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I have 2 email accounts, one Hotmail and a Gmail, in that order. On starting Thunderbird, I’m asked to put my Hotmail password in. It then works for a while then ask for password again. The Gmail one works fine. This has been going on for about 2 months.

In account settings it shows my_email@hotmail.com In Server settings: Server name: pop-mail.outlook.com User Name: my_email@hotmail.com

So far, all appears to be good. Where it fails is when I go to Tools>Settings>Passwords>Saved Passwords, no Hotmail account shows, only my Gmail account. Anyone have an idea how to solve the constant sign in and retrieve my account in Saved Passwords please?

Best regards,

Greetings All;

I am having issues with sending email to text, I used to be able to send out messages to (MobileNumber)@msg.koodomobile.com or to ((MobileNumber)@msg.telus.com with no issues, now I can not longer do this. I tested my other emails using Outlook and Gmail and they send without fail.

Is there any way to correct this , did this change with the last up date, please advise. Thank you

Clinton Palmer

Am trying to install Thunderbird, for the first time. Cant get it to do anything. Tell me my settings are incorrect.. Am using ATT.net for email. Web mail works fine. OUTLOOK that came with WIN10, has got so it no longer will receive emails reliably. Loads very few anymore. Was looking to try something different... .. Settings I have found on the ATT mail account that is suppose to work - doesnt.... What I have used: . Mail settings pop3 inbound port SSL outbound out port inbound.att.net 995 yes outbound.att.net 465 IMAP imap.mail.att.net 993 yes smtp.mail.att.net 465 or 587 .... some OLD settings I also found and tried....

 in:  imap.mail.att.net                    pop.att.yahoo.com          port 995
out:  smtp.mail.att.net                   smtp.att.yahoo.com                465

. I have used everyone of these, and Thunderbird just tells me a setting/user name/password isnt correct... Well, user and PW is correct, as it IS what I am using to log onto the web mail... . Have also tried the IMPORT selection.

   Outlook.. but says there is NO association to am email app.  But, best i can tell, settings shows  MAIL under the DEFAULT.. dont actually say OUTLOOK, but is what came with WIN10, and I have been using.. till it kinda quit a few months ago. 

... Thoughs? Thanks..

A suggestion for Thunderbird developers.

Currently attachments are hidden behind a collapsed menu, why?

Could we please start with that menu open? It would save me 50 clicks a day, which might be a few hours a year.

Running Thunderbird 115.6.1 (64-bit) on Windows 10. I can add an EVENT to any of my 5 calendars in the dropdown. But when I try to add a TASK, only 4 calendars are offered. Naturally, it's the missing calendar (xxx@gmail.com) I need!

Suggestions would be deeply appreciated.

Thanks, Jeff

A few months ago, Thunderbird started taking 20 to 30 seconds to check the mail in my main account. I have identical settings (except for the email address portion preceding "@") on a secondary account, which takes only two or three seconds to check email, as always. I had about 25,000 messages in the main account inbox. I moved the oldest half of them to a local folder and compacted the Inbox. As expected, that had no effect. I have let my inbox grow to over 50,000 messages before the slowdown occurred. I'm using POP3, Port 995, SSL/TLS, leaving messages on server, authentication method Normal Password. I'm specifying the server by its actual box name, not with "mail" in the name. Automatically download new messages is checked. I tried to get help from my ISP (Bluehost) but as usual they were useless. TSR tried to get me to change the setting to IMAP. I have read about how that setting makes things slower. And that shouldn't fix anything since, again, both accounts have identical settings except for the email address. Whatever logs or whatever the TSR looked at, did not reveal any issue to him.

I have setup thunderbird to transfer 3 accounts emails to one new one in thunderbird but have run into some issues. It is roughly 400k emails across all accounts.

IMAP is turned on in all the accounts. I have tried going to one accounts "All Mail" and selecting all and right clicking on that selection to copy them all to "All Mail" on the new account - I get a message that it is downloading all these emails again ( in the bottom left corner) though I don't see any emails show up in that new folder. When I try a single email copy it doesn't show up there either.

I believe I am missing some sort of functionally ( IMAP or otherwise) that belies the UX instruction to copy an email from one folder to another.

Also I tried setting up a local folder and doing the same, and no luck there either.

In some instances I was able to get maybe 100 emails to move from one all mail to another though It was me trying this over and over and sometimes the number of total email would change to the right of "all mail"

Ultimately I want to download all my email locally, copy all these local emails to the local sync path for my new email account and hopefully have those sync up to Gmail via thunderbird. Do I have this process misunderstood, are there limitations and how would this be possible through other means if what I describe is incorrect?

the new gmail is setup to have the storage needed for these emails as well.

I have used Thunderbird for many, many years. Never had a problem until lately when I moved to a new computer. I now have a problem with "address book". Problem could be either import or export or in the use of address book. The problem may have started when I moved the address book from my old computer (Win 10 pro 64 bit, Thunderbird 102.6.1) to a new computer (Win 11-Pro, Thunderbird 102.7.0, 64-bit) Old computer is OK, new computer has error.

Error: Start to display "inbox" then click -> Tools-> address book. Address book displays, BUT display in on half line spacing, not the normal full line spacing - if correct data displays correctly. In half line spacing, lines overlay each other. Also I can not modify a contact and I can not add a new contact.

I have only one profile, no extras on Thunderbird. When I click on a contact that display incorrectly I get a grey box (almost the whole display) and I can not type into that box. Can not close that box, can not go back, can only close tab.

Tried on web to backup address book. In command prompt (the old DOS) with current directory set to: "C:\" typed "dir *.mab /s". Result: "file not found". I can not find any "mab" file anywhere on C:. (Windows is installed on C:. One problem you probably know, when Thunderbird is updated, help files on Web are not updated. (Example web states to go to "run", can not find "run" on Thunderbird menu). Went through many sites on web, can not find file containing address book and can it not back it up, can not fix it, can not where it is. Looked at profile at What went wrong? I am out of luck.

My background: Worked on PC since Windows 3, I am comfortable on PC/Win, repair PCs, etc.

Sorry to bring you this, can not figure this on out. Gerry

I successfully logged in using oauth2. But after I clicked the "allow" button on the oauth2 page of google. However, after that, I still see "unable to log in at serve. Probably wrong configuration, username or passward".

The HTML display for incoming email seems to have broken between 10/21/2022 18:23 (which I believe to be the time of the 102.4.0 upgrade) and approximately 10/22/2022 (today) about 16:30. Is there any way to restore these as HTML display?

I realized that when i use Quicsearch field for searching in message BODY, it works wrong. When i put to search field value 1084783026 it finds some messages, but when i delete one number (either from begin or end) , it does not find anything, even not than previous records . I got to some problems because of that... :-( With regards Martin

Hi, Recently my laptop failed due to HDD and now I wish to transfer about 200 emails from a Galaxy TabA 8 in Thunderbird inbox to Thunderbird in new laptop for the purposes of back up.

Is there another way other than sending each one to myself one by one?

Where in tablet are they located?

And thence in order to back up emails from laptop is there a method contents from Thunderbird in total can easily be backed up?

Or should I just back up relevant folders.

Many thanks in advance, Dean

Our organization uses GoDaddy which worked fine with Thunderbird until GoDaddy migrated to Microsoft Exchange 365/Outlook. According to GoDaddy, Microsoft does not allow any of the authentication protocols offered by Thunderbird for SMTP outgoing messages.

Thunderbird has helpfully added a Microsoft 365 option for SMTP settings in the latest update, but when you click that it says that you have to get a third-party paid app called OWL to make it work.

My question to Thunderbird: is this going to be the only answer to this problem or is it being worked on? Background is that the organization I work with has the GoDaddy Account so I have no control over that choice. I've used Thunderbird to keep my email out of the clutches of Microsoft Outlook and would like that to continue. I've also been donating to Thunderbird for years so I'm not opposed to paying. I just don't think I should have to use a 3rd party app for basic functionality.

I've had my e-mail set-up on our pc for many years. I also now a laptop and was hoping I could access my e-mail from both, like not have them open at the same time but if I'm in the kitchen on the laptop or in the spare room when on the pc. I installed Thunderbird on the laptop, but I get this message: Unable to log in at server. Probably wrong configuration, user name or password.

Is is not possible to have it set up on 2 computers? If it is, can someone help please? I apologize, I'm older and pretty technology challenged :(. So if they could put instructions in an e-mail it would be greatly appreciated!! Not a big emergency.

Many thanks & have a great day!! Sandy Schnabel

I was deleting large quantities of e-mails to free up space. I'd highlighted over 600. Thunderbird asked if I was sure I wanted to select them all, I said yes. I'd intended to then hit delete.

Unfortunately, Thunderbird decided to try to open all the e-mails, in separate tabs. Of course, it can't.

Big problem is I can't stop it from trying. I have let it crash and selected "re-open", let it crash and selected "quit", tried to x-out the e-mail tabs while it is working (it won't let me), I have x'd out of Thunderbird myself, and restarted my PC.

And, still, when I try to start Thunderbird, it opens and immediately starts trying to open all those tabs again.

Please tell me how to make it stop! I made one bad click ...

Hi, For the last 3 weeks I have not been able to send emails through Thunderbird. When I click the send button the whole interface becomes greyed out and the email is not sent. I have tried this on a second computer which never had thunderbird installed and on this one the interface is greyed out but a progress bar is displayed, the email is still not sent(see screenshot). I am setup by POP3 and made sure with my email provider that I am using all the right ports for the pop and smtp servers. Thunderbird has been working for years without issues before that. I connected the same account to outlook and the windows email app and I am able to send emails properly.

We work with Thunderbird on local PC's but for roaming support we have the Thunderbird profiles on a network drive. Lately we noticed that on occasion the network drive is slow or disconnects for a second at which point Thunderbird looses it's lock or the connection to the profile. This results in then giving a popup to reenter the credentials for the mailbox. Is there some setting in Thunderbird where we can tell it to try again for a few times before giving the error?

I found the option 'network.protocol-handler.external.disks' but I cannot find any description on what this setting actually does, is this setting relevant to this issue?

I would appreciate any help you can give us.