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Several of my message filters do not run automatically. The "Filter Log" shows only one of the 49 active filters running. That one filter does not run with predictable results.

I am receiving 10-20 inbound messages per day that may well contain malware or spam. These each have a "ReturnPath" of "<>" and an "AuthenticationResults" that contains the string "dkim=none".

I am attempting to somehow identify and discard inbound messages whose "ReturnPath" is "<>" and whose "AuthenticationResults" contains the string "dkim=none".

I've made several different attempts using several different filter instances. Each works as expected when run manually from the pane that appears in response to tools->"Message Filters". Each of these invocations appears in the "Filter Log" when run manually

I see no evidence that any run automatically, even though I have clicked the checkbox to turn them on. I've tried setting the "Getting New Mail" dropdown to both "Filter before Junk Classification" and "Filter after Junk Classification" with no apparent difference in behavior.

I've tried turning on the "Periodically, every 10 minutes" option with no visible impact.

Many or most of my rules apparently work fine, because each moves a specific message from my inbox to a designated folder. Those moves all happen -- and yet the "Filter Log" shows no record of any of them.

I am running Thunderbird 115.9.0 (32-bit) on a Windows 10 Pro system. I'm a senior developer with more than four decades of professional development experience. I'm very familiar with rule systems.

My email provider is Rackspace, and their technical support is not responsive. This volume of spam/malware is making my email client unusable.

I am eager to pay a monthly support fee -- either directly or through any of the many online payment options such as "buy me a coffee" and such -- in exchange for effective technical support. I have been unable to find any such providers for Thunderbird.

I understand that this is a community of volunteers and I appreciate your attention. I invite any suggestions for workarounds or fixes.

Upon reopening Thunderbird mail today, I find that the latest update does not allow emails to be opened in a new window with one-click. Clicking on an email launches the message in a new tab instead of a window. Why create a new issue like this? DUMB . . . please fix.

Hello. I was searching my Inbox for e-mails I knew I had, but they weren't showing up! After doing a general search, I found the e-mails in the search results. Then, I clicked "open in conversation" and they were all there and labeled with "Inbox" or "Sent" folder, respectively. So I right-clicked and selected, "open in containing folder", but it didn't work! The "containing folder" opened [i.e., the Inbox], but didn't show the e-mail! So then I searched manually by scrolling in the Inbox to the date of the "hidden" e-mail -- yet it wasn't there!

(In other words, when I did "open in conversation" from the search results, it showed the conversation, but I can't actually see the e-mails in their containing folder!) Besides for this problem, but I think there are a lot of other e-mails that are "hiding" in this way as well. What should I do?

Thanks for any help you can provide!

Sincerely, Jonathan Rosenberg

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you may have too many cached connections use IMAP Advanced Settings to reduce cached connections" Then things continue on for probably 5 to 10 mins. sending login info, looking up IMAP, checking mail server capabilities, looking for folders, sending login, opening folder box, downloading

Eventually email inbox and messages come up. I can send, receive and send mass mailings but when you read a message and want to go back to the inbox you have to scroll all the little boxes at the top of the screen back to the one that says "inbox".

I need someone to remove the cached connections. Pat Blackburn

I used to be able to print my usernames and password list. I can only see it in an abbreviated form using the latest Thunderbird revision (with Microsoft). Any suggestions?

Hello, I have migrated my thunderbird onto a new windows system but I now get not automatic download of messages, the only messages I might get is if I close down Thunderbird and reopen. Get messages does not do anything - not even sure its attempting to communicate with server .

Is there anything I can do or change ? I have literally spent almost trying various things and I am the point of giving up and trying a completely different email client. There should be a seamless migration method but it appears there is not.

Recently all cox.net emails transferred to yahoo mail but kept the cox.net address. I prefer the Thunderbird format for emails, more options. How can I add them to Thunderbird? I already have them in Thunderbird with the cox.net address but no new emails are coming in on the ones that have already transferred to yahoo mail. (They didn't all go at the same time so I am still getting emails on the ones that didn't transfer yet.) Thanks.

I have set up a number of Message Filters to automatically run when new email is recieved. None of the run automatically on new email. This is frustrating on it own however I can’t even run them manually on individual filters for the inbox. I have recently moved to Thunderbird for my primary mail client from Mac Mail and definitely like it better, but filters not working and working perfectly in Mac Mail makes it difficult to switch over completely.

The Import from seamonkey does not work, it doesn't do anything, select it and the continue button does nothing when clicked.

Everything I have is in Seamonkey Mail (2.53.18.1) and I am trying to get them out. all I want is all my mail folders, don't care about the rest of the settings, all contacts are in my gmail , it's just all the mail folders

You cannot see from the screen shot but clicking the button does totally nothing, all the seamonkey folders are name & name.msf

Thanks in advance

Shaun

Some time ago, two of the folders in my Inbox have had their icons changed to the same icon used for Drafts. I cannot figure out how to get their icons back to the typical Folder icon and these two folders cannot be moved in the list of folders to rearrange their order. Please help.

Hello and thank you for your help, I am trying to find my old Mozilla Thunderbird, e-mail account my older computer does not work, anymore, I have not used my Thunderbird, e-mail account in over five years, because I am on a newer computer. And could not access my information on the older computer that does not work. I could really use all my information and EMAIL account for Thunderbird, because I have many years of information on all those emails, I can’t find my password, 0r email address for Thunderbird emails, because I have not used my Thunderbird account in over 5 years. My old computer does not work and Thunderbird Email is a great program. How could I get my old emails back? And working. If you could please give me more or less a time, and date, to wait for your response, so I can wait for someone to help me, and not lose that opportunity. It would be much appreciated, so I don’t miss contact with someone that can help me with this matter. I am in the East coast. And thank you for any concern in this matter please help.

Hello,

I regularly move my emails to local folders. Today, after updating to version 115.6.1, hundreds of emails in one particular folder appear completely blank, without subject, correspondents, or content (see picture). The rest of them are fine.

How can I restore the content of those emails?

Or maybe it's just a bug and they're not "real" emails. How do I know for sure?

Cheers!

I have had very few notices about Thunderbird upgrades. My records show Setup numbers: 3.0.exe, 8.0.exe, 52.4.0.exe, 52.9.1.exe, 78.12.0.exe, and then 115.5.2.exe. My address book made it through all but the last upgrade. No notice that I should save a copy of my address book ever showed up in any correspondence. I tried reinstalling an old upgrade but the upgrade always wants to update the installation. I did try to reinstall 52.9.1, but the next screen wanted my name and password. It would not accept any name and password that I could remember. So I tried searching for them at Xfinity and Comcast to no result. I did not try my Firefox password because it didn't seem appropriate. Incidentally, my records show 135 upgrades for Firefox for the same length of time as the upgrades for Thunderbird. My fear is that my address book is unrecoverable. I chose Thunderbird because I ofigured none of it would need backup if it became necessary to reinstall Windows 10. Which happened last year. I did not expect Mozilla to change Thunderbird so drastically that I couldn't get every thing back. Sorry but I'm a senior citizen and not computer literate. If I have to try to recreate my address book I may as well use Microsoft's Outlook as it looks somewhat simpler than Thunderbird - which I doubt.