Thunderbird-Hilfeforum

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

To all a happy holiday season. It's time for another rousing rendition of an oldie, but goody! "Unable to login in at server. Probably wrong configuration,username or password."! Windows 11 version. So I utilize 3 different gmail account addresses. Accounts 1 & 2 loaded up fine. Account 3 has the exact display name, gmail address, and YES, the correct password. I have checked this on gmail from my windows 11 laptop, and my android email app which used Firefox as the browser to get to Google. Soooo...I know, right, it's been posted and somewhat answered here a zillion times. However it's never straightforward on whether its a corrected reply. NOTHING, and I mean, I've looked in every nook and cranny, uninstalled Tbird, reloaded. Cleared everything, cache, registry, tickets to see Taylor S. Nothing works. Yes, I checked for upgrades. Rebooted. Stepped away from computer, watched Seahawks win win win. Came back to computer. Still...nothing magically changed (you know that sometimes airing-it-out does work). Can anyone help here? Thanks Happy happy!

Hello, I need to backup my Thunderbird instance on computer A to another computer B on the local LAN. Probably by installing Thunderbird on computer B and copying from A to B the Thunderbird message store, including all folders, messages and attachments. How is that done? Thank you.

Hello Dear People,

I have been using Thunderbird to great satisfaction. When my computer of 10 1/2 years died, I started to use old laptop of my son who made me the second user. I d/l Thunderbird on my account and it all went well till a few days ago. No Thunderbird. I d/l again, profile not found/inaccessible. I did see advice here from last year, looking for the profile under Users, app data, roaming etc. but to no avail. There is no profile.

How to solve this problem? Also after d/l the set-up, the thumbnail looks strange, like half of the image as shown in the picture. I tried d/l a few times, same result. I was very content with the program. I want Thunderbird back!

Thank you for your advice! Dorith

Have two computer with same email. My Wife's computer password got corrupted and unable to get messages. I deleted TB and deleted any reference to Thunderbird in the registry. Turn off and restarted PC, downloaded new install and run and all the setting from before automatically were in place and still could not get pass the password issue. My computer does not have any password.

My wife's PC, under setting, does not have any saved passwords or a Primary password or even the "Use a Primary Password" checked. If it is checked there is nothing there. It just will not get passed the password issue being always asked when trying to "Get Messages".

How do you get rid of all the infor, setting, password requirements and to be able to restart with a clean Thunderbird install or get passed the password issue? Making my brain hurt.

Just trying to upload my email account. It has only partially completed the upload. Files are missing and alterations I made to my actual email account are not showing. Tried taking it off and reloading but has exactly the same errors!

I bought my wife a new computer a while ago and have followed every solution I can find to trans fer the profile from her Windows 10 computer to her Windows 11. One problem is that Windows 11 repeatedly created two profiles xxxxxxxx.default and xxxxxxxx.default-release. I have made sure both computers are using Version 115.7.0. The file is much larger than 2Gb which articles suggest doing a backup. Copying the profile from Windows 10 or making a zipped backup is no problem, however, if I import or paste into either profile, nothing happens it does not let me. Once it did spend hours copying the Profile file only to say at the end this cannot be done . I should have copied the whole message. I do not use the Microsoft Cloud, is there a foolproof way of doing this and why does it create two profiles. Is it like Ubuntu where I need to be root?

Dear community, I get the error "There is no default mail client or the current mail client...". <send to> and adding files to a new message by programs like pdf printer stopped working. It worked before. Suddenly stopped.

what I did with no results: In 'Default apps' - Thunderbird ofc. 'Email' needs to be set as 'Thunderbird' reinstallation of TB 64b. installation TB 32b. HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail​, -> Mozilla Thunderbird HKEY_CURRENT_USER\Software\Clients\Mail -> Mozilla Thunderbird HKEY_CURRENT_USER\Software\Clients\Mailto -> Mozilla Thunderbird HKEY_CLASSES_ROOT\mailto\shell\open\command -> "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" -osint -compose "%1"

I will add that if I set the default Outlook, it works (Now I have deleted it).

What should I do to make Thunderbird work?

I need to download & install TB ver 31.8.0 to a newly installed system running ubuntu 22.04.

My earler installation of TB 31.8.0 on my other computer has critical information on it, running under ubuntu 14.04. It's so old that i cannot access the internet on it.

So I'm hoping to install TB 31.8.0 on this new computer, copy my TB profile from my old computer to this new computer, then do the necessary updates to this newly installed version of TB 31.8.0 to bring it up to TB vers 115

Thanks in advance!

Suddenly yesterday afternoon I became unable to download emails to Thunderbird (I can still do it in talktalk). I get a message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disc space to copy the mailbox." I have checked there is plenty of disc space. What can I do to get the system working again? I suspect Thunderbird downloaded an update yesterday.

We have recently purchased a new work pc and installed Thunderbird successfully. It happily shows our current emails inboxes and the contents. However it is vital that I can still access old emails that have been archived on the old pc 'locally'. I have these saved in year folders, 2022, 2023 etc. The sheer size of these archives is causing me a headache, as I cannot see how to move them easily; 2023 alone is nearly 5GB! To give it some context, we are an engraving company and as part of the process we send and receive artwork files, hence the size of the folder. Customers return to us year on year and expect us to be able to recall what they used previously, or remember an email conversation of previous years. The minimum I need to keep is the 2023 email, but 2022 would be useful too. I have tried looking on Youtube, but all the videos there seem to be about moving the the 'live' emails rather than those than the archived folders saved on the pc. Any help on how to achieve this would be appreciated please.

During a "folder compact" one folder just was cleared and all mails are gone. Tried to copy a folder from another laptop following a tutorial. Copy seemed to be OK, paste too to the "local folders" folder. Everything, I mean all the files are there, apparently untouched, but when I open Thunderbird there is no sign of the mails.

I presume a step by step sequence of the moves to take, fool proof, both laptops, may help. Kind of "first, switch on both laptops..."

Thank you for any help.

Stefano

I was informed in the last text from a TB agent to ... "Be sure to do periodic backups." Could someone please--be specific!--tell me how to do this? And how frequently is a good idea? Thank you!

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence. Now I find that my mailfence email address was only a free trial and I have to pay to continue to use. I now wish to set up with my original free email with gmail. I did uninstall the Thunderbird app and then installed from fresh. Unfortunately it still has the mailfence email remembered in the Thunderbird App. How so I start again from scratch using my gmail account instead of the mailfence account that has now expired? Thank you in anticipation of you help.

Two same emails, but one does not accept my password, and the other does. And one shows (IMAP) at the end. I wanted to remove both and reinput as the rest of the emails. Can you assist?

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.

Hello,

I just copied my whole profile folder from a Debian 12 (Thundebird 115.7) to a Ubuntu 22.04 (Thunderbird 115.8). I expected when running it, to find it in the exact same state because, as what I'm aware of, everything is stored in the profile and nowhere else on the filesystem.

But, I found that: - my favorite folders (around 10) weren't there (well, only 1 of them) - A lot of mails were in "unseen" state (not the unread/read marker, but that star that appears the first time you open a folder for mails that has just been downloaded), where they were already seen

So my concern is about where/how are those values supposed to be stored, and why they don't seem to "migrate" as well? And, may there be some other things that didn't come too?

I want to import my old emails from another thunderbird installation to this one. Both on the same computer. My old thunderbird installation had the local folders set up to point to an external SSD. I hadn't used it in a few years, and when I restarted thunderbird it lost all of my local folder information. I moved the email files (e.g. 2006 and 2006.msf) from the SSD into the local folder of the installation (I found the local folder from Troubleshooting Information). It's still not showing up. First screenshot is of the files I copied and pasted.

I also tried importing but there was an error, second screenshot is of the error.