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when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years

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Hi

I have used local Thunderbird folders for my Gmail accounts for a long time, and have now started using Protonmail (via Proton Bridge to Thunderbird) as well. Sending and receiving Protonmail via TB works fine.

I want to keep my single local inbox, sent folders etc. I set up a filter on the TB Protonmail account to copy all incoming emails to the local inbox. Works fine. I have also configured TB's Protonmail account to copy any emails created in TB's Protonmail account to the local 'sent' folder. All good.

I now want to get any emails sent via the Protonmail app to be copied to my local 'TB sent' folder - but have failed to get this to work.

If I create a TB filter to run on the Protonmail IMAP 'sent' folder, it CHANGES the separate TB inbox filter from running on the IMAP inbox, to run on the IMAP 'sent' folder!!!

I want to have two separate filters for Protonmail IMAP - one for 'inbox' and one for 'sent' - but they keep resetting so that both run either on the IMAP inbox or 'sent'. I thought filters were separate entities, but clearly not.

Am I missing something, or have I stumbled across a bug?

Thanks in anticipation.

I can't use Thunderbird any more. I open an email and I get 7 copies up across the top of the screen. Delete does not get rid of them, and I am up to over 50 at this point. Please contact me directly at [removed phone# from public support forum] when you have fixed this. For reasons I have just outlined, email is not a good way to communicate.

I assume that everyone else is experiencing this disaster.

Ernest Isaacs

I have been struggling with this problem for about 6 months now and no-one I've asked has been able to help me. Even my computer guru failed me! I think it was after an update about last June when I started having this problem An nothing I've tried has had any effect. I had a Geek Squad guy on the phone with me for about 45 minutes to no effect. He said he'd never seen the problem before. I have business emails on that account so I don't want to risk losing them. Can anyone help me please? Christine

OS is Win 10 64bit TB is 78.4.0 (32 bit) (is that a conflict?)

For NO known reason TB had to be restarted. Opened, BUT only one folder, NOT the Inbox, is displayed. Cannot see NOR access the Inbox, nor any folder (none displayed). Restarting TB produces the same result every time.

If searched any - all TB headers / options. HELP & support yield no clue(s) nor solution(s).

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas pocztę. Co mam zrobić? Arek

i have been away from my pc for 6 weeks and cannot access thunderbird. it repeated states that the login server IMAP.telstra.com failed my email hillsec@bigpond.net.au i have tried changing the in server and outgoing server to match my ipad and iphone which can receive emails. please help me to restore everything in thunderbird.

Hello, For some reason, over the past couple of months I have been searching for varied emails and they are missing! At one point, I found that some had been put in an archive folder (that I did NOT set up) and they were recent emails. I removed them from the folder, placed them back in the regular inbox and deleted that folder. When I could not find another very important series of emails today, after searching numerous ways, I looked in the server and missing emails are there. I did look at a number of email threads where other people reported similar problems... but couldn't figure out what applied to my situation and how to fix this. To show a specific example, I attached two images ... the first is my Thunderbird email account that shows one Email only on Feb 18, 2024. The Juno server image shows 7 emails on that same date, four which were important contracts that were sent to me. Can you please help me locate and retrieve these and other missing emails? Thank you very much. Ms Randy Rosette

Without notice, Thunderbird today required me to sign-in to my Google account and then produced a window in which it said it wanted to access to my mail, contacts and calendar; in order to compose, send, share, delete permanently, among actions on my personal content. I tried to "Deny" (see below) but the window just returned and returned and could not be deleted. (see "Uploaded images", below for the content of this window).

Is this a scam? Or the result of a hacker?

Since applying update 115.10.0, Thunderbird will not close correctly and will not relaunch until task is ended in task Manager. This is true on a windows 7 PC and windows 10.

Hello all together,

i just reinstalled my whole pc, win10 64. I exported my profile including all possible data, the .zip was too big to import so i copied it into the profile folder, on my desktop, in another foldet etc. But i always get the error message shown in the picture. This is my only chance to have access to my (partly) old email accounts... that's why i followed all steps, but i cannot import everything. I REALLY need your help and would appreciate it A LOT.

Thank you in advance!

Hello! I am facing the issue with time zone translations. Here is what I do. First, I create event on web-interface of the google calendar. That account is linked to TB's calendar. This calendar has settings for my timezone as in the first screenshot, that is GMT+3 for Kyiv, Ukraine. It is actually GMT+2 + daylight saving hour in effect. Country is also set to Ukraine. Next, my Windows 11 system is set to set time and timezone automatically, region - Ukraine. It displays UTC+2 Helsinki, Kyiv,... I guess it's Windows settings display quirk, because time is correct and WSL console shows

~$ date -R Thu, 18 Apr 2024 18:59:25 +0300

My TB's calendar is set to have system's timezone as in 3rd screenshot.

Now if I see my event in TB calendar, it is placed one hour later, say 9 am event starts at 10. So reminders also come hour later. Also strange thing is that event properties in TB show correct time like 9:00 till 10:40, but for some strange timezone Europe/Zaporozhye, as in 4th picture.

However, if I set TB's calendar manually to Europe/Kiev (which should be Kyiv, but that's another story), then events are shifted hour up to their right place, 9 am. So this is my issue: when I set calendar forcibly to Kyiv timezone, it does translate it right. When I ask calendar to rely on system's timezone, which indeed is also Kyiv, then I get one hour behind.

I am trying to download your program, before I am allowed to select what I want, your software decides which version I need. It then wont let me install it because I need windows 7 or later. Your software has seen I am running windows 10 and downloads what it thinks is the right version but then wont let me install it. Every time I try to get the the page displaying the various programs , it is covered up with a page asking for money so I cant see it. Very poor. How do I get round this.