Purchases folder. Unlike the other machine, it appeared to repair fine and all the emails were there without me having to click on another folder. However, when I did the search for Markys I now had the same problem as on the other machine. It no longer worked.

Using TB 115.5.2 in Win10Pro 22H2 OS Build 19045.3693

Hi :)

I don't remember if I had an extension installed but I would like to have my old account layout back. I put the photos for you to understand. Is possible?

Thank you

I am sorry if i have to ask again i have forgotten he answer. How to i get text messages directly with out note pad something to do in config i think but i forgot sorry and thanks

Able to receive emails on my Hotmail account on Thunderbird but NOT able to SEND. Started suddenly perhaps after Tunderbird update. Followed article “Thunderbird and Hotmail” at (https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail) and found all settings correct as described. What now?

Mail provider Hotmail.com ISP btinternet.com Firewall part of Windows and AVG Antivirus AVG 22.11.3261 (build 22.11.7716.759) OS Windows 10 Home (64-bit) (up to date) Version 21H2 Installed on ‎17/‎04/‎2021 OS build 19044.2251 Experience Windows Feature Experience Pack 120.2212.4180.0 Thunderbird 102.5.0 (64-bit)

I was recently alerted by Tbird that I had been spoofed (I think it had been in 2021 but was certainly some time ago). I had problems with my BT email a short while ago due to a problem with SMTP which was successfully resolved and a new password applied. Since this was some time after the recorded pwning I assumed that the necessary change had been made. However, after months of no spoofing I am now receiving regular spoofs. Can the spoofers have been alerted by the pwning notice?

I get this Error message when I try to send emails from my outlook email address in Thunderbird. Basically asking me to enter a Password to login to office365 server ! My Password is correct, and has not been changed recently.

Any ideas please ?

My Mozilla Thunderbird Crashes since I did a windows update

The following was done 1. Start thunderbird in safe mode 2. Disable anti virus software (Malwarebytes/Bitdefender) 3. Update thunerbird 4. Uninstall and reinstall mozilla thunderbird

Nothing has solved the problem

Crash data below:

AdapterDeviceID: 0x3e9b AdapterDriverVersion: 31.0.101.2114 AdapterSubsysID: 08251028 AdapterVendorID: 0x8086 Add-ons: bdThunderbird78%40bitdefender.com:24.22.0.13,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3 AvailablePageFile: 15623610368 AvailablePhysicalMemory: 3021438976 AvailableVirtualMemory: 138522152501248 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20221101185644 CPUMicrocodeVersion: 0xf0 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1668387715 DOMFissionEnabled: 1 DOMIPCEnabled: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running HeadlessMode: 0 InstallTime: 1668130691 LauncherProcessState: 0 ModuleSignatureInfo: {"Bitdefender SRL":["gemmauf64.dll","atcuf64.dll","bdhkm64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["TaskFlowDataEngine.dll","twinapi.dll","ntshrui.dll","explorerframe.dll","Windows.Security.Integrity.dll","dataexchange.dll","linkinfo.dll","cdp.dll","pnrpnsp.dll","NapiNSP.dll","winrnr.dll","ondemandconnroutehelper.dll","cscapi.dll","dbgcore.dll","wsock32.dll","webauthn.dll","OneCoreCommonProxyStub.dll","msimg32.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","wininet.dll","FWPUCLNT.DLL","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","iertutil.dll","srvcli.dll","urlmon.dll","wscapi.dll","OneCoreUAPCommonProxyStub.dll","npmproxy.dll","dhcpcsvc6.DLL","twinapi.appcore.dll","AudioSes.dll","dhcpcsvc.dll","WindowManagementAPI.dll","rasadhlp.dll","winnsi.dll","MMDevAPI.dll","avrt.dll","version.dll","usp10.dll","ColorAdapterClient.dll","mscms.dll","wtsapi32.dll","netprofm.dll","wshbth.dll","dsreg.dll","policymanager.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","nlaapi.dll","WinTypes.dll","winhttp.dll","winmm.dll","propsys.dll","dwmapi.dll","dbghelp.dll","windows.storage.dll","gpapi.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","CRYPTBASE.DLL","cryptsp.dll","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","msvcp_win.dll","bcrypt.dll","crypt32.dll","win32u.dll","KERNELBASE.dll","cfgmgr32.dll","ucrtbase.dll","bcryptPrimitives.dll","gdi32full.dll","wintrust.dll","shlwapi.dll","SHCore.dll","oleaut32.dll","kernel32.dll","sechost.dll","imm32.dll","setupapi.dll","msctf.dll","nsi.dll","combase.dll","user32.dll","advapi32.dll","msvcrt.dll","shell32.dll","gdi32.dll","rpcrt4.dll","ole32.dll","ws2_32.dll","clbcatq.dll","psapi.dll","ntdll.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","xul.dll","rnp.dll","nss3.dll","nssckbi.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"National Instruments Corporation":["nimdnsResponder.dll","nimdnsNSP.dll"]} Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c20, AdapterSubsysID2: 08251028, AdapterDriverVersion2: 27.21.14.6231FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 733 StartupCrash: 0 StartupTime: 1668387706 SubmittedFrom: Client SystemMemoryUsePercentage: 82 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20221101185644","version":"102.4.2","vendor":null,"displayVersion":"102.4.2","platformVersion":"102.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16178,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":2251},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e9b","subsysID":"08251028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.2114","driverDate":"8-24-2022","GPUActive":true},{"description":"NVIDIA GeForce GTX 1060 with Max-Q Design","vendorID":"0x10de","deviceID":"0x1c20","subsysID":"08251028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6231","driverDate":"4-8-2021","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Bitdefender Antivirus","Malwarebytes"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":307200,"browser.search.region":"PH","general.config.filename":"<set>","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPageFile: 29849055232 TotalPhysicalMemory: 16964153344 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 96.3183 User32BeforeBlocklist: 1 Version: 102.4.2 Winsock_LSP: AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994

Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

This is a new one... Windows 10 1TB SSD Newest version T'bird

History: Upgraded from 500BG to 1TB using ISO Imaging software

Issue: The ISO Imaging went well and the new 1TB account showed 485GB which was accurate. The next day my 1TB drive was full 998GB and my Thunderbird SBD folder was 743GB. Every time I delete data to create space my imap.gmail.com folder grows (Currently 736GB).

Help!!!

Hi Just changed computers and have Thunderbird 102.8.0 64bit installed. All emails present and correct. Trouble is all my addresses are gone. I backed it up from the old computer using MozBackup. I know its old, but not sure how else to do it. Anyhow, although everything else came across from the back up, the email addresses didnt. I thought it might be in my Google account, but that seems to just have all the names but no addresses?? Any ideas??