Thunderbird-Hilfeforum

I setup my account, but I keep getting a message - Login to server outlook.office365.com with username waynec67@outlook.com failed. How do I fix this?

Hello, I recently built a new Windows 11 desktop machine to replace my old one. I thought I had done things right, but apparently I messed up somewhere. I copied the Thunderbird Profile from my old machine and used it to transfer everything to my new machine after I downloaded and setup the latest version of Thunderbird on it. It kind of worked. The good news is that it doesn't appear that I lost anything, however I now have two sets of folders. At the top of the window on the left is my email address, with Inbox, Draft, Sent, Junk and Trash folders under it. This "new" Inbox is where any new emails arrive. However, under that it says Local Folders, which has Junk, Trash, Outbox and then another Local folders, which also has an Inbox folder with all of the many sub-folders where I had stored all of my emails for the last five years, by topic. I would like to have just one Inbox, where I get my emails, and then have all of my old topic folders under that, the way it used to be. Somehow I now have two sets of Inbox folders. Thanks for any help you can provide. It's a bit confusing to me. Dave

I have Thunderbird 115.9.0 (32-bit). Previously, I had no problem with the Dictionary. But now, I get no spelling suggestions at all. There is a blank space after "Language:" in the "Spelling" section of Settings > Composition

I have tried several times downloading the "English (British)" Dictionary and the Language pack In the "Add-on and Themes": in the "Dictionaries" section: "British English Dictionary (Marco Pinto)" is there and enabled. In the "Languages" section, "Language: "English" is present and enabled

When I am writing an email, clicking on the "Spelling" shows "English (United Kingdom)" with a tick next to it. I was not able to get a screenshot of this last item but I attach screenshots of all my other statements above.

What have I missed? Thanks in advance for any help.

Hello. I receive messages, read them and then they disappear. I've been using TB for a long time, but there's a transition from IMAP to POP3, and it's been a mess since then. I DON'T WANT "pop3" :( I want IMAP :( I read opinions where people suggested deleting the .msf folder. I deleted + uninstalled TB. I installed it again, provided data for incoming and outgoing mail. They still disappear :( But I have messages from February in the SENT folder. Messages sent now also disappear. Why?

I cannot get K9 to accept that I do not have a password verification for my e mail account.When K9 automatically configures my account IMAP and outgoing server it asks for password which I don't have

HI Mozilla,

I logged in my email account via thunderbird yesterday 04/16/2024, and all the emails retrieved since 03/16/2024, it looks like only 1 month emails retrieved. My email account set up on 02/27/2024, but I don't get all the emails from 03/15/2024 to 02/27/2024. I used pop - hwhzpop.qiye.163.com 995 and smtp- hwhzsmtp.qiye.163.com 465 to log in Foxmail server successful, and pop-pop.qiye.163.com 995 and smtp- smtp.qiye.163.com 465 to login outlook server successful. Could you help me to fix this issue? attached screenshot is the 1st email of 03/16/2024 retrieved.

thanks

Sean

I created a compressed (zip?) file from my prior computer. I have not been able to figure out how to get the data from that file onto my new computer. My primary need is for my tasks and events calendar. I have been able to access email accounts without referencing the compressed/zip file. When I insert the flash drive, a message pops up asking me to "insert the last disk of the multi volume set" I don't understand this request. Thanks in advance for any help you can give me

For the last week, Thunderbird hasn't downloaded the mails from my Strato account. I can still send mails, and read the mails when I log in to Strato. Thunderbird still downloads the mails from my other accounts. It worked fine until now, so I suspect the problem is related either to an automatic Thunderbird update or an automatic Windows (10) update.

I have Windows 10 with outlook 365. I just downloaded Thunderbird 115.7.0.

When i try to use the import tool, it says "No profile"

I need my addresses!!

and Calendar

I use Owl to receive my emails on Thunderbird. This has been working fine, but stopped round about my renewal date. I have re-added all my account details and can get the data to come up, but it doesn't stay. Every time I close Thunderbird, so all the folders and emails disappear too. Please help. I have tried contacting the Owl Support several times by email, but they have not replied!

Hi,

I just got a new laptop and installed Thunderbird, which I've had for years. Tons of contacts, using two email addresses. One is with Spectrum and the other is through Bluehost (my website).

I was able to figure out how to download the emails from Spectrum, but when I click on email, I get empty box, no details within the email. What happened?

Also, I don't have any contacts. Where did all my contacts go?

Please help. Email is my lifeblood with work. I'm also self-employed, so no technical help from employer.

Thanks so much, Patti P.S. Would love to speak to a human if at all possible. This is so challenging for me.

Hi,

I recently migrated two of my email accounts to a new laptop using Thunderbird, and I've encountered an issue with the search functionality. Although I can successfully search and find emails, the count for emails "To me" and "From me" incorrectly shows as "0" despite there being visible emails that were sent from my old laptop. This issue is affecting my ability to track sent and received emails accurately. Could you please assist me in resolving this discrepancy?

Thank you for your assistance.

Hi,

I've updated to Sonoma on Mac and unable to start Thunderbird 115.8.1 (64-bit) which uses an external drive for my mail accounts. I'm getting the following error in console:

System Policy: thunderbird(2230) deny(1) file-write-create /Volumes/ExternalDrive/Mail/Thunderbird/Profiles/abcdef123.default/.parentlock

There is no .parentlock file, and it looks like some problem with SIP permissions. I thought I could force it to re-request permissions with:

tccutil reset SystemPolicyRemovableVolumes org.mozilla.thunderbird

...but no luck.

Any idea how I can either a) force it to request the SystemPolicyRemovableVolumes permission, or otherwise fix the issue?

Thanks,

Bramble

I am transferring Thunderbird to a new computer (from pc to MacBook) for my grandmother and I am completely unfamiliar with the program. I was able to transfer the account via thumb drive, but when I try to send an email I am getting a message failed error. As I don't know anything about how Mozilla works and am fairly technologically illiterate, simple guidance would be greatly appreciated! I have tried to make all the settings on the new computer match the old, but am not getting anywhere. TIA!

I'm building a new laptop to replace my old, and have both installed Thunderbird on the new computer and have copied over the entire MAIL folder for my Profile.

All my subfolders appear and all seem to contain what they should...except my INBOX. The INBOX appears, but it is empty. The INBOX file that came over with what I migrated is around 2.9MB, so it sure isn't empty.

How do I fix this to be able to use my new laptop with my proper INBOX?

Thanks!

John Fusi [removed email and phone# from support forum]

Just installed latest TB. Went to PB and copied the non-#PB# and non-.msf files to Mail/Local Folders, including the subfolders Nothing showed up. Tried the latest ImportExportTools - blank

Would love to get rid of PB but really need the old files.