Thunderbird-Hilfeforum

You Sent me a notice about the "New" Thunderbird . I am Not impressed - I want The Features of "Account Colors" being able to set or change "Fonts" in the Thread and Reading Pane. I would me more impressed with a Thunderbird that looked more dressed up and then I would be inclined to make a "Donation". > jbuck406@suddenlink > Thanks!

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thunderbird, but am experiencing a problem with some of my sub folders. This only applies to Virgin Media accounts.

I have looked at previous questions on a similar topic and have tried the simpler solutions (the ones applying to advanced users are Greek to me)! Unfortunately, they haven't solved my problem.

If I go to account settings and uncheck the "show only subscribed folders" box, the greyed out sub folder disappear. However, right-clicking on the folder heading and selecting subscribe and attempting to subscribe to the folders there, doesn't work.

Is there a simple process I can go through to access these sub folders?

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from either account, the File/Send Now function is grayed out. Ctrl-Enter does not work either. This is the only recipient I cannot send mail to. I've sent test email to several other recipients with no problem. Obviously, I'm not getting any kind of 'email blocked' type of message, since nothing is being sent out.

My Thunderbird version is 91.9.0 (32-bit)

Any ideas why this is happening?

TIA for any help.

I am trying to add a new gmail account to Thunderbird but when I enter my address and password, a pop up appears in which I need to enter mail address at google. I do this, but it seems to just re-prompt me.

I have attached images of the steps taken to try to add the gmail account:

tb1.png: I enter name, address, password. tb2.png: TB validates this and adds some server info. tb3.png: a popup opens and my address is pre entered. I click the blue button. tb4.png: I am reprompted for my email address. I can enter my address again and again and click blue button but I am re prompted every time. Seems impossible to proceed from here.

If I can open this pop URL in a proper browser to inspect what is going wrong, I could probably fix this issue. However, TB will not let me copy the URL from the address bar which is frankly user hostile behavior :(

I have tried doing this on several different internet connections as well as tried disabling pihole, etc. So that does not seem to be the cause.

By default, Thunderbird saves all attachments on outgoing messages. I don't want to save any outgoing attachments, because I have them saved elsewhere.

How can I set the default to not save any outgoing attachment - or else to automatically delete attachments from outgoing messages?

My Gmail has thousands of messages on the server. I only want to keep the previous year (2021) and not import the rest of the messages.

How to I delete the entire batch before 2021 in Thunderbird and not affect the Gmail?

I am using the Imap setup.

Thank You, Fk Humber

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set the inboxes to a retention policy of 2500 total. So shouldn't even be trying to DL more than that. Seems to mainly manifest when I compose an email (exactly the time that the sluggishness is a problem). Have done the usual compacting/deleting * files.

This is getting to be a real issue now. I wonder if there's any paid support channels that can deal with this?

Whenever I create or "write" am email there is a grey box that shows up at the top. When I troubleshoot it is not there. I have disabled all extensions and addons and it goes not show. I tried it not using Troubleshoot and it is still there.

I have version 91.9.0

Any help is greatly appreciated.

I have tried everything I read in your "help" pages but no matter how I set up Thunderbird for Email I cannot get it to send. I recently had to purchase a new computer that has Windows 11. Is Thunderbird unable to work with Windows 11? I'm so frustrated at this point & need HELP. For your information the SMTP is set up as: description: [edited email from public] @skybeam.com Server Name: securemail.risebroadband.net Port: 465 (I've tried 587 but it doesn't make a difference) User: My Email Address Authentication: Normal Password Connection Security SSL/TLS

Note: I've checked Thunderbird & the passwords on both Incoming & Outgoing is correct.

Hi,

I have been using Thunderbird forever and had multiple email accounts in it, 1000's of emails and attachments, addresses etc and I just opened Thunderbird and EVERYTHING has disappeared!?

I desperately need to recover everything. Please help, my business is screwed at the moment and I'm in full panic mode. I am using a Mac.

Is it at all possible for someone to please give me a call?

I am not really a tech savvy person.

Thank you in advance.

Stephen

I don't know why. But all of a sudden, the emails I have through GoDaddy (which is Office365) stopped working. The settings haven't changed, and they're congruent with what the sync settings are when I open the email account in Outlook online.

IMAP, outlook.office365.com, Port 993, SSL/TLS, Normal Password smtp.office365.com, Port 587, STARTTLS, Normal Password

When I try to send an email I get the message:

"Login to server smtp.office365.com with username jason@ectpedicab.com failed."

It asks to retry or enter a new password. But the password is correct, and this message keeps coming back.

When I hit cancel, I get this message:

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

I'm at my wits' end. This has all worked just fine for literally years. I don't know what the problem is.

HALP!

Am having a strange issue with adding a GMAIL account.

I had some issues with my account, and removed all email accounts from thunderbird, and moved the profiles to a separate hard drive, in order to keep space on my normally used hard drive.

I go to add my GMAIL account, enter the password, etc, then click on "done" as all the details are pulling through

Then thunderbird opens a new window with gmail confirmation in it, but as soon as I click next/ok there, I get error 500, that's all we know.

I thought at first, it was a gmail error, but I can easily add gmail to outlook, so assume it's a error/old date in thunderbird that's causing the issue.

Any thoughts on the issue?

"500. That’s an error.

There was an error. Please try again later. That’s all we know."

Recently, and not for the first time, Thunderbird sent an automatic reply which thankfully bounced. However I couldn't find the offending email when searching for this address. Using a third party tool, namely Agent Ransack aka FileLocator Lite, I found the folder and hence the email.

How can I do this within Thunderbird. I can only select To, From, Cc and/or Bcc. Not Reply-To.

Can anyone let me know if this is possible, if so how?

Gentle Thunderbird Support or anyone that could help with the problem,

It has been at this point 3 weeks I'm trying to return Thunderbird to download my Gmail (2-step auth) emails via POP3 previously perfectly working from many years

TB stopped downloading my email with one recent version, almost probably the 91.X series, all started asking me to reauthenticate to Gmail asking for email and password in an external window (as the on the attached image)

I have read a lot of forums and contacted Gmail chat support (service for users that are paying google One services) but every time I end up blocked to the point you can see in the attached image, after clicking to Consent to the authorization request the window freeze

Here is a list of the things I have tried to solve the problem without success:

-deleting the Gmail account from TB and trying to start from almost zero -restarting TB in Trubbleshotting mode (with addons disabled) -deactivating any antivirus (useless but just to try all the possibilities) -deactivating Google 2step authentication and turning on less safe apps in Google security setting

After Google One support have tried suggesting some of the aforementioned solutions without success they suggested me to ask Thunderbird support as this could really be a bug inside the recent TB releases

Thank You Best Gaetano

I completely rebuilt my system. Processor, MB SSD,s etc. When I reinstalled Thunderbird, and set up the connection to GMail, it started downloading messages from 2012.... Obviously, I don't need or want those messages. I've cleared the trash & spam folders at Gmail online, so I really don't know where these messages are being dredged up from. How do I tell T-Bird to only grab the last years worth of email messages?

Running thunderbird 101.0b1

Context menus (right click menus) have no visible borders and are indistinguishable from the email body.

Image is attached.