Thunderbird-Hilfeforum

This is the error I get. I know nothing about programming and I have just downloaded thunderbird about 2 weeks ago and still trying to get it to work properly, i have come from outlook 2016.

I receive an email and it is in my inbox. the bottom half of the "window" has the email message in it when I click on the message in the list. I hover my mouse pointer over the senders name and a box opens up. In that box are several options one of them is a + symbol which indicates by clicking on it I can add to the address book. BUT when I click on it I get a really small error box which I have to maximise to read. When I do maximise the box it says "problem loading page" and in the middle of the window is

File not found

The file jar:file:///C:/Program Files/Mozilla Thunderbird/omni.ja!/chrome/messenger/content/messenger/addressbook/abNewCardDialog.xhtml cannot be found. Please check the location and try again.

   Check the file name for capitalisation or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Is it possible for someone to suggest what I might do to fix it.

I am using Windows 11 Pro 10.0.22000 build 22000 x64 Intel Core i5

Thanks Norman

I am sorry if i have to ask again i have forgotten he answer. How to i get text messages directly with out note pad something to do in config i think but i forgot sorry and thanks

Hi, I have a problem with add new account.

1. I fill in all the fields correctly. 2. I hit the "done" (Gotowe) button. 3. The "password checking" (Sprawdzanie hasła...) message is displayed all the time. 4. Nothing happens. All the time waiting for the password to be checked.

In the thunderbird I have already added 2 other addresses from this domain premium-wood: kontakt@premium-wood and sklep@premium-wood. I did not encounter any problem while adding these two addresses. The password for the account is definitely correct. I can log in via a browser without any problems.

What could be the cause of this situation?

Sorry for my simple english ;)

When I try to create a filter there is no "OK" button, so obviously filter can't be created. I tried the command % sudo rm ~Library/Thunderbird/Profiles/vwybotat.default % session.json Got the response zsh: no such user or named directory: Library

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be reset and is a real drag. As soon as I reopen Thunderbird it works normally again.

I have used the same connection details for years and it is just the last two Thunderbird versions that have replicated this issue. It's not always every morning when I wake my iMac up, but normally happens then or, later during the day.

I asked this question for 102.3.1 but received no answers so, I am hoping that there will be an answer to this.

Thanks

I am running win 10 (64) with thunderbird 102.6.1 (64-bit) and in the past 2 days keep getting a pop-up from ieee - I was a member. I contacted ieee and my account was deleted. A full scan using current version avast free did not find anything. I tried logging in and was rejected.

When this pop-up appears, there is an additional listing in task manager under thunderbird.

I find it extremely annoying to keep getting this pop-up.

I am also using comodo firewall.

I am also contacting avast and comcodo.

Any suggestions etc would be appreciated.

Hello folks,

I need to do a clean install requiring the download of Thunderbird.exe file, I did ask a similar question a while ago but this was related to a Linux install.

Is it just me or does no one lese use checksums anymore, web sites would often suggest checking downloads publishing their checksums on the same pages as the download, this doesn't seem to be the case for Thunderbird hence my question below:

There's a directory list below, would it be safe to assume this relates to the latest download on Thunderbirds home page Version 115.7.0 https://www.thunderbird.net/en-US/thunderbird/115.7.0/releasenotes/

https://ftp.mozilla.org/pub/thunderbird/releases/115.7.0/

I had a quick look on Source Forge as they usually have a page with hash codes but couldn't find Thunderbird listed.

Thanks

I was exploring this new 115 of Thunderbird and ended up wiping the message viewer off the screen.

To start with, I have my TBird 115 as it came "out of the box." Three columns, Inbox folder tree on the left, Cards List in the center, and message pane in the right side.

I messed everything up when I widened the Cards list to the right edge of the window, where the <---> arrowhead disappeared and all there is to the right side is the window resize arrow from my Linux system and that awful slim Jim scroll bar.

I recovered my message pane using F8 key; it is below my short list of email in the Cards View. See the attached screenshot.

I would like to return things back to as they were with the three columns as described above. I forgot, too, where I turned on Classic View. There is a checked box in Settings somewhere. Or is it a menu? I need some help, please.

May I suggest a limit somewhere short of the right-side edge of the window and short of the scroll bar to only widen the message pane "so far," such that one can recover from pushing it that far, using the same means to return it with the double arrow.

OS: Linux Mint 21.3 Cinnamon Thunderbird 115 MintBox Mini 2 Pro computer

On replacing a profile from a backup due to problems all sqlite, json and msf type files appeared in the folders list insted of the folders and there is no address books. Have made a clean install of Thunderbird and tried again to use various profile backups but get the same problem.

Version 102.2.2 goes "unresponsive" when I click get messages for several minutes, eventually will download one or two emails, but they are ones I have already deleted, and occur multiple times. Can I go back to version 91? Where can I get the install file? Since the problem started with the update its a problem with it, not antivirus software. There are no other programs using significant cpu time while t'bird is unresponsive. This is critical, I will have to find another email program if you don't fix this soon.

Hi Everyone: This is the first time I've ever gone to a "community" to ask for help. Please bear with me. I'm pretty simple minded and I am not a computer person. I was very happy with the old format. I would start an email, with another person or persons, and if the general topic was the same (such as a project I was working on with 1-2 people) I would use the "reply" or "reply all" to continue this string of e-mails. The recent changes now bring up different "tabs" at the top of the screen. This is very confusing and shows a series of emails that are generally not relevant to what needs to be addressed. It also does not always show who the current email is actually coming from. My question is: How can I go back to the old format. I found it simpler, easy to use, and more succinct.

I have four Gmail accounts which I'm phasing out because of the absurd Google policies and convolutions. I've added four new accounts with another, my own mail hosting service. all the four Gmail accounts I have set to forward all to thee new accounts.

The problem is every time I start up Thunderbird it defaults stubbornly to the previous Gmail account which subsequently it cannot log in and for a password.

I tried everything, setting the other account as default account, unchecking server settings [i.e.check for new messages at start up].

Since I have much (downloaded) information still in subfolders that I need to access from time to time I have not yet deleted that account.

Nothing seems to work, every time I start Thunderbird it immediately goes to that previous default Gmail account and then prompts me for "mail server password required".

The strange thing is that the other remaining three Gmail accounts which have identical settings do not create a problem.

how can I make this stop for once and for all?

when sending a message in Thunderbird, my sent folder always shows two messages sent, why is this and how can it be fixed? I have been through settings and cannot find any obvious setting that could be set to do or change this duplication in sending mail. Can you please advise? Bernibabe.

All - there are enough questions on backups/restores that I don't want to load everyone down with an involved question, I'll try to keep it simple:

1- Using Mozbackup utility - appears to generally work fine and handy but continues to a) restore old accounts long gone (i.e. not present in Accounts list when backup file created with Mozbackup and b) does not restore complete set of new accounts (via Imapmail\*.com account files I take it). I am guessing that if any *.com account file is still sitting in \ImapMail folder and included in the .pcv file Mozbackup will try to restore this and set it up in Accounts list, so I'm going to try deleting all obsolete account *.com files before I do backup this time. Question remains about the non-restore of newer *.com account files though, which WERE present in \Imapmail folder at make backup.

Also, restore does not carry account server info into new accounts list, just the placeholder account name (in the list in Accounts pane on left). I have to repeatedly re-enter server info, re-establish connection, etc. Deficiency in Mozback or is this a safety thing?

2- see attached pic. Either Mozbackup, or something, is creating number-incremented copies of the account *.com files, with the newest (present time) copy having the highest added -# onto file name. Why is this and is it old to delete earlier/old dated files?

I am getting the feeling that it's safer/wiser to just manually backup-recopy all \Imapmail\*.com files (and *.msf files) into \Imapmail folder as per this post:

    Restoring from a backup?
     https://support.mozilla.org/en-US/questions/1381072

Any feedback appreciated! jt