Thunderbird-Hilfeforum

Not sure why the computer will delete several sentences when trying to add a word or coma to the sentence. At times whole paragraphs have disappeared. Please help because we have lost important information.

When I attempt to retrieve mail (from some accounts) I receive the error message "account being processed, please wait until completion to download the messages" (see att.). Even after a long time (hours) the same happens - so I have to use my phone or IMAPS to get my messages. This happens only since I upgraded to Supernova (currently 115.7.0) and apparently on mail server orange.fr (but not all my mail accounts on orange.fr). I did not change (manually) any setting. Other mail servers (including wanadoo.fr which is an orange.fr mail server) seem to work ok. Thanks for any help & BR Max.

Hi guys,

I have a weird problem with my thunderbird on my PC.

I really want the icon pinned on my taskbar but no matter what I do it keeps removing itself once I open thunderbird.

I tried all kind of things, creating a shorcut and pinning it instead of doing that from the start menu, pinning it from the start menu, from desktop, from the app .exe itself. Nothing, it keeps removing itself!

I don't have this problem on my other windows machine so I really don't know what to look at.

Thanks in advance,

Mauro.

Using Thunderbird 115.6.0 (64-bit) in Linux Mint MATE 21.3.

Settings|General|"Save files to is" not selected ("Always ask me where to save files" is.) "Desktop" is shown, greyed out.

Note that Settings|General, for Content Types mentioning PDF, the setting is to use Document Viewer (xreader).

Process:

1) Create new e-mail. 2) Add PDF attachment. 3) Double click on the attachment to view.

It opens in Firefox Web browser, instead of in the system's default Document Viewer.

This also creates an empty <random>.html.part file in the Desktop.

Note that viewing a PDF attachment in an incoming e-mail works fine.

It seems there are two problems: The PDF does not open in the Document Viewer, and an empty file is left behind.

The process used to work quite some time ago (many months, anyway) - not sure when.

Any ideas?

Twice withing the past 4/5 days I have (purely by chance) noticed an email - for which I had been waiting - on the list of five messages. (bottom right corner) waiting to be added to my inbox. When I went to read the messages only four new ones were there - the one I was waiting for, seen on the 'about to be downloaded' list - was missing. My wife informed me that she had experience a similar problem, eventually solved by locating the email furthe back in history, now attached to another email, and identified by some unexplained arrows. I went in search of similar arrows and found my missing email now attached to an earlier title.

What on earth is the purpose of this? If I hadn't spotted the email as I did and as it didn't appear as a recent addition in the inbox, I could not have known it had been sent to me. After the glimpse l'd had of if I emailed the sender to check that he'd sent it. He was puzzled as to why I hadn't replied.

I'm a long way from being an expert - scarcely competent in fact - in computing matters, but I am capable of filing my own mail. Please can Thunderbird leave it to me in future?

I have an IO group account, and mail delivery from messages sent to/from them is erratic. Sometimes they arrive within seconds; other times it takes over a day. I know the messages are sent, because I can see them on the IO group, but not in my inbox. I don't seem to have issues with any other emails, only IO groups

Hi there, I am having a problem with the latest version of Mozilla Thunderbird. When I try to print a message from the Sent folder, everything looks fine in the preview, but when I print it to my printer or even to PDF, then I have headers and the first 2 words from the mail, the next is the blank page (should be my message) and on the next page is the message I'm replying to.

After entering Safe Mode to troubleshoot the hyperlink issue, 2 of 3 email accounts were deleted. After reinstalling them there are so many issues to report.

The most annoying is when replying to a message in a Folder under Local Folders no From account is selected, and no Subject until I remove the "re:" and it won't send until I save it as a draft, then edit and then it will send.

Emails work normally when replying if they are not in a Local Folder.

Several other issues but I'll start there. I've been using Thunderbird for many decades and have not had these issues before.

Thanks,

My account is not sending or receiving emails. I have always had to enter a password to access my account and now it is open without a password. I am trying to access some important emails! I tried logging in through Yahoo and cannot access there either. It tells me it has sent me a code to my email! If I click on try a different method it tells me to try again later. Love that your site asks me to tick 'email me when someone answers'

Buenos días, tengo 8 cuentas de correo IMAP. Al abrir Thunderbird, se han ido borrando todos los mensajes de la bandeja de entrada de todas las cuentas, durante unos segundos, hasta quedar vacías todas esas carpetas. Afortunadamente, los mensajes borrados estaban en la papelera de cada cuenta IMAP. Al suceder esto, he cerrado Thb y he ido al disco de almacenamiento de los correos, y figuraba temopalmente inaccesible, sin autorización de acceso. Pasados unos minutos, he podido acceder al disco, y también he podido restaurar manualmente todas las bandejas de entrada ¿Qué ha podido suceder? Gracias!

This happened both on my old install of macOS Ventura as well as a clean fresh install of macOS Sonoma: When I open Thunderbird, it beachballs (is unresponsive, shows macOS beachball, fan ramps up) for anywhere between 5-25 seconds. This only happens when an account is set up, if I delete the account, Thunderbird starts quickly again. This happens with accounts from different providers.

Details: 115.7.0 (64-Bit) (happened with older versions as well) 2019 16" MacBook Pro 2,3 GHz 8 Core i9 32GB Memory 1TB Storage macOS Sonoma 14.3.1 (happened with Ventura as well)

Very often (probably 3/4 of the time) when attempting to move a message to a folder, nothing happens. I have to select another message then quickly go back to the message and quickly select Message Move and then scroll to the desired folder and hope it moves. Sometimes if I don't do the above steps within a few seconds, the action does not occur and I have to redo the above steps.

This happens more often with a message that has been selected for more than a few seconds.

I have kept Thunderbird updated thinking/hoping I wasn't the only one encountering this problem but it has persisted since a significant update in the 2 months or so.

Thank you.

This is the third time in 3-4 weeks that this has happened. When I detached an attachment, the entire email disappeared. It is gone and a search for it comes up empty - even the trash and junk folders. It is just gone. Message body is set to Original HTML. There were no other attachments in the "attachment" drop down. Version 115.7.0 (64-bit). Again, this has now happened three times and there is no way to retrieve the emails.

Every once in a while message attachments wont open. A temporaty fix is to fix the incoming folder but that takes a long time every time i have to do that.

This time i decided to check the error log and found this error:

NS_BASE_STREAM_CLOSED: Component returned failure code: 0x80470002 (NS_BASE_STREAM_CLOSED) [nsIInputStream.available] NetUtil.sys.mjs:445

   readInputStream resource://gre/modules/NetUtil.sys.mjs:445
   buffer resource:///modules/AttachmentInfo.sys.mjs:215
   onStopRequest resource://gre/modules/NetUtil.sys.mjs:124

I previously posted here about an issue where Thunderbird would display document icons instead of folders in the Favorite Folders view, and also put these icons at the top of the list, out of alphanumeric order. In the previous thread a fix was suggested...

...but that fix no longer works, and new folders on a brand-new installation of Thunderbird (with no previous profiles on this system) now exhibit the same behavior.

The Favorite Folders view should display folders using folder icons and in alphanumeric order. What steps can I take to ensure Thunderbird does so?

This is on 115.7.0 running on MacOS 14.3.1. Thanks.