Thunderbird-Hilfeforum

We've enjoyed T'bird on this PC for several years. About a year ago my wife got a new laptop; it came with Outlook as the default email program. It worked only fairly well, but now it has pretty much bitten the dust. I installed T'bird for her and it's working fairly well, but with a couple minor bugs. First, there is no address book in it and also the menu bar across the top is missing. HELP!!!!!

Find our why Google chrome and thunderbird will not respond. This had never happened before. Don't bother emailing me, EMAIL DOES NOT WORK. (Thunderbird and Chrome will not respond. All I get is error message when I enter my password for Chrome.)

I applied a now-archived solution previously submitted. It made the folder label disappear from the list. I went into subscribe again and the now missing folder label is there. I had checked subscribe, but it still is not visible when I open TB again.

What is happening to have this assortment of my extensive sub-folder list of messages to become unavailable to me? Can I access what I have pout into these folders through web-mail? I have not seen how to do that.

As you can see in the attached files, the "Daytimer' sub-folder is visible and checked in the Subscribe list, but it is gone in the Folders list. It was in the Folders list before I tries to fix it!

I use TB 115.9.0 (64-bit) on a Windows 10 machine.

Brian

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.

Sadly, my old Windows 10 PC crashed, and I'm migrating to a new computer. I have a backup of the old default profile folder (9k7faw1z.default), but not of the entire Profiles folder. I have tried to import this old default profile using the import function in my new Thunderbird install on my new Windows 11 computer.

Alas, I get the error message "Import failed unexpectedly; more information may be available in the Error Console." I looked in the error console, and it's empty.

Is there a better way to import my old data from my old default profile folder? It's 3GB of valuable data and I'll be in a pickle if I can't access it.

Thanks very much.

Hello, I have two email addresses, one personnel, one business. The other night, Thunderbird asked me to download an update. Since downloading the update, all my business emails and subfolders are gone and have been replaced by my personnel email address and subfolders. (in the left hand pane - pic attached) The business emails and subfolders are on my main server yahoo, but are not on my Thunderbird program. Can someone help me to recover the business email address emails and subfolders? Thank you.

Previously, for years, selecting and deleting groups of emails took only seconds. For sometime now, the more emails selected to delete as a group causes the amount of time to do so to become longer and longer. Minutes go by. It feels like instead of dealing with all of them at once, it's deleting one at a time, but that's just a guess. What can I do to get back to where it used to be? Thank you.

why do you change my message selection when I delete an unrelated message??? Sometimes you delete a message that I haven't opened yet (and don't necessarily wish to open at this time)!!!

I've got just one address book with several groups. I can see how many contacts are in each. But how can I locate which contacts have not been assigned to a group? No export of contacts or groups helps. Is there a config. file or something that maps the contacts to the groups? The intelligence must be hiding somewhere here.

It would be great if one could display the groups as one can display the address book name in the Address Book tab. Maybe I need to convert groups to address books? Will I be sorry if I try that? With a little testing, functionality seems very much the same.

Many thanks.

Until the 9th of april I had no problem since then I keep on getting the message: login to server imap.tools.sky.com user namemorgandavid33@sky.com failed

retry or enter new password.

I contacted sky and I did change my password on their advice and I still cannot login. How do I get thunderbird to accept this new password. Or is there another issue with logging in?

The Sky.com email is now provided by Yahoo. I can access my emails there but I prefer Thunderbird and have used it for some time now. Thank you for your help.

I have installed Thunderbird 115 after following disk drive failure. I use Gmail as my mail provider and now when I try to add a recipient in the 'to' or 'cc' to a new email I want to create I don't get any auto-suggestions from my previous mail history which I used to get before. This makes the product almost useless because I can't remember every possible email address I have received and I don't always add occasional contacts details to my local address book.

Am I missing something like a setting change or something?

A: All these problems started after the new email version was installed, in-other-words, when the old version was updated! B: All of my email that was in my account / on my computer seem to be be there as far as I can tell. I can get to them, I can open them and see their contents. C: All is ok up til this point...as mentioned above and no new email has arrived. D: Now, as soon as I click on the "Get Messages" (Icon, looks like a cloud) in the upper left corner, is when I the Yahoo page of some sort pops on the screen, that's it. No mail arrives and I'm stuck with the Yahoo page covering most of the screen. E: I can click click around and try entering my email address but when I click on F: I see that images can be attached, and hope it works. My screen are,1920 x 1080, so I'll try and reduce the size of the images when I attach them. G: (Image A) After I inter my email address the red wording pops up.

    (Image B)   My email address pops up. That's it. Sometimes, If I click around a second page will pop up and

it becomes vicious circle and normally going back to the first page. (Note: A image) [about:blank] ??? Other pages have an address??? H. In these 4 days I have changed, added, deleted, used my Mozilla Reset Key, and this morning, per Mozilla's - Thunderbird's request, created another Reset key. Still no email. I do believe If this Yahoo thing was gone my email might start, just a guess now. H. Will all of the email that has not arrive still be available?? I. Almost forgot to mention. I receive and send my email through Thunderbird, and Yahoo & AT&T. Thanks, Bob Miller And, "Yes" please email or call, anytime day or night. I am getting a few emails on my phone. miller.485@sbcglobal.net

P.S...."Somethings Wrong"  :-( Again, thanks for your help!